Questions & Answers

Q: QuestionDoes this TV have voice command?

Asked 5 years ago by Jose8319.

• A:Answer No, it does not have voice control.

  Answered 5 years ago by TimReview

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Q: QuestionWhat bolts are needed to mount this tv to the wall. MY house came with mountings installed already. I dont have hardware to mount the tv to it?

Asked 5 years ago by Arin.

Q: QuestionI want a smart tv that is 50in long and 17 high, Do they exsist?

Asked 5 years ago by dr.

• A:Answer That's not even remotely possible due to HD screen format size.

  Answered 5 years ago by Indyfan

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Q: QuestionDo the legs rotate, and/or, are moveable? Are the leg stands, sturdy and stable enough, to not tip over and fall if my Kids are running and "Rough Housing" around? Is this TV best with a wall-mount? and/or stable enough on a table-top.

Asked 5 years ago by Reggie.

• A:Answer Legs aren’t that good!! So I’d advise to mount it or to have it centered on whatever you’re sitting it on..the legs are decent bt I wouldn’t put my full trust in them

  Answered 5 years ago by Yodie

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Q: QuestionDoes this TV work with Amazon Alexa?

Asked 5 years ago by Jirvis.

• A:Answer I have the 55" version and Alexa mostly works with it. I can change the volume, change inputs and shut it off with voice command. Having issues turning it on through Alexa but that could be a wi-fi issue

  Answered 5 years ago by FrankD

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Q: QuestionCan I download the update needed to hook to up a hotspot, on a thumb drive and update the TV that way?

Asked 5 years ago by Anonymous.

• A:Answer Hello, please contact us at 855-544-2030 so that we can advise on your inquiry.

  Answered 5 years ago by Sharp Advisor

  
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Q: QuestionI lost my remote for the tv and I don’t have a universal remote but I do have a fire stick remote. How can I program the tv? I don’t see any buttons on the tv.

Asked 5 years ago by Vree.

• A:Answer Please contact us at 1-855-544-2030 so that we may assist you.

  Answered 5 years ago by Sharp Advisor

  
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Q: QuestionIs this TV a series 6 or 7 and the latest model?

Asked 5 years ago by Linda.

• A:Answer Hello Linda, this unit is the latest model that we are manufacturing. Please contact us at 855-544-2030 for further help.

  Answered 5 years ago by Sharp Advisor

  
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Q: QuestionDoes the roku on the tv have the xfinity app to stream it instead of getting a xfinity box

Asked 5 years ago by carl.

• A:Answer Hello, please contact us at 855-544-2030 so that we can advise on this.

  Answered 5 years ago by Sharp Advisor

  
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Q: QuestionI have sound on my tv but no picture I bought the tv 5/21/19

Asked 5 years ago by Tess.

• A:Answer Check your inputs. It is probably not on the cable

  Answered 5 years ago by Sharp

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Q: Questiondoes it have the youtube app?

Asked 5 years ago by snoopy.

• A:Answer Yes

  Answered 5 years ago by richVerified Purchase

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Q: QuestionWhat does open box mean in your description?

Asked 5 years ago by Anonymous.

• A:Answer Open box means it was returned or it was opened by mistake

  Answered 5 years ago by Shay

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Q: Questiondo these tv stands have adjustable legs to fit any counter

Asked 5 years ago by Anonymous.

• A:Answer No you need a counter of at least 40 inches. My counter is 50 and I have room to spare.

  Answered 5 years ago by MaeMae

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Q: QuestionIs the Roku remote with this TV a voice remote?

Asked 5 years ago by Jodnin.

• A:Answer No. It's not

  Answered 5 years ago by MoSeth

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Q: QuestionCan I hook my computer to the TV? If so how do I hook it up

Asked 5 years ago by Olga45.

• A:Answer Hello, we are happy to assist you with this. Please contact 855-544-2030 so we may do so.

  Answered 5 years ago by Sharp Advisor

  
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Q: QuestionIs there stocks on the tv

Asked 5 years ago by Jags.

• A:Answer It’s normally plenty

  Answered 5 years ago by TanyaVerified Purchase

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Q: QuestionThis should be a 2160p but when connected it reads 1080p... Why ??

Asked 5 years ago by Cotton.

• A:Answer I suspect this is the source and not the TV that this message is about

  Answered 5 years ago by Sunny

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Q: QuestionWhat are the dimensions?

Asked 5 years ago by Anonymous.

• A:Answer Hello, the dimensions of the unit are: 44.4" W x 25.9" H x 2.9" D.

  Answered 5 years ago by Sharp Advisor

  
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Q: QuestionIs this tv Alexa compatable?

Asked 5 years ago by JJC.

• A:Answer No

  Answered 5 years ago by Alma

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