Questions & Answers

Name: Sony - 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR
Brand: Sony
SKU: 5947110
Price: 321.99 USD
Rating: 4.6 (1467 reviews)

Sony - 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR

Model:: KD50X690E; |
SKU:: 5947110

User rating, 4.6 out of 5 stars with 1467 reviews.

Highly rated by customers for:

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QuestionHow many inputs have the HDR feature?
Asked 7 years ago by Anonymous.
- Answer Hi, HDMI 2 and 3 is capable of displaying an HDR content. Thanks! ^Ron
  Answered 2 years ago by SonyListens
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QuestionWhat are the dimensions of the box? Curious if I can bring it home in my car.
Asked 7 years ago by Zyntin.
- Answer These TVs have to be shipped standing upright. You should not lay them flat in your car. So even if you CAN lay it flat in the trunk, don't. Let Best Buy deliver it for free, or if you can't wait find someone with a large SUV or rent a van.
  Answered 7 years ago by AB11
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QuestionWill I be able to mount this on a 3 and 1 t.v. stand, if so how?
Asked 7 years ago by DeWitt.
- Answer Yes the Sony KD X690E can be mounted on a 3 and one stand
  Answered 7 years ago by DeWitt
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Questiondo I need a special hdmi cable for this tv?
Asked 7 years ago by Tina.
- Answer For a Dvd player yes. For cable tv no. For cable tv get a coaxial cable.
  Answered 7 years ago by antgonz
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QuestionDoes this TV also come with a keyboard, or would the user have to use the remote's arrows to scan up, down, left, and right to type something in? The Samsung we bought a couple years ago doesn't support a keyboard like some of their other models
Asked 7 years ago by Anonymous.
- Answer Hi there! No it does not, you will need to use the remote to scroll up, down, left, and right and to navigate the on-screen keyboard. Thanks, -Mark
  Answered 7 years ago by SonyListens
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QuestionDoes this TV have Netflix and Amazon Prime apps on it?
Asked 7 years ago by DonL.
- Answer Yes, it comes with both of the apps you mentioned.
  Answered 7 years ago by Sonyme
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QuestionHello Best Buy Support, Does this TV is 240 motion/ 120 refresh? That's what a Best Buy personnel told me, but lately I've check specification on website and it says 60Hz = 120 motion - 60Hz refresh Thank you, Kris
Asked 7 years ago by KrisW.
- Answer You are correct in assuming it is a 60hz panel, and if you're like me, you will not be satisfied with the refresh rate of this one.
  Answered 7 years ago by Tk1500
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Questionwhat is the shipping, delivery and setup in Cochiti Lake, NM 87083?
Asked 7 years ago by di.
- Answer I recommend pickup or have Geek Squad install
  Answered 7 years ago by KentD
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QuestionCan this TV be wall mounted on a swivel bracket.
Asked 7 years ago by Bob.
- Answer Hi Bob, yes, you may use VESA compliant swivel brackets/mounts designed for 50" TVs with this model. Thanks, -Mark
  Answered 7 years ago by SonyListens
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QuestionDoes this TV have the Tubi TV (www.tubitv.com) App built in? I just got a Sony DVD player that has it and it's a GREAT streaming service.
Asked 7 years ago by TubiTV.
- Answer Hi TubiTV, no, this model does not have Tubi TV available. Our TVs that support the said app are the XBR-X700E/750E/800E/850E/900E/930E/940E. Thanks, -Mark
  Answered 7 years ago by SonyListens
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QuestionI have a new Sony Bravia KD50x690 I use headphones so I won't disturb others. When I plug them in it turns off the TV sound. I plug them into the L side. Is there another choice?
Asked 7 years ago by riverridgeworker.
- Answer Hi riverridgeworker, you may need to reconfigure the sound settings on your TV if you want to hear the sound from your TV speakers and your headphones at the same time. Kindly check the helpful link below for more information: https://us.en.kb.sony.com/app/answers/detail/a_id/43606 Best regards, _Bob
  Answered 7 years ago by SonyListens
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Questiondo the speakers fire downward, forward or backward?
Asked 7 years ago by james.
- Answer The speakers face downward.
  Answered 7 years ago by Renee
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QuestionI can’t installed my tv . I bought recently. You can help me , please.
Asked 7 years ago by Anonymous.
- Answer Hi, please reach us at [email protected] with your concern so we can further assist you. Please also include your contact and product information. We will do our best to help. Regards, ^Ron
  Answered 7 years ago by SonyListens
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QuestionDoes it contain ROKU?
Asked 7 years ago by TomBoy.
- Answer Hi TomBoy, no, this TV does not contain a ROKU app or device. This TV already has pre-installed applications that you can immediately use, provided that it is connected to the internet. Thanks, -Mark
  Answered 2 years ago by SonyListens
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QuestionHow many cubic meter has the box of this TV?
Asked 7 years ago by Namisan.
- Answer The Box Huge to protect it, My box was a little Dinged up but that didn't hurt the TV because it's a Brown box and the TVs actually box is inside. (A box inside a box) the TV IS 50 inches
  Answered 7 years ago by Left1348
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QuestionThe dimension in inches
Asked 7 years ago by Kmac.
- Answer Hi Kmac, Here are the dimensions of the TV: -TV without Stand (W x H x D): 44 3/8 x 25 7/8 x 3 3/8 inches (1124 x 657 x 83 mm) -TV with Stand (W x H x D): 44 3/8 x 27 x 8 5/8 inches (1124 x 685 x 216 mm) You may refer to this link for more information: https://docs.sony.com/release//SPECS/KD50X690E_mksp.pdf ~Ralph
  Answered 7 years ago by SonyListens
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QuestionDo not do gaming and want to do a wall mount. Is this the best option for me?
Asked 7 years ago by Artsy.
- Answer We do not do gaming and we hung ours on the wall with a mount. We like it, and would buy it again.
  Answered 7 years ago by Renee
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QuestionCan you record shows on the TV?
Asked 7 years ago by Freddy.
- Answer Hi Freddy, The TV doesn't have a built-in recorder although you can connect a recording device which supports the available inputs on the TV. You may refer to this link for more information: https://docs.sony.com/release//SPECS/KD50X690E_mksp.pdf ~Ralph
  Answered 7 years ago by SonyListens
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QuestionDoes this tv come with the hbo now app?
Asked 7 years ago by sirfluffles.
- Answer It does not come on the all apps screen
  Answered 7 years ago by Momof7
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Questionhow much does it weigh?
Asked 7 years ago by otsenre.
- Answer 33.2 lb / 15.1 kg just like the specs say.
  Answered 7 years ago by kingronr
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Showing 141-160 of 219 questions

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Questions & Answers

Sony - 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR

Q: QuestionHow many inputs have the HDR feature?

Q: QuestionWhat are the dimensions of the box? Curious if I can bring it home in my car.

Q: QuestionWill I be able to mount this on a 3 and 1 t.v. stand, if so how?

Q: Questiondo I need a special hdmi cable for this tv?

Q: QuestionDoes this TV also come with a keyboard, or would the user have to use the remote's arrows to scan up, down, left, and right to type something in? The Samsung we bought a couple years ago doesn't support a keyboard like some of their other models

Q: QuestionDoes this TV have Netflix and Amazon Prime apps on it?

Q: QuestionHello Best Buy Support, Does this TV is 240 motion/ 120 refresh? That's what a Best Buy personnel told me, but lately I've check specification on website and it says 60Hz = 120 motion - 60Hz refresh Thank you, Kris

Q: Questionwhat is the shipping, delivery and setup in Cochiti Lake, NM 87083?

Q: QuestionCan this TV be wall mounted on a swivel bracket.

Q: QuestionDoes this TV have the Tubi TV (www.tubitv.com) App built in? I just got a Sony DVD player that has it and it's a GREAT streaming service.

Q: QuestionI have a new Sony Bravia KD50x690 I use headphones so I won't disturb others. When I plug them in it turns off the TV sound. I plug them into the L side. Is there another choice?

Q: Questiondo the speakers fire downward, forward or backward?

Q: QuestionI can’t installed my tv . I bought recently. You can help me , please.

Q: QuestionDoes it contain ROKU?

Q: QuestionHow many cubic meter has the box of this TV?

Q: QuestionThe dimension in inches

Q: QuestionDo not do gaming and want to do a wall mount. Is this the best option for me?

Q: QuestionCan you record shows on the TV?

Q: QuestionDoes this tv come with the hbo now app?

Q: Questionhow much does it weigh?

QuestionHow many inputs have the HDR feature?

QuestionWhat are the dimensions of the box? Curious if I can bring it home in my car.

QuestionWill I be able to mount this on a 3 and 1 t.v. stand, if so how?

Questiondo I need a special hdmi cable for this tv?

QuestionDoes this TV also come with a keyboard, or would the user have to use the remote's arrows to scan up, down, left, and right to type something in? The Samsung we bought a couple years ago doesn't support a keyboard like some of their other models

QuestionDoes this TV have Netflix and Amazon Prime apps on it?

QuestionHello Best Buy Support, Does this TV is 240 motion/ 120 refresh? That's what a Best Buy personnel told me, but lately I've check specification on website and it says 60Hz = 120 motion - 60Hz refresh Thank you, Kris

Questionwhat is the shipping, delivery and setup in Cochiti Lake, NM 87083?

QuestionCan this TV be wall mounted on a swivel bracket.

QuestionDoes this TV have the Tubi TV (www.tubitv.com) App built in? I just got a Sony DVD player that has it and it's a GREAT streaming service.

QuestionI have a new Sony Bravia KD50x690 I use headphones so I won't disturb others. When I plug them in it turns off the TV sound. I plug them into the L side. Is there another choice?

Questiondo the speakers fire downward, forward or backward?

QuestionI can’t installed my tv . I bought recently. You can help me , please.

QuestionDoes it contain ROKU?

QuestionHow many cubic meter has the box of this TV?

QuestionThe dimension in inches

QuestionDo not do gaming and want to do a wall mount. Is this the best option for me?

QuestionCan you record shows on the TV?

QuestionDoes this tv come with the hbo now app?

Questionhow much does it weigh?