“Why does the soundbar system suddenly turn off while watching a movie or tv. I can unplug the soundbar and plug it back in, then it works again. I have a Sony XBR65X850D tv.”
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I have the exact same system. Sony has an issue which is unresolved. Mine doesn't cut out while I'm watching but will sometimes not be available when I turn the sound bar on. I can't tell if you were referring to HDMI or the power cable in your comment. In my case, unplugging the HDMI cable didn't help. Turning off the power to everything at the power strip does fix the issue at least for me.
Sorry, there was a problem. Please try again later.Means you aren't actually listening to the sound bar because it shuts down when you aren't playing sound or have a source ran through it.
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