A:AnswerThe 4X tap method did not work for me at all. Using the other method of resetting the earbuds work though.
- Remove indy fuel from your bluetooth device list and turn off bluetooth from your phone.
-Manually turn off the buds by holding them for 6 seconds while in your ear so you are sure that they have indeed turned off.
-While both are off, hold both of them for ten seconds preferably while wearing them so you can hear them turn on, attempts to pair and then shutdown again.
- Replace ear buds in the case to and close lid, then remove and place to your ear.
- The buds will automatically turn on and you should hear "Pairing".
- Turn on your blue tooth
Good luck!
A:AnswerThe Indy wireless earbuds feature Bluetooth 5.0 which is backwards compatible. Keep in mind that the wireless range will match the source of your audio. For Example: If you're actually connected with Bluetooth 4.2, you will only have a wireless range of about 33 feet.
A:AnswerI had that problem after using them a while. I watched the Skullcandy videos on YouTube and still had the problem. I went to the Skullcandy website and emailed them. They responded within 24 hours. They sent me these directions:
1.) Place your Indy earbuds in the charging case.
2.) Remove Indy from your device’s paired list.
3.) Turn off Bluetooth mode on your device (mobile or computer)
4.) Power on only your right Indy earbud by removing it from the case. It will be in a non-connected state at this point.
5.) Tap the center of the earbud 4x. This will automatically power off the earbud and reset it. You will know this was successful when the light on the earbud turns red. If the 6.) light does not turn red please repeat step 5 until the light turns red. Place the right earbud back in the case.
7.) Now repeat those same steps only with the left earbud. (steps 4 and 5)
8.) Next, remove both earbuds from the case to have them automatically power on and begin pairing to one another.
9.) You’ll hear one beep indicating the buds have paired together, and then a voice prompt that will notify you that Indy is now “Pairing”, meaning it’s searching for your device.
10.) At this point, turn your device’s Bluetooth mode back on and re-pair to Indy.
For additional support, feel free to watch this video:
https://youtu.be/A-247Tr2e-l
I had to repeat Step 5 two or three times for my left earbud before the light turned red.
If the instructions don't work for you, you can contact Skullcandy at their website: https://contact.skullcandy.com/
A:AnswerUnfortunately, the right earbud is the master earbud and the only one that can be used solo. However, you can get a new pair for a discounted price with our Fearless Use program. Please visit https://info.skullcandy.com/Support?Dest=hc%2Fen-us%2Farticles%2F360014151974-Fearless-Use-Promise for more information.
A:AnswerNo, they isolate the sound but that is what I was looking for when I got these. I wanted them to block out background noise. The JLab Audio - JBuds Air Sport True Wireless In-Ear Headphones have a great ambient noise feature on them. You can actually turn it off and on but the sound quality is no where near as good as the Skull Candy Indys.
A:AnswerNo the Indy true wireless earbuds do not. They only connect to one device at a time. The next generation of the Indy true wireless earbuds will be able to do that function.
A:AnswerYes it can (FYI I have a series 3). Just make sure that it won’t connect to your phone because it can only be connected to one. Just go to settings and Bluetooth and connect
A:AnswerWe're so sorry to hear your headphones broke. We would love to get you a new pair! All Skullcandy products have a 2-year warranty. Please feel free to visit warranty.skullcandy.com to submit a warranty claim to receive a replacement pair of headphones as quickly as possible!
A:AnswerFrom what I have read about that, no. The pioneer will receive Bluetooth music and such to play it. I believe connecting this headset to it would essentially be the same as trying to connect 2 headsets to each other.
A:AnswerYou have to hold the left ear bud down if you want to go back to a song. It'll make a small sound after about 3 seconds. The same applies to the right ear bud if you wish to skip a song.
