Questions & Answers

Q: QuestionDoes this monitor require a separate power cord?

• A:Answer No, the SideTrak Slide monitor connects and powers through a single USB-C to USB-C cord (with a USB-A adapter included).

Q: QuestionWhat is the maximum resolution of the SideTrak Slide monitor?

• A:Answer The SideTrak Slide monitor has a maximum resolution of 1920 x 1080, providing Full HD picture quality.

Q: QuestionHow does the SideTrak monitor attach to a laptop?

• A:Answer The SideTrak monitor attaches magnetically to the back of your laptop using device-safe metal plates.

Q: QuestionWhat is the response time of this monitor?

• A:Answer This monitor has a response time of 30ms, which is reliable for everyday use.

Q: QuestionHow does it attach to the back of the laptop’s cover? It says 4 metal plates, so I’m guessing stickum?

Asked 5 years ago by DodgersWonIn2017Too.

• A:Answer There are four adhesive magnets which attached to the back of your computer. The monitor then is attached to those magnets. You can take the extra monitor off fairly easily. Overall it works surprisingly well and my wife really likes it.

  Answered 5 years ago by TrippVerified Purchase

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Q: QuestionIs it compatible with HP lap tops? HP pavilion x 360

Asked 5 years ago by Tiffany.

• A:Answer I use a dell but it should be as long as you have a USB port or Type C Port.

  Answered 5 years ago by PurnellVerified Purchase

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Q: QuestionWas wondering if this would fit and work on a alienware 17 inch laptop

Asked 4 years ago by Student.

• A:Answer It probably does, but I bought two, one, the track system would not work anymore, I returned that one, the other one the display stopped working just after 2 months of use!! I do not recommend this product.

  Answered 4 years ago by SamuelQVerified Purchase

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Q: QuestionIs this compatible w/MACbook Air MacOS Tahoe Version 26.1?

Asked 2 months ago by Jenny.

Q: QuestionIs this compatible with a Macbook Air MacOS Tahoe Version 26.1? I've reached out to Side Trak & haven't succeeded w/them. I downloaded the program, when I plug the monitor into my Mac, the Side Trak screen comes on, then the screen goes black.

Asked 3 months ago by Jen.

Q: QuestionCan this monitor be attached to the left side of the laptop?

Asked 10 months ago by Bonn.

Q: QuestionWill this fit or work with any size laptop

Asked 3 years ago by Heather.

Q: QuestionI purchased this in August and it was working up until last week. The screen is dark. Suggestions to correct?

Asked 3 years ago by Ti.

• A:Answer I had the same issue. Sidetrak has a 1 yr warranty, so if you are within that, email them and they will send you a new within a couple of days

  Answered 3 years ago by JasonVerified Purchase

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Q: QuestionIs this compatible with M1 chip MacBook Pro? Some portable monitor extensions are compatible with Mac but not if with M1 Chip

Asked 3 years ago by Joanne.

Q: QuestionIs this compatible with my 13 inch MacBook pro? thanks.

Asked 4 years ago by aj.

Q: QuestionDoes this device connect with apple products?

Asked 4 years ago by Kellyp501.

Q: QuestionIs this compatible with a Macbook pro?

Asked 4 years ago by Iwatch.

Q: QuestionCan this monitor be easily transferred from one laptop to another? I'm looking for something like this to transfer back and forth from my work laptop to my home laptop depending on my needs.

Asked 4 years ago by transferrable.

Q: QuestionCan this be used on a 2in1 laptop

Asked 4 years ago by CB2.

Q: QuestionCan this portable monitor be attached to the left side of a laptop? Can the portable monitor be used with a laptop that has a lower resolution screen than it?

Asked 4 years ago by Steven.