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Questions & Answers

Page Showing 21-37 of 37 questions
  • Questiondoes the shokz open comm 2 uc come in different size head bands

    Asked by Rich.

    • Answer Hi Rich-Shokz here! The OpenComm2 UC does not come in different size headbands. There is currently only one standard size. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

      Answered by Shokz

  • QuestionCan theses be used with a land line enabled with blue tooth?

    Asked by Diane.

    • Answer Will connect to land line phones with Bluetooth capability . Also comes with a usb adapter for your computer .

      Answered by BTech

  • QuestionWe just purchased these yesterday for my husbands job. He has used them one day and has noticed constant feedback. He will be talking to a client then the line just goes to static noise. Any idea what would cause this?

    Asked by Jess.

    • Answer Could just be a bad cellular connection or maybe the unit , I work in a very active outdoor atmosphere . And I have not had an issue. Using over 6 months.

      Answered by BTech

  • QuestionWill this headset or any headset you sell work with an ESI business systems phone ESI 60 ABP DIGITAL

    Asked by PAT.

    • Answer Hello- Shokz here! The OpenComm 2 UC works through Bluetooth technology. If the ESI business systems phone ESI 60 ABP DIGITAL has Bluetooth capability, these should work with them. We kindly ask that you reach out to BestBuy to learn of their return policy in case these are not a good fit for you. Thanks!

      Answered by Shokz

  • QuestionDoes the mic pick up a lot of background noise or will the other person be able to hear me clearly if I'm in a busy space?

    Asked by Emma.

    • Answer The mic does not pick up a lot of background noise and people can hear you clearly. I tested this out myself while in a busy Starbucks with people around me chatting and the blenders going - my caller was able to hear me clearly. However though, you may want to consider if YOU will hear them clearly since these don't go in your ear at all. If you're going to be in a busy space like that, I would suggest using some earbuds, not turned on or anything, but just to block out noise for yourself.

      Answered by TechieLife323

  • QuestionHow well can you hear using these headsets while riding a motorcycle

    Asked by Monty.

    • Answer Hi Monty- Shokz here! While the OpenComm2 UC has great noise cancelling technology, it's possible the external noise while on a motorcycle may be a bit louder than ambient noise. Using earplugs can help in noisier environments. We kindly ask that you reach out to BestBuy directly to learn of their return policy in case these do not work out for you. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

      Answered by Shokz

  • QuestionIs this compatible with XBOX Series X?

    Asked by Beck.

    • Answer Yes

      Answered by Jeff

  • QuestionIs this headset voice activated. Can I say a name to call and it calls them

    Asked by Taylor.

    • Answer Hi Taylor- Shokz here! The OpenComm2 UC can be used with voice activation. This is typically a setting that needs to be adjust on the phone or device being used. Please reach out to our Customer Happiness Team if you'd like further assistance. Thanks!

      Answered by Shokz

  • QuestionIs the microphone adjustable or does it move out of the way at all?

    Asked by Buddduudu.

    • Answer Hi there- Shokz here! Yes, the microphone can be moved backwards when not being used. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

      Answered by Shokz

  • QuestionHow does the headset charge and doe it come with the charger?

    Asked by wandawoman99.

    • Answer Charges via a magnetic style proprietary cable. It's included in the box along with the storage case.

      Answered by TechieLife323

  • QuestionConnection problem

    Asked by D.

    • Answer Hi there - Shokz here! We're sorry to hear you are experiencing connection issues with your OpenComm 2 UC. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!

      Answered by Shokz

  • QuestionDoes it have a mute button?

    Asked by Jeetu.

    • Answer Hello- Shokz here! Yes, the OpenComm 2 UC does have a mute button. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

      Answered by Shokz

  • QuestionIs this compatible with the yealink T43U desk phone?

    Asked by Workmen.

    • Answer This, I am not sure of. If the desk phone has Bluetooth capabilities, then I would say it is. Hope this helps.

      Answered by Hitman

  • QuestionI work outside, and in all weather. Will this survive while I work in rain and snow?

    Asked by Mooman.

    • Answer Hello- Shokz here! The OpenComm 2 UC is designed mostly for working from home, on a computer. It does have an IP55 rating, making them sweatproof and safe from a splash. Our OpenRun has an IP rating of 67, making these completely sweat and waterproof to welcome intense workouts and extreme weather. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

      Answered by Shokz

  • QuestionWhat's the measured audio latency with the USB dongle?

    Asked by AudioLatency.

    • Answer Hi there- The latency for OpenComm 2 is the same as OpenComm. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

      Answered by Shokz

  • QuestionCan I use with phone without dongle?

    Asked by Jg.

    • Answer Hi - Shokz here! Yes, the OpenComm 2 UC can be used with a mobile phone, without the dongle. Please reach out to our Customer Happiness Team if you have any other questions :) Thanks!

      Answered by Shokz

  • QuestionCan this work on a ps5?

    Asked by Anonymous.

    • Answer Hello-Shokz here! The PS5 does not support direct pairing with OpenComm2UC or any other Bluetooth headphones for audio output. To enable the connection, you need to use a compatible Bluetooth adapter, and plug the adapter into the PS5's USB port. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

      Answered by Shokz