Questions & Answers

Q: QuestionAre the earbud sound isolating?

• A:Answer No, the earbud is not sound isolating.

Q: QuestionDoes the earbud come with a charging accessory?

• A:Answer Yes, the earbud comes with a charging cable.

Q: QuestionDoes this earbud have a microphone?

• A:Answer Yes, this earbud has a built-in microphone.

Q: QuestionWhat is the maximum wireless range for these earbuds?

• A:Answer The maximum wireless range for these earbuds is 33 feet.

Q: QuestionCan I use these earbuds while working out?

• A:Answer Yes, these earbuds are water resistant, making them suitable for workouts.

Q: QuestionHow many devices can connect to the earbud at once?

• A:Answer Two devices can connect simultaneously with MultiPoint Pairing.

Q: QuestionHow comfortable are these for side sleepers? I can't wear in-ear buds cos they hurt after a while from the pressure. I do like the Openfit Air but the battery life doesn't last long enough during sleep

Asked 2 months ago by Amoot329.

• A:Answer I often fall asleep with my headphones in my ears. They don't usually last through the night, but they almost always stay in and are waiting for their charging station in the morning.

  Answered 2 months ago by Tanya

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Q: QuestionHow do these buds fit with glasses?

Asked 3 months ago by carandcar.

• A:Answer I wear mine all day with glasses and have no issues, Even when wearing a beaning too and they are very comfy.

  Answered 1 month ago by NoobtasticGamingVerified Purchase

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Q: QuestionI like this type of earbud b/c I have small ear holes and this sport type actually stays on my ears & don’t hurt. I haven’t tried this brand.They look like they may hurt & allow noise. Are they good to sleep in?Are they good for small ear holes? Noise?

Asked 2 months ago by Courtney.

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Stone Blue

• A:Answer Ear hole size is irrelevant with these ear buds as they stay over the ear not inside.

  Answered 2 months ago by EbbiH

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Q: QuestionDoes this open box item still have the 2 years warranty

Asked 2 weeks ago by NLara.

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Stone Blue

• A:Answer Hi there- Shokz here! If a Refurbished pair of Shokz were purchased, they have a one-year warranty :) Please visit our Shokz site or reach out to our Customer Happiness Team if you have any other questions. Thank you.

  Answered 1 week ago by AfterShokz

  
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Q: QuestionHow do you answer a call?

Asked 2 weeks ago by LoLi.

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Stone Blue

• A:Answer Hi there- Shokz here! To answer a call on your OpenFit 2+ earbuds, simply single-press (or double-tap, depending on your specific firmware version) the physical button on either the left or right earbud when a call comes in. You can also end a call by using the same single-press gesture. Please visit our Shokz site or reach out to our Customer Happiness Team if you have any questions. Thank you!

  Answered 1 week ago by AfterShokz

  
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Q: QuestionIf im sitting at a table with all all spanish speaking people, can I understand what they are saying ?

Asked 1 month ago by Anonymous.

• A:Answer Hello- Shokz here! No, if you don't speak Spanish, you won't understand the conversation with Shokz headphones because they don't translate languages; they allow you hear the ambient sounds or your connected device's audio. Your Shokz headphones can be set to English or other languages for their voice prompts (like pairing), not the people talking around you, though you might hear them slightly clearer if you're wearing them. A translation app on your phone or a dedicated real-time translation device that listens and speaks for you may be helpful for this scenario. Please reach out to our Customer Happiness Team if you have any questions. Thank you!

  Answered 1 month ago by AfterShokz

  
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Q: QuestionWhat are the functions of the press button(s)? Is there a way to turn the earbuds off without placing them in the case? Description says "more" - what are the "more" functions?

Asked 1 month ago by GabriellaG.

• A:Answer Hello- Shokz here! Shokz OpenFit 2+ uses Physical Buttons (for music/calls/volume) and Touch Areas (for audio/call management), with functions like single-click play/pause/answer/end, double-click next/reject, triple-click previous, and long-press volume control; you can turn them off by placing them in the case and closing the lid, but there isn't a dedicated "off" button outside the case, while "more" functions involve personalization via the Shokz App for custom commands and settings. The User manual can be found on our Shokz website that shows all of the features and functions of your Shokz :) Please reach out to our Customer Happiness Team if you have any other questions. Thank you.

  Answered 1 month ago by AfterShokz

  
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Q: Questionhow do I pair these earbuds to Siri

Asked 2 months ago by Debscullen.

• A:Answer NA

  Answered 2 months ago by JudiN

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Q: QuestionDo they pair easily with the Apple products?

Asked 3 months ago by Mimi.

• A:Answer NA

  Answered 2 months ago by JudiNVerified Purchase

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Q: QuestionIs this item compatible with the Android phone?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Stone Blue

• A:Answer I have an Android phone and they work great!

  Answered 1 month ago by RubenS

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