Questions & Answers
- Model:
- WYZEC4GY
- |
- SKU:
- 6579818
Q: QuestionIs there any charge (fee) for using this camera and app?
Asked by chuck.
- A:Answer The answer is Yes and No. If you want all the features like saving to the cloud and other features then yes. What I did was use an old micro SD card and you insert it into the camera. Then you have to format using the app. Once you do all that, you can basically use the camera for free without the subscription. It may be a little annoying because you will constantly see ads to upgrade. Just make sure you select to save the videos on the SD memory card in the options within the app. Also, it will not notify you of any movement within a 5 minute period. For example, if you walk past the camera and then 1 minute later walk pass the camera , it will only show you the first time walking past. It takes 5 minutes to reset for the next movement. I hope this helps you out before you buy the camera.
Answered by FakYou
Q: QuestionDoes it come with micro chip, can it be used without micro chip
Asked by Anonymous.
- A:Answer If you are refering to the micro sd card, it does not come with it. It will work but you probably will need to use the subscription plan to save your videos in the cloud. If not, you can buy a 128GB , 256GB or higher and insert it into the camera and use the free plan. Just make sure to format the card within the app and also to add the SD card as the source to save the videos. Hope this helps.
Answered by FakYou
Q: QuestionCan this camera be used in a vacant home with no internet. Just a wi-fi hot spot. If so, can I use my phone remotely to activate the "siren"?
Asked by Bikermom.
- A:Answer Hi there! The Wyze Cam v4 can be used without a continuous internet connection by scheduling recordings to a microSD card. However, to set up and configure the camera initially, an internet connection is required. Once set up, the camera can record to the microSD card even if the Wi-Fi drops, as long as it has power. However, to use features like activating the siren remotely, you would need an active internet connection. This is because remote access and control through the Wyze app require the camera to be connected to the internet. If you have a Wi-Fi hotspot available, you could potentially use it to connect the camera to the internet for remote access.
Answered by Wyze Labs
Q: QuestionHow many Hours of recording on local memory card ?
Asked by HoursOfRecording.
- A:Answer The recording time on a local memory card for the Wyze Cam v4 depends on the card’s capacity, resolution setting, and recording mode: Resolution Setting: Higher resolutions use more storage. Lowering the quality will extend the recording time. Recording Mode: Continuous Recording: A 32GB microSD card typically stores around 2-3 days in HD quality. Event-Only Recording: The card lasts much longer as it only records when motion or sound is detected, potentially lasting several weeks depending on activity level. Card Capacity: Wyze cams support up to 256GB microSD cards, significantly extending recording time. In general, a larger card and event-only recording will maximize recording duration.
Answered by Wyze Labs
Q: QuestionCan I choose to turn the siren on or off if I like?
Asked by Tray.
This question was asked about the related product: Wyze - Cam V4 2.5k QHD WiFi, Indoor/Outdoor, Wired Security Camera with Color Night Vision - Black
- A:Answer Yes!
Answered by mogueljc
Q: QuestionWhat’s the length of charging cable?
Asked by JJ.
- A:Answer 6 foot i went on waze ita self to take pic for you
Answered by NicoleS
Q: Questionis there an app that doesn't charge $40/mth to record?
Asked by kmac.
This question was asked about the related product: Wyze - Cam V4 2.5k QHD WiFi, Indoor/Outdoor, Wired Security Camera with Color Night Vision - Black
- A:Answer What I did was put in a 128GB micro SD card. Then you need to format it using the Wyze App. After that you can choose an option in the settings to save videos to the SD card. Once you do that you can view the videos on the SD card within the app. You can do this on the free version but it gets a little tricky on where to go view the videos. Once you do it a few times you will know.
Answered by FakYou
Q: QuestionHow long is the plug in power cord?
Asked by Anonymous.
- A:Answer Hello there! The Wyze Cam v4 includes a 6-Foot Flat micro USB to USB-A. I hope this helps! If you have other questions, please let us know.
Answered by Wyze Labs
Q: QuestionIf this is connected via wifi, can I download video from the SD card without removing it? The camera will be in a largely non-accessible area so I don't want to climb a ladder every time I want to view the video history.
Asked by BobO.
- A:Answer To view the videos on the card, you need to remove it. It's very good quality for the price, but it has some usability issues.
Answered by MoguelJC
Q: QuestionWhat temperature range does the outdoor camera operate in? What is required for a "hard wired" application?
Asked by Builder.
- A:Answer The temperature range is -4 to 122 Fahrenheit The ones I got just plug in
Answered by JasonP
Q: Questioncan the camera feed display on a tv using the alexa fire cube and can you describe how 2 way voice communication works- my client has a strong voice but no arms and cannot touch a phone. must be voice activated.
Asked by appridge.
- A:Answer If you want to use audio, Wyze cams are not a good choice at all. I have 5 Wyze cams and audio does not work at all. Have tried all different settings but nothing works. Too bad because the video works great for what I need.
Answered by Anonymous
Q: Questiondoes this product require internet connection to record video?
Asked by Birdman.
- A:Answer Yes
Answered by TONY
Q: QuestionWhat humidity can the camera handle? I'm looking for a camera that I can use to remotely check on cells in a lab incubator where the humidity is typically around 85-95%.
Asked by Anonymous.
- A:Answer I have been using this in a detached garage at about 85° F outside and approx 75% humidity average through the last summer weeks. It continues to perform as expected. The camera itself feels very warm to the touch but I’ve noticed no problem with performance.
Answered by GarretP
Q: QuestionIs it motion detector
Asked by Dc.
- A:Answer Yes it has that capability
Answered by Anonymous
Q: QuestionCan this camera be placed in a window facing outdoors?
Asked by Anonymous.
This question was asked about the related product: Wyze - Cam V4 2.5k QHD WiFi, Indoor/Outdoor, Wired Security Camera with Color Night Vision - Black
- A:Answer Yes. It’s on a stand that can sit someplace or be mounted with a screw
Answered by Mars
Q: Questioncan I use solar panel
Asked by Rendon.
This question was asked about the related product: Wyze - Cam V4 2.5k QHD WiFi, Indoor/Outdoor, Wired Security Camera with Color Night Vision - Black
- A:Answer Hi there! No, the Wyze Cam v4 cannot be directly powered by a solar panel. It's designed as a wired camera and requires a continuous power source via USB. While solar panels can be used with other Wyze battery-powered cameras like the Battery Cam Pro, the v4 doesn't have a built-in battery and relies on a constant power connection. If you have other questions, concerns, or would like to speak more about our products please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
Answered by Wyze Labs
Q: QuestionCan it be used without a power cord and charge when battery get weak
Asked by Seymore.
- A:Answer There is no battery in these, they are powered via wire only.
Answered by Mars
Q: QuestionSince these camera say they are wired to a power adapter, do they have to connect via Wifi to be used or can they used strictly with power?
Asked by Brenda.
- A:Answer The cable is for power only. Network connection if through wireless.
Answered by Mars
Q: QuestionCan these cameras be monitored on an Apple iPad?
Asked by Brenda.
- A:Answer It can be monitored on an iPad, but only through the app. Not through the Apple Home app.
Answered by mogueljc
Q: QuestionCan you please tell me if the LED light can be turned off and if the camera makes any sound when operating?
Asked by Rebeca.
This question was asked about the related product: Wyze - Cam V4 2.5k QHD WiFi, Indoor/Outdoor, Wired Security Camera with Color Night Vision - Black
- A:Answer I do not see where the LED can be turned off, but you could tape some black paper over it. It does not pan/move, so it is totally silent.
Answered by CodeDoctor
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