“The bar works well, but the remote control only works the volume and the home button. The other buttons do not show anything on the screen. . I have a samsung 4K 55'. Has anyone had this problem or what am I doing wrong.”

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• Hi Rick, Please get in touch with our Technical Support team so we can troubleshoot your remote. https://esupport.sony.com/US/p/select-system.pl?DIRECTOR=CONTACT Thanks, >Joffrey

  Answered by SonyListens 9 years ago

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• Well I had the same problem when I used it on my 4K Samsun as well but when I attach it to my Sony 4K it seems to be able to work a lot better because of the same brand. Not sure if I'm right or wrong but try it out.

  Answered by Sike 9 years ago

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