Questions & Answers

Name: Sony - 55" Class (54.6" Diag.) - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range
Brand: Sony
SKU: 4801600
Price: 409.99 USD
Rating: 4.6 (3239 reviews)

Sony - 55" Class (54.6" Diag.) - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range

Model:: XBR-55X850D; |
SKU:: 4801600

User rating, 4.6 out of 5 stars with 3239 reviews.

Highly rated by customers for:

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QuestionWhat are the dimensions of the bottom stand. Not the TV itself. Picture has the stand circled in red.
Asked 9 years ago by jim44.
- Answer 20" wide by 8" deep.
  Answered 9 years ago by Pikofalit1
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QuestionDoes this tv have a feature where you can switch off the 4k up convert and keep the images at 1080p?
Asked 9 years ago by Turnoff4kUpconvert.
- Answer Yes
  Answered 9 years ago by SenorMexico
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QuestionHow is the picture quality for those using Comcast digital service?
Asked 9 years ago by Bob.
- Answer Just lovely. I DO have to fiddle with picture size a lot, because it depends on how the channels are sending size. If what I'm watching is in HD, then I can go full screen, otherwise picture is smaller then full screen. Internet connection to guide, plus remote can control Comcast set top box.
  Answered 9 years ago by RexUtah
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QuestionMy tv came with a cable with a usb plug on one end and two buttons on the other. The USB plug says it is a ir blaster, what is that and how does it work.
Asked 9 years ago by Anonymous.
- Answer Hi! If you connect the TV and a set-top box via HDMI cable and connect the IR Blaster to the TV, the set-top box can be operated by the TV remote control. Please see this link for more details: http://helpguide.sony.net/tv/cusltn1/v1/en-003/contents/TP0000966486.html -Anthony
  Answered 9 years ago by SonyListens
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QuestionDoes this TV support HDR10 technology that is standard with the XBOX ONE S? Thanks!
Asked 9 years ago by HyphyBusRyder.
- Answer Hello HyphyBusRyder! Yes, this unit supports the HDR format and will be able to play back TV shows and movies delivered in HDR10. For more information, please visit the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/63061 ~Jeannette
  Answered 9 years ago by SonyListens
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QuestionWhat is voice search?
Asked 9 years ago by LittleRockRocket.
- Answer Google voice you talk into the remote
  Answered 9 years ago by surburban4life
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QuestionWhat is sony's warranty on this TV
Asked 8 years ago by Bill.
- Answer Hi Bill, The warranty will be 1 year from the date of purchase. Thanks. ~Ralph
  Answered 8 years ago by SonyListens
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QuestionHave you guys had any issues with HDMI-ARC to the sound bar? Mine stops outputting sound every couple days and I have to hard reset the TV. Drives me crazy!
Asked 8 years ago by JJ.
- Answer My Vizio sound bar stops working occasionally as well. I thought it was the sound bar. I don't know what ARC is, but I use the optical cable to connect the sound bar to the TV. It's incredibly annoying. I have to factory reset when this happens. So it's the TV, huh? I wonder what can be done about it.
  Answered 8 years ago by Sheerah
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QuestionMy new tv after being on a while will go black and I need to unplug and restart to get picture back????!
Asked 8 years ago by GramGram.
- Answer Hello GramGram, thank you for your message. For any issue related to the functionality of the unit, performing a factory reset is recommended. Steps are available in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/75705. Oscar.
  Answered 8 years ago by SonyListens
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QuestionWhere is the manual reset button on the 2015 model?
Asked 8 years ago by Cleo.
- Answer Hi Cleo, you can manually reset the TV by pressing and holding down the power button on the supplied remote. Thanks, -Mark
  Answered 8 years ago by SonyListens
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QuestionI have heard but would like to confirm if anyone knows that since the 85D has a X1 Reality Pro processor that Sony will have a firmware upgrade to allow for Dolby Vision Support this year? Thank You
Asked 8 years ago by Pandler54.
- Answer Yes I knew this that one of reason I purchase it
  Answered 8 years ago by Chuck1951
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QuestionHow many HDMIs?
Asked 8 years ago by Annie.
- Answer Hi Annie, this TV has a total of 4 HDMI ports. Thanks, -Mark
  Answered 8 years ago by SonyListens
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Questiondoes it have a swivel base/stand
Asked 8 years ago by Anonymous.
- Answer No. The base does not have a swivel. You would need a wall mount.
  Answered 8 years ago by CaptainKirk
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QuestionIs closed captioning easily available because my 8 yr. old remote needs 12 clicks to both activate and deactivate CC. Also, is CC available on Netflix?
Asked 9 years ago by Ray.
- Answer Netflix Closed Captioning is separate from a television's Closed Captioning. When viewing a movie or show on Netflix, there is an icon on the bottom right hand side you can click. It will tell you if Closed Captioning is available for the movie/show you are viewing.
  Answered 9 years ago by CommunityAnswer
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QuestionI have Polk Audio sound bar purchased at Best Buy as well. Not sure on how to add the sound bar and for it to be controlled with the Sony Remote? Is it possible to only have one remote to control my direct tv ? I cant figure out how to record tv shows
Asked 9 years ago by Dave.
- Answer You should have the audio system connected to the hdmi 4 (arc) spot on the back of the tv and then you should have it connected. If the system doesn't turn on when you turn on the tv. I'm not sure how to connect it like so. It might not be able to do that since it's a Polk audio system and not Sony.
  Answered 9 years ago by Cgull52
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QuestionCan all apps from Google Store install to this TV, for example Minecraft?
Asked 9 years ago by Bruins.
- Answer Hello Bruins, thank you for your message. There are two ways to determine what apps are available for an Android™ TV device. Using a computer, tablet, or smartphone, visit the Apps for Android TV website for a list of the latest apps that are available for Android TV devices.Oscar.
  Answered 9 years ago by SonyListens
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QuestionHello I have an iphone 6 and not android how will this work with my phone?
Asked 9 years ago by Rob.
- Answer Hey Rob, The same functionality you'll have with any other Smart TV and your iPhone, you'll have with this TV. This TV having Android doesn't take away anything yet it adds features such as Google Play, the ability to download android apps, etc. AirPlay will still function flawlessly with this TV.
  Answered 9 years ago by Victor
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Questionanyone know how you activate the sleep timer
Asked 9 years ago by Vin.
- Answer Hi Vin, Simply go to Settings -> Timers -> Sleep timer. -Vincent
  Answered 9 years ago by SonyListens
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Questionwhat are the physical dimentions of the sony 55 inch ultra hd tv.
Asked 9 years ago by Barry.
- Answer The dimensions with the stand are 30.3"H x 10.4"D x 48.5"W and the dimensions without the stand are 28.2"H x 1.73"D x 48.5"W.
  Answered 9 years ago by CommunityAnswer
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QuestionWhat screws to use to mount this TV? Reference guide only specifies length but not diameter. People @ Best Buy don’t know. Encompass Parts has a set of four screws but they don’t know what they’re used for. Do the screws included in the box work for this?
Asked 9 years ago by GoMan.
- Answer It came with screws already in the TV I just screwed it into my wall brackets than hanged it up
  Answered 9 years ago by surburban4life
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Questions & Answers

Sony - 55" Class (54.6" Diag.) - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range

Q: QuestionWhat are the dimensions of the bottom stand. Not the TV itself. Picture has the stand circled in red.

Q: QuestionDoes this tv have a feature where you can switch off the 4k up convert and keep the images at 1080p?

Q: QuestionHow is the picture quality for those using Comcast digital service?

Q: QuestionMy tv came with a cable with a usb plug on one end and two buttons on the other. The USB plug says it is a ir blaster, what is that and how does it work.

Q: QuestionDoes this TV support HDR10 technology that is standard with the XBOX ONE S? Thanks!

Q: QuestionWhat is voice search?

Q: QuestionWhat is sony's warranty on this TV

Q: QuestionHave you guys had any issues with HDMI-ARC to the sound bar? Mine stops outputting sound every couple days and I have to hard reset the TV. Drives me crazy!

Q: QuestionMy new tv after being on a while will go black and I need to unplug and restart to get picture back????!

Q: QuestionWhere is the manual reset button on the 2015 model?

Q: QuestionI have heard but would like to confirm if anyone knows that since the 85D has a X1 Reality Pro processor that Sony will have a firmware upgrade to allow for Dolby Vision Support this year? Thank You

Q: QuestionHow many HDMIs?

Q: Questiondoes it have a swivel base/stand

Q: QuestionIs closed captioning easily available because my 8 yr. old remote needs 12 clicks to both activate and deactivate CC. Also, is CC available on Netflix?

Q: QuestionI have Polk Audio sound bar purchased at Best Buy as well. Not sure on how to add the sound bar and for it to be controlled with the Sony Remote? Is it possible to only have one remote to control my direct tv ? I cant figure out how to record tv shows

Q: QuestionCan all apps from Google Store install to this TV, for example Minecraft?

Q: QuestionHello I have an iphone 6 and not android how will this work with my phone?

Q: Questionanyone know how you activate the sleep timer

Q: Questionwhat are the physical dimentions of the sony 55 inch ultra hd tv.

Q: QuestionWhat screws to use to mount this TV? Reference guide only specifies length but not diameter. People @ Best Buy don’t know. Encompass Parts has a set of four screws but they don’t know what they’re used for. Do the screws included in the box work for this?

QuestionWhat are the dimensions of the bottom stand. Not the TV itself. Picture has the stand circled in red.

QuestionDoes this tv have a feature where you can switch off the 4k up convert and keep the images at 1080p?

QuestionHow is the picture quality for those using Comcast digital service?

QuestionMy tv came with a cable with a usb plug on one end and two buttons on the other. The USB plug says it is a ir blaster, what is that and how does it work.

QuestionDoes this TV support HDR10 technology that is standard with the XBOX ONE S? Thanks!

QuestionWhat is voice search?

QuestionWhat is sony's warranty on this TV

QuestionHave you guys had any issues with HDMI-ARC to the sound bar? Mine stops outputting sound every couple days and I have to hard reset the TV. Drives me crazy!

QuestionMy new tv after being on a while will go black and I need to unplug and restart to get picture back????!

QuestionWhere is the manual reset button on the 2015 model?

QuestionI have heard but would like to confirm if anyone knows that since the 85D has a X1 Reality Pro processor that Sony will have a firmware upgrade to allow for Dolby Vision Support this year? Thank You

QuestionHow many HDMIs?

Questiondoes it have a swivel base/stand

QuestionIs closed captioning easily available because my 8 yr. old remote needs 12 clicks to both activate and deactivate CC. Also, is CC available on Netflix?

QuestionI have Polk Audio sound bar purchased at Best Buy as well. Not sure on how to add the sound bar and for it to be controlled with the Sony Remote? Is it possible to only have one remote to control my direct tv ? I cant figure out how to record tv shows

QuestionCan all apps from Google Store install to this TV, for example Minecraft?

QuestionHello I have an iphone 6 and not android how will this work with my phone?

Questionanyone know how you activate the sleep timer

Questionwhat are the physical dimentions of the sony 55 inch ultra hd tv.

QuestionWhat screws to use to mount this TV? Reference guide only specifies length but not diameter. People @ Best Buy don’t know. Encompass Parts has a set of four screws but they don’t know what they’re used for. Do the screws included in the box work for this?