Questions & Answers

Name: Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black
Brand: Shark
SKU: 6542043
Price: 299.99 USD
Availability: InStock
Rating: 4.3 (724 reviews)

Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black

Model:: RV2320S; |
SKU:: 6542043

User rating, 4.3 out of 5 stars with 724 reviews.

Highly rated by customers for:

$299.99

Save $200

Comp. Value: $499.99

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Questionis this auto volts? can i plug it in into 220v?
Asked 3 months ago by Cartman.
- Answer No, we don’t recommend plugging it into a 220-volt outlet. It should only be plugged into a 120-volt outlet.
  Answered 3 months ago by SharkNinja Product Expert
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QuestionWill this robot vacuum over black lines on my area rug? Or will this be seen as a drop off and avoid the black lines?
Asked 6 months ago by Lisa4shane.
- Answer The Shark robot vacuum uses optical cliff sensors to detect drop-offs, but it can mistakenly identify dark patterns or black lines on rugs as cliffs. This may cause it to hesitate or avoid those areas. While regular cleaning of the sensors may help, it might not fully resolve the issue if the rug's design resembles a cliff. Kind regards, Shark Clean
  Answered 6 months ago by SharkNinja Product Expert
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Questionwhat is suction numbers
Asked 6 months ago by mac.
- Answer The Robot vacuum is known for its powerful suction, but Shark does not publish an exact suction measurement in pascals.
  Answered 6 months ago by SharkNinja Product Expert
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QuestionDoes this product use bags
Asked 6 months ago by jake.
- Answer No, the Matrix does not use bags. It has a bagless self-emptying base.
  Answered 6 months ago by SharkNinja Product Expert
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QuestionDoes it works with 240v?
Asked 7 months ago by Fede.
- Answer The Matrix self-emptying robot only operates with 14.4 volts.
  Answered 7 months ago by SharkNinja Product Expert
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QuestionCan you use the bot boundary with this?
Asked 8 months ago by Terri.
- Answer This robot model is not intended to identify bot boundary strips; however, thanks to its sophisticated Matrix navigation technology, once it is fully connected to the SharkClean app, you can set up no-go zones on the interactive map to keep it away from unwanted areas.
  Answered 8 months ago by SharkNinja Product Expert
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QuestionKann ich Shark Wisch und Saug Roboter ohne W Lan benutzen
Asked 8 months ago by Hasi.
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QuestionIs the Matrix vacume cleaner compatible to 5G inernet?
Asked 8 months ago by zelm.
- Answer The Shark - Matrix Self-Emptying Robot Vacuum RV2320S is designed to function with a 2.4GHz Wi-Fi connection.
  Answered 8 months ago by SharkNinja Product Expert
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QuestionHow does this vacuum work on tile floor?
Asked 9 months ago by Tiredhousewife.
- Answer The Shark Matrix self-emptying robot vacuum glides seamlessly onto tile, using its self-cleaning brushroll and side brushes to sweep debris out of grout lines and along edges, then powerful suction pulls dirt and dust off the hard surface.
  Answered 9 months ago by SharkNinja Product Expert
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QuestionDoes this product require wifi?
Asked 10 months ago by Anonymous.
- Answer We want to let you know that this robot can operate without Wi-Fi. To make the robot operate, you must press the buttons on it; however, you cannot utilize the app or any functions of the device that require Wi-Fi. We suggest linking it to Wi-Fi and pairing it with the Shark App to obtain consistent updates for both the robot and the app. This will guarantee that the robot is achieving peak performance.
  Answered 10 months ago by SharkNinja Product Expert
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QuestionI have two dogs that shed quite a bit, will this vacuum be able to handle pet hair?
Asked 10 months ago by Ari.
- Answer Although this robot incorporates an anti hair-wrap technology, it might not be enough to handle large amounts of hair.
  Answered 10 months ago by SharkNinja Product Expert
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QuestionWill the Shark EZ Robot self empty model RV9124S3US parts (brushes, rollers, filters, etc.) work on this vacuum ?
Asked 11 months ago by Donna.
- Answer No, parts from the Shark EZ Robot model RV9124S3US are not compatible with this vacuum. Only parts from the RV2300S and RV2300AE Series are compatible.
  Answered 11 months ago by SharkNinja Product Expert
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QuestionHow high is the Bin/Charging Station? I have an Electrical outlet that it would have to fit under. Thanks.
Asked 11 months ago by Karen.
- Answer Its height is about 13''.
  Answered 11 months ago by SharkNinja Product Expert
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QuestionDoes it vacuum carpet or just clean wood and tile floors?
Asked 1 year ago by TashaP.
- Answer My carpet is low pile and it works well on it.
  Answered 1 year ago by notecno
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Questionsimple directions to set up mapping
Asked 1 year ago by Anonymous.
- Answer Super simple, just make sure you have everything put at places your want mapped and it will do it all for you. If something happens to be in the way on a day that the vacuum goes off, it will just reap itself around that and then the next time it cleans if that item is moved, it will clean that area like it normally should.
  Answered 11 months ago by Yo567
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QuestionIs the Shark Matrix Self emptying vacuum safe for lvp flooring?
Asked 1 year ago by Terrilynn.
- Answer Yes, I have LVP and it does well.
  Answered 1 year ago by notecno
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QuestionWhat is the Pa of the Shark Matrix self empty robot??
Asked 1 year ago by Johnny.
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QuestionWill I be able to program this to work in different/ separate rooms? Or, will it only map one room?
Asked 1 year ago by Amy.
- Answer Yes, the Matrix uses Precision Home Mapping to create a detailed map of your entire home. You can program it to clean specific rooms or zones through the SharkClean® app.
  Answered 6 months ago by SharkNinja Product Expert
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QuestionDOES IT CONNECT TO 5G WI-FI? THX
Asked 1 year ago by GOOSE.
- Answer This item is wireless and should connect with any wireless 4G or 5G
  Answered 1 year ago by ErickH
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QuestionIf I bought 2 vacuums, 1 for each floor level, would the app be able to handle both vacs ??
Asked 1 year ago by Gibby.
- Answer yes, my daughter has two, one on each floor.
  Answered 1 year ago by notecno
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Showing 21-40 of 60 questions

Questions & Answers

Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black

Q: Questionis this auto volts? can i plug it in into 220v?

Q: QuestionWill this robot vacuum over black lines on my area rug? Or will this be seen as a drop off and avoid the black lines?

Q: Questionwhat is suction numbers

Q: QuestionDoes this product use bags

Q: QuestionDoes it works with 240v?

Q: QuestionCan you use the bot boundary with this?

Q: QuestionKann ich Shark Wisch und Saug Roboter ohne W Lan benutzen

Q: QuestionIs the Matrix vacume cleaner compatible to 5G inernet?

Q: QuestionHow does this vacuum work on tile floor?

Q: QuestionDoes this product require wifi?

Q: QuestionI have two dogs that shed quite a bit, will this vacuum be able to handle pet hair?

Q: QuestionWill the Shark EZ Robot self empty model RV9124S3US parts (brushes, rollers, filters, etc.) work on this vacuum ?

Q: QuestionHow high is the Bin/Charging Station? I have an Electrical outlet that it would have to fit under. Thanks.

Q: QuestionDoes it vacuum carpet or just clean wood and tile floors?

Q: Questionsimple directions to set up mapping

Q: QuestionIs the Shark Matrix Self emptying vacuum safe for lvp flooring?

Q: QuestionWhat is the Pa of the Shark Matrix self empty robot??

Q: QuestionWill I be able to program this to work in different/ separate rooms? Or, will it only map one room?

Q: QuestionDOES IT CONNECT TO 5G WI-FI? THX

Q: QuestionIf I bought 2 vacuums, 1 for each floor level, would the app be able to handle both vacs ??

Questionis this auto volts? can i plug it in into 220v?

QuestionWill this robot vacuum over black lines on my area rug? Or will this be seen as a drop off and avoid the black lines?

Questionwhat is suction numbers

QuestionDoes this product use bags

QuestionDoes it works with 240v?

QuestionCan you use the bot boundary with this?

QuestionKann ich Shark Wisch und Saug Roboter ohne W Lan benutzen

QuestionIs the Matrix vacume cleaner compatible to 5G inernet?

QuestionHow does this vacuum work on tile floor?

QuestionDoes this product require wifi?

QuestionI have two dogs that shed quite a bit, will this vacuum be able to handle pet hair?

QuestionWill the Shark EZ Robot self empty model RV9124S3US parts (brushes, rollers, filters, etc.) work on this vacuum ?

QuestionHow high is the Bin/Charging Station? I have an Electrical outlet that it would have to fit under. Thanks.

QuestionDoes it vacuum carpet or just clean wood and tile floors?

Questionsimple directions to set up mapping

QuestionIs the Shark Matrix Self emptying vacuum safe for lvp flooring?

QuestionWhat is the Pa of the Shark Matrix self empty robot??

QuestionWill I be able to program this to work in different/ separate rooms? Or, will it only map one room?

QuestionDOES IT CONNECT TO 5G WI-FI? THX

QuestionIf I bought 2 vacuums, 1 for each floor level, would the app be able to handle both vacs ??