“We lost our internet connection yesterday. Our arris modem seems to be working well but the tv can’t find it. How can I reset the internet connection? Or find out if the tv has a problem?”

1-2 of 2 Answers

• Sometimes these Android TVs lose their wifi adapter. Unplug the TV for 30 seconds and plug it back in. It will reboot and usually resets. Will likely even remember the wifi credentials.

  Answered by Reset 5 years ago

  • Verified Purchase
  • 

  Helpful (2)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• I had the same problem. I called spectrum. The modem was reset for the new tv. I haven't had the problem since.

  Answered by Hope 5 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.