Questions & Answers

Q: QuestionWill the Playstation TV/Display 3D glasses work with this tv?

Asked 10 years ago by Nate.

• A:Answer No. This tv requires a RF type of Active Shutter 3D glasses. The PS glasses are IR type of glasses. The Samsung SSG-5150BG 3d glasses work perfect with this TV and they are under $20.00.

  Answered 10 years ago by Mark

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan Netflix work in 3D?I have the XBR55X850B and it does not work for upconverting Netflix into 3D. It states the feature is not available. I have problems solved with Netflix, the cable/internet company and Sony and they all say it is the TV's Netflix software. Does this newer "C" model work for Netflix 3D? The spec sheets do not clearly say.

Asked 10 years ago by ccb.

• A:Answer Hi ccb, Yes. Netflix 3D will work on the XBR55X850C. -Anthony

  Answered 10 years ago by SonyListens

  
  Helpful (3)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this TV work with my DirecTVOr will it require additional equipment??

Asked 10 years ago by Anonymous.

• A:Answer Yes, I have DirecTV and it works. If your meaning about the 4K content from DirecTV, yes, it is 4K DirecTV Ready. You will need to have DirecTV come out and do their thing in order to receive DirecTV 4K content though. I think they stated they will have full 4K capability support by end of June. you may want to call as they may have pushed this up.

  Answered 10 years ago by NavySubmariner

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: Questionthe hdr firmware for the 850 series when will it be availablesony it will but when

Asked 9 years ago by dino.

• A:Answer Hi dino, The XBR55X850C already supports HDR. You just need to update the firmware of the TV: http://esupport.sony.com/US/p/swu-download.pl?mdl=XBR55X850C&upd_id=10677&os_group_id=18 Thanks. -Anthony

  Answered 9 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionPicture settingsWhat are the best calibration settings for this TV in a brighter room? I have tried the settings from Rtings, Although good, any other suggestions?

Asked 10 years ago by Mickcel.

• A:Answer Visit http://www.rtings.com/ for all your questions. Great web site!

  Answered 9 years ago by Fridge

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCountry of origin ?: Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - BlackCountry of origin ?: Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - Black

Asked 10 years ago by Anonymous.

• A:Answer II think It is made in Mexico but I give 5 star to the tv

  Answered 10 years ago by Daelmagra

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the stand height be extended up vertically

Asked 10 years ago by Anonymous.

• A:Answer Hi, The height of the stand is fixed and cannot be extended. Thanks, >Joffrey

  Answered 10 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionWhat games could I play?Could I play Clash Of Clans like on my Android tablet?

Asked 10 years ago by rsolder.

• A:Answer Hi rsolder, There are several hundred apps already available with a consistent flow of new apps being released for the Android TV platform. The Google Play store opens the door to many apps you may already be using on your mobile devices. NOTE: The availability of Android apps varies depending on your country or location of residence. Dave

  Answered 10 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionStandHello joed32, thank you for your message. In regards to your question, the Dimensions (Approx.) with stand are: 1,236 × 759 × 222 mm / 48 3/4 × 30 × 8 3/4 inches and without stand are: XBR-55X850C: 1,236 × 722 × 60 mm / 48 3/4 × 28 1/2 × 2 3/8 inches. For more information, check the operating instructions: There are a lot of numbers there but which one is the width if the stand? The link doesn't seem to work.

Asked 10 years ago by joed32.

• A:Answer OK, I just measured and the television STAND is 25 inches wide at the widest point (side to side) and is nine inches deep (front to back.)

  Answered 10 years ago by Olaff

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs my TIVO with Time Warner Cable cards compatible with this tv?

Asked 10 years ago by Anonymous.

• A:Answer Hi, This TV supports HDMI connection. As long as the connections are supported, they are compatible. Thanks. >Joffrey

  Answered 10 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan geek squad replace this screen

Asked 6 years ago by Anonymous.

Q: QuestionIf I purchase this 55 inch Sony model, with cUL certificate/marking, will it work with 220v/50hz supply bcs I may hv to move to my country in future?

Asked 9 years ago by Devang.

• A:Answer Hi Devang, if the TV’s information label indicates 100V~240V, it is wide range and can be used on those voltages. For the US market, we only test at 120V for FCC and UL, hence the specification in the manual. For more information, check out the specifications link below. http://www.docs.sony.com/reflib/docget.asp?manualid=1216999&template_id=1®ion_id=1&DL=. Dave

  Answered 9 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan i upgrade a 49 inch sony tv i purchesed toda,y 4/18 to a sony 55 inch led,2160 p smart 3d 4k ultra hd black, for delivery this week?

Asked 9 years ago by decoychris.

Q: QuestionWhat 3D glasses are needed for this tv

Asked 9 years ago by Anonymous.

• A:Answer Hi! Sony XBR55X850C is compatible with 3D glasses model TDG-BT500A. «Jerome

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this tv have a glossy screen or matte type?

Asked 9 years ago by RJR79.

• A:Answer Actually it is a semi gloss panel but more towards glossy than matte it has decent all around light transmittivity and reflecectivity .

  Answered 9 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhy do you fix the sound on these tv 55 N 3d 4k sony

Asked 9 years ago by CYN.

• A:Answer Hello CYN! Please email us at [email protected] and include your contact information, model, serial number with a description of the issue you are experiencing with this unit. We will review your case and get back to you with troubleshooting steps as soon as possible. ~ Jeannette

  Answered 9 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhy this TV does not connect to the working internet? First day worked fine, and now cannot connect. It's direct connection.

Asked 9 years ago by WildFlower.

• A:Answer Hi WildFlower, for us to assist you better, please email us at [email protected] including the following information: - contact and product details. - event or reference ID ( if available ) Dave

  Answered 9 years ago by SonyListens

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the difference between the 850c 55' and 900c 55'? (Besides price). Is this tv able to perform 4k 60 fps?

Asked 9 years ago by Stefa007.

Q: QuestionWIFI??I can't get my 850C to find my wireless network. Any wireless network for that matter!! Does anyone know how to get it to find wireless signals??

Asked 9 years ago by Anonymous.

• A:Answer Can't do it. Tell when you find out a way.

  Answered 9 years ago by Daniel

  Helpful (0)Unhelpful (0)ReportAnswer this question