Questions & Answers

Q: QuestionHow long does it take to fully charge the Shokz OpenComm 2 UC headset?

• A:Answer The Shokz OpenComm 2 UC headset takes 1 hour to fully charge.

Q: QuestionWhat is the wireless range of the Shokz OpenComm 2 UC headset?

• A:Answer The Shokz OpenComm 2 UC headset offers a wireless range of up to 98 feet (30 meters).

Q: QuestionCan I connect the Shokz OpenComm 2 UC headset to multiple devices simultaneously?

• A:Answer Yes, the OpenComm2 UC headset supports multipoint pairing, allowing you to connect to up to two devices at the same time.

Q: QuestionHow long is the standby time for the Shokz OpenComm 2 UC headset?

• A:Answer The standby time for the Shokz OpenComm 2 UC headset is 14 days.

Q: QuestionWhat is the maximum talk time on a single charge for the Shokz OpenComm 2 UC headset?

• A:Answer The Shokz OpenComm 2 UC headset provides up to 16 hours of talk time on a single charge.

Q: QuestionCan I use these outdoors for walking, running and does it withstand sweat? Also, when on a run, is it possible to remove the mic and just use these as headphones? Thanks.

Asked 1 year ago by zoostar.

• A:Answer I use them when i am exercising. I get sweaty but never had issues with these headphones. My friends say the mic on it sounds better than my phone. I love it.

  Answered 1 year ago by HPMonitorVerified Purchase

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Q: QuestionIs this headset voice activated. Can I say a name to call and it calls them

Asked 1 year ago by Taylor.

• A:Answer Hi Taylor- Shokz here! The OpenComm2 UC can be used with voice activation. This is typically a setting that needs to be adjust on the phone or device being used. Please reach out to our Customer Happiness Team if you'd like further assistance. Thanks!

  Answered 1 year ago by AfterShokz

  
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Q: QuestionIs this headset good for taking calls in a car?

Asked 2 years ago by SamK.

• A:Answer Yes, I use mine in the office and on the road. What makes this headset stand out is it connects two devices simultaneously. When in range it will give you audio that "Device One Connected" then "Device Two Connected" The UC Dongle is dedicated to the headset. I use Bluetooth to connect to my PC and iPhone at the same time when in the office.

  Answered 1 year ago by DavidCVerified Purchase

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Q: QuestionWill this headset work with Microsoft teams

Asked 10 months ago by Sandra.

• A:Answer Yes!! I do daily zoom meetings and this had worked for everything.

  Answered 5 months ago by ROBINVerified Purchase

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Q: QuestionCan I charge these while I’m using them?

Asked 11 months ago by Dualtask.

• A:Answer Hi there- Shokz here! Yes, the OpenComm2 UC can be used while they are being charged. They may need to be reconnected once plugged in. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 11 months ago by AfterShokz

  
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Q: QuestionAre the Shokz- opencomm 2 compatible with the x-box series x?

Asked 11 months ago by McEls.

• A:Answer Hi there- Shokz here! Yes, the OpenComm2 will technically pair with gaming systems (i.e., PlayStation, Xbox, etc.) but we don’t recommend it because the lag is significant and would impact gameplay, overall. To enable the connection, you may need to use a compatible Bluetooth adapter. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 11 months ago by AfterShokz

  
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Q: QuestionIs this compatible with the Polycom VVX 501 phone using the dongle? The 501 does not have built in bluetooth capabilities.

Asked 1 year ago by Mox.

• A:Answer Hello- Shokz here! If the Polycom VVX 502 does not have bluetooth capabilities, it's possible that they may not work with the OpenComm 2 UC. If you do decide to try and see if they work, we kindly ask that you reach out to BestBuy to learn of their return policy, in case that do not work for you. Please reach out to our Customer Happiness Team if you have any other questions. Thank you.

  Answered 1 year ago by AfterShokz

  
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Q: QuestionWhat is the size of the band on these? Is it the same size as the regular OpenRun headphones?

Asked 1 year ago by question.

• A:Answer Yes, i believe the only difference is the boom mic.

  Answered 1 year ago by MarkVerified Purchase

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Q: QuestionCan the mic be muted by being swiveled up? Or is the button the only way to mute the mic?

Asked 1 year ago by Lauren.

• A:Answer I have swivel the mic back plenty of times when not in use and I have noticed that when a call comes in, they cannot hear you. if it’s completely muted I can’t say for sure, but it is safe to say that you can’t speak to someone or they can’t hear you when the mic is turned back, but it also has a button on the mic

  Answered 8 months ago by BTechVerified Purchase

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Q: QuestionCan I use while Im teaching my Zumba class to speak to my students while the music is playing?

Asked 1 year ago by Kee.

• A:Answer It depends on the speaker you're connecting the headset to. If the speaker allows Bluetooth connections it should work but it may cut out the music when you're speaking.

  Answered 1 year ago by GeneCVerified Purchase

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Q: QuestionI am a female with long hair and I am wondering how these fit. Tucked under the hair, hair up, angled down?

Asked 1 year ago by RockstarMarl.

• A:Answer It will slide around your neck under your hair then slip them over your ears, hair will be over them.

  Answered 1 year ago by Marc57Verified Purchase

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Q: QuestionWhen the microphone is flipped out of the way can you still use it to talk, similar to standard Shokz?

Asked 1 year ago by Jimbo069.

• A:Answer Yes it will be less affective

  Answered 1 year ago by Anonymous

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Q: QuestionDoes these connect to five9 website?

Asked 1 year ago by Nik.

• A:Answer Hi there- Shokz here! The OpenComm2 UC works with most Bluetooth compatible devices. We kindly ask that you reach out to BestBuy to learn of their return policy in the case that these are not a good fit for you. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 1 year ago by AfterShokz

  
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Q: QuestionDoes this head set have a mute feature

Asked 1 year ago by NLS.

• A:Answer Yes it’s on the boom Microphone

  Answered 1 year ago by Anonymous

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