Questions & Answers
- Model:
- RV2320S
- |
- SKU:
- 6542043
Q: QuestionCan this operate on 5g WiFi?
Asked by my883.
- A:Answer Hi there. This unit operates on 2.4 GHz WiFi and is not compatible with 5 GHz networks. If your router supports dual-band, you may need to ensure the 2.4 GHz band is enabled for proper connection.
Answered by SharkNinja Product Expert
Q: QuestionWill this robot vacuum over black lines on my area rug? Or will this be seen as a drop off and avoid the black lines?
Asked by Lisa4shane.
- A:Answer The Shark robot vacuum uses optical cliff sensors to detect drop-offs, but it can mistakenly identify dark patterns or black lines on rugs as cliffs. This may cause it to hesitate or avoid those areas. While regular cleaning of the sensors may help, it might not fully resolve the issue if the rug's design resembles a cliff. Kind regards, Shark Clean
Answered by SharkNinja Product Expert
Q: Questionwhat is suction numbers
Asked by mac.
- A:Answer The Robot vacuum is known for its powerful suction, but Shark does not publish an exact suction measurement in pascals.
Answered by SharkNinja Product Expert
Q: QuestionDoes this product use bags
Asked by jake.
- A:Answer No, the Matrix does not use bags. It has a bagless self-emptying base.
Answered by SharkNinja Product Expert
Q: QuestionDoes it works with 240v?
Asked by Fede.
- A:Answer The Matrix self-emptying robot only operates with 14.4 volts.
Answered by SharkNinja Product Expert
Q: QuestionCan you use the bot boundary with this?
Asked by Terri.
- A:Answer This robot model is not intended to identify bot boundary strips; however, thanks to its sophisticated Matrix navigation technology, once it is fully connected to the SharkClean app, you can set up no-go zones on the interactive map to keep it away from unwanted areas.
Answered by SharkNinja Product Expert
Q: QuestionIs the Matrix vacume cleaner compatible to 5G inernet?
Asked by zelm.
- A:Answer The Shark - Matrix Self-Emptying Robot Vacuum RV2320S is designed to function with a 2.4GHz Wi-Fi connection.
Answered by SharkNinja Product Expert
Q: QuestionHow does this vacuum work on tile floor?
Asked by Tiredhousewife.
- A:Answer The Shark Matrix self-emptying robot vacuum glides seamlessly onto tile, using its self-cleaning brushroll and side brushes to sweep debris out of grout lines and along edges, then powerful suction pulls dirt and dust off the hard surface.
Answered by SharkNinja Product Expert
Q: QuestionDoes this product require wifi?
Asked by Anonymous.
- A:Answer We want to let you know that this robot can operate without Wi-Fi. To make the robot operate, you must press the buttons on it; however, you cannot utilize the app or any functions of the device that require Wi-Fi. We suggest linking it to Wi-Fi and pairing it with the Shark App to obtain consistent updates for both the robot and the app. This will guarantee that the robot is achieving peak performance.
Answered by SharkNinja Product Expert
Q: QuestionI have two dogs that shed quite a bit, will this vacuum be able to handle pet hair?
Asked by Ari.
- A:Answer Although this robot incorporates an anti hair-wrap technology, it might not be enough to handle large amounts of hair.
Answered by SharkNinja Product Expert
Q: QuestionWill the Shark EZ Robot self empty model RV9124S3US parts (brushes, rollers, filters, etc.) work on this vacuum ?
Asked by Donna.
- A:Answer No, parts from the Shark EZ Robot model RV9124S3US are not compatible with this vacuum. Only parts from the RV2300S and RV2300AE Series are compatible.
Answered by SharkNinja Product Expert
Q: QuestionHow high is the Bin/Charging Station? I have an Electrical outlet that it would have to fit under. Thanks.
Asked by Karen.
- A:Answer Its height is about 13''.
Answered by SharkNinja Product Expert
Q: QuestionDoes it vacuum carpet or just clean wood and tile floors?
Asked by TashaP.
- A:Answer My carpet is low pile and it works well on it.
Answered by notecno
Q: Questionsimple directions to set up mapping
Asked by Anonymous.
- A:Answer Super simple, just make sure you have everything put at places your want mapped and it will do it all for you. If something happens to be in the way on a day that the vacuum goes off, it will just reap itself around that and then the next time it cleans if that item is moved, it will clean that area like it normally should.
Answered by Yo567
Q: QuestionIs the Shark Matrix Self emptying vacuum safe for lvp flooring?
Asked by Terrilynn.
- A:Answer Yes, I have LVP and it does well.
Answered by notecno
Q: QuestionWill I be able to program this to work in different/ separate rooms? Or, will it only map one room?
Asked by Amy.
- A:Answer Yes, the Matrix uses Precision Home Mapping to create a detailed map of your entire home. You can program it to clean specific rooms or zones through the SharkClean® app.
Answered by SharkNinja Product Expert
Q: QuestionDOES IT CONNECT TO 5G WI-FI? THX
Asked by GOOSE.
- A:Answer This item is wireless and should connect with any wireless 4G or 5G
Answered by ErickH
Q: QuestionIf I bought 2 vacuums, 1 for each floor level, would the app be able to handle both vacs ??
Asked by Gibby.
- A:Answer yes, my daughter has two, one on each floor.
Answered by notecno
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