Questions & Answers

Name: Shark - IQ Robot Self-Empty XL UR1005AE, Robot Vacuum, IQ Navigation, Wi‐Fi - Black
Brand: Shark
SKU: 6481136
Price: 99.99 USD
Rating: 4.4 (114 reviews)

Shark - IQ Robot Self-Empty XL UR1005AE, Robot Vacuum, IQ Navigation, Wi‐Fi - Black

Model:: UR1005AE; |
SKU:: 6481136

User rating, 4.4 out of 5 stars with 114 reviews.

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QuestionDoes this model XL UR1005AE Sharp robot come with a remote control to choose single room clean?
Asked 3 years ago by Shopper.
- Answer Does not come with a remote but in the system after you create a map of your house you can go in and have it clean specific rooms if you want to.
  Answered 3 years ago by Dobbsfam6
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QuestionDoes this model have home mapping and room select?
Asked 4 years ago by Jess.
- Answer Yes, the mapping feature is available and this offers the option to schedule a clean or select a specific room to clean.
  Answered 4 years ago by Shark Support Team
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QuestionCan this vaccum be used on carpets too?
Asked 4 years ago by San.
- Answer Yes, but not the type of carpets with long hair or very thick. Regular carpet it works so nice.
  Answered 4 years ago by Firas
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QuestionDo you recommend buying the extended warranty?
Asked 3 years ago by Warranty.
- Answer We would like to let you know that this unit has a 1 year limited manufactures warranty. If an extended warranty is purchased on the unit at the time of purchase this would come into effect after the manufactures warranty has expired.
  Answered 3 years ago by Shark Support Team
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QuestionMy main living spaces are on 2 levels with 3 steps in between. Will I be able to map the 2 levels and set the unit up (without the dock) to have it do the upper level?
Asked 3 years ago by Hooli.
- Answer No... the mapping feature is unique to the same floor as the dock.
  Answered 3 years ago by James
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QuestionDoes this unit model # xl ur1005ae have fall protection built in or do I have to use some kind of border strips to prevent this from happening.
Asked 3 years ago by BLADE1034.
- Answer It comes with a BotBoundary strip that prevent the robot from navigating to areas that you don’t want it to, I am pretty sure that it can be used for that purpose.
  Answered 3 years ago by Dorittta
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QuestionI cannot connect my robot to Wi-Fi Do I carry it to a specific room to clean and shut the door?. Will it map the entire house at once?
Asked 3 years ago by Melba.
- Answer It took me 3 long calls to Shark to get connected. Ask for advanced tech. Personnel are pleasant and helpful, but the audio quality is terrible. It will not map the house in one sweep. You have to enable recharge and resume - instructions tell you how, but you have to hunt for them in the booklet. Once you get connected, it will seem like forever, but just keep running it and it eventually figures it out - hopefully. Good luck.
  Answered 3 years ago by Slowstarter
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Questionis the roller or brush self cleaning for hair and threads?
Asked 3 years ago by Roadrunner.
- Answer Yes it’s self cleaning
  Answered 3 years ago by Firas
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QuestionDo you have to have wifi for it to work? Or can I run it manually? It model #1005AE
Asked 2 years ago by maid.
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QuestionIf this Robot Vacuum can only map one level and needs to be manually brought to the other level to clean, will it cover all the open spaces on its own anyway even if that level was not mapped? Can you still control where it goes?
Asked 3 years ago by MrCoffee.
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QuestionCan you purchase just the vacuum robot and not the docking station?
Asked 3 years ago by TKO.
- Answer Yes. I had a shark iq priorand had difficulty emptying the trash bin. So I the upgraded to one with a docing station and love it. The trash bin in docking station is souch easier
  Answered 3 years ago by AZskywatcher
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QuestionDoes this vaccum work well on shag rugs with high pile?
Asked 3 years ago by 2nd19.
- Answer No
  Answered 3 years ago by BeautifulDreamerWI
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QuestionDoes this vacuum connect to 5G
Asked 3 years ago by Dee.
- Answer We would like to let you know to use the app, your phone must be connected to a 2.4 GHz network. The app will only work on a 2.4 GHz network.
  Answered 3 years ago by Shark Support Team
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QuestionI have a 1/2" rise from one floor to another, Is this going to be a problem for this Vac?
Asked 3 years ago by IDA.
- Answer It should be ok it climbs small obstacles
  Answered 3 years ago by Hellomate
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QuestionDoes this model has anything like a cliff sensor?
Asked 3 years ago by John.
- Answer Yes.
  Answered 3 years ago by Slowstarter
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QuestionI have a Geek Squad membership already for my HP computer. Is this product covered under that or would I have to purchase another membership?
Asked 3 years ago by CMOM.
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QuestionWhat do I do if I wet my shark battery by accident and it completely shuts off my dog had diarrhea and I was trying to clean it and it didn’t go to well I hope it’s not broken
Asked 3 years ago by Jay27.
- Answer You are an idiot!
  Answered 3 years ago by Bestboy
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QuestionDoes this vacuum work with 230V 50Hz power outlets?
Asked 4 years ago by K12.
- Answer We would like to let you know that this unit is designed for use in North America and should only be used in a 120V outlet.
  Answered 4 years ago by Shark Support Team
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QuestionDoes it have a self cleaning brush head?
Asked 3 years ago by Devra.
- Answer We would like to let you know that this Robot does not have a self cleaning brushroll.
  Answered 3 years ago by Shark Support Team
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Showing 1-19 of 19 questions

Questions & Answers

Shark - IQ Robot Self-Empty XL UR1005AE, Robot Vacuum, IQ Navigation, Wi‐Fi - Black

Q: QuestionDoes this model XL UR1005AE Sharp robot come with a remote control to choose single room clean?

Q: QuestionDoes this model have home mapping and room select?

Q: QuestionCan this vaccum be used on carpets too?

Q: QuestionDo you recommend buying the extended warranty?

Q: QuestionMy main living spaces are on 2 levels with 3 steps in between. Will I be able to map the 2 levels and set the unit up (without the dock) to have it do the upper level?

Q: QuestionDoes this unit model # xl ur1005ae have fall protection built in or do I have to use some kind of border strips to prevent this from happening.

Q: QuestionI cannot connect my robot to Wi-Fi Do I carry it to a specific room to clean and shut the door?. Will it map the entire house at once?

Q: Questionis the roller or brush self cleaning for hair and threads?

Q: QuestionDo you have to have wifi for it to work? Or can I run it manually? It model #1005AE

Q: QuestionIf this Robot Vacuum can only map one level and needs to be manually brought to the other level to clean, will it cover all the open spaces on its own anyway even if that level was not mapped? Can you still control where it goes?

Q: QuestionCan you purchase just the vacuum robot and not the docking station?

Q: QuestionDoes this vaccum work well on shag rugs with high pile?

Q: QuestionDoes this vacuum connect to 5G

Q: QuestionI have a 1/2" rise from one floor to another, Is this going to be a problem for this Vac?

Q: QuestionDoes this model has anything like a cliff sensor?

Q: QuestionI have a Geek Squad membership already for my HP computer. Is this product covered under that or would I have to purchase another membership?

Q: QuestionWhat do I do if I wet my shark battery by accident and it completely shuts off my dog had diarrhea and I was trying to clean it and it didn’t go to well I hope it’s not broken

Q: QuestionDoes this vacuum work with 230V 50Hz power outlets?

Q: QuestionDoes it have a self cleaning brush head?

QuestionDoes this model XL UR1005AE Sharp robot come with a remote control to choose single room clean?

QuestionDoes this model have home mapping and room select?

QuestionCan this vaccum be used on carpets too?

QuestionDo you recommend buying the extended warranty?

QuestionMy main living spaces are on 2 levels with 3 steps in between. Will I be able to map the 2 levels and set the unit up (without the dock) to have it do the upper level?

QuestionDoes this unit model # xl ur1005ae have fall protection built in or do I have to use some kind of border strips to prevent this from happening.

QuestionI cannot connect my robot to Wi-Fi Do I carry it to a specific room to clean and shut the door?. Will it map the entire house at once?

Questionis the roller or brush self cleaning for hair and threads?

QuestionDo you have to have wifi for it to work? Or can I run it manually? It model #1005AE

QuestionIf this Robot Vacuum can only map one level and needs to be manually brought to the other level to clean, will it cover all the open spaces on its own anyway even if that level was not mapped? Can you still control where it goes?

QuestionCan you purchase just the vacuum robot and not the docking station?

QuestionDoes this vaccum work well on shag rugs with high pile?

QuestionDoes this vacuum connect to 5G

QuestionI have a 1/2" rise from one floor to another, Is this going to be a problem for this Vac?

QuestionDoes this model has anything like a cliff sensor?

QuestionI have a Geek Squad membership already for my HP computer. Is this product covered under that or would I have to purchase another membership?

QuestionWhat do I do if I wet my shark battery by accident and it completely shuts off my dog had diarrhea and I was trying to clean it and it didn’t go to well I hope it’s not broken

QuestionDoes this vacuum work with 230V 50Hz power outlets?

QuestionDoes it have a self cleaning brush head?