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Questions & Answers

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Page Showing 21-36 of 36 questions
  • QuestionCan the feet be adjusted to 40" apart?

    Asked by Feet.

    • Answer Hi Feet, That's an excellent question regarding the Sony BRAVIA 2 II. While the feet on this particular model are not adjustable, the default stand width is very close to what you are looking for. The stand width for the Sony BRAVIA 2 II is 40.13 inches (1,019 mm) from the outside of one foot to the outside of the other. This should fit perfectly on any surface that is just over 40 inches wide. We hope you find this information helpful, and thank you for considering Sony products! Best regards, Dominick

      Answered by SonyListens

  • QuestionCan this TV s sound system be paired via Bluetooth with the MotoMotion sound system built into certain high end furniture?

    Asked by PatRat.

    • Answer Thank you for contacting Sony, PatRat. We can certainly help clarify the best way to connect your Sony K-55S20M2 to the MotoMotion sound system built into your furniture. The short answer is yes, the TV can connect via Bluetooth. Your Sony K-55S20M2 is a Smart Google TV and does support Bluetooth audio output (A2DP profile). This means the TV can be paired directly with your MotoMotion sound system to stream sound wirelessly. Also, if you prefer a wired option, your TV comes with 2 wired options you can use: Digital Optical Output: You would run a digital optical cable from the TV's Optical Out port to the corresponding port on the MotoMotion amplifier. HDMI ARC/eARC: This is a possibility if your MotoMotion system has an HDMI input, but optical is often simpler. If you experience issues with the direct Bluetooth connection, using a wired method ensures that your movies, sports, and regular TV shows are perfectly synchronized. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionCan I mount this tv

    Asked by Anonymous.

    • Answer Hello there, Thank you for choosing Sony! We appreciate your question and are here to assist you. Yes, the Sony K55S20M2 TV can be wall-mounted. We recommend the SU-WL450 wall-mount bracket, which is designed for BRAVIA TVs including the 55” model and supports VESA-compliant mounting standards. For detailed installation instructions, please refer to the official Sony manual: https://www.sony.com/electronics/support/res/manuals/BN08/a73a4b852cc0ba5144f7934674149e39/BN081001M.pdf Ensure that the wall you choose can support the TV's weight and follow all safety guidelines during installation. Best regards, -Fred

      Answered by SonyListens

  • Questioncan you wall mount this tv?

    Asked by djba.

    • Answer Hello djba, Thank you for choosing Sony! We appreciate your question and are here to assist you. Yes, the Sony K55S20M2 TV can be wall-mounted. We recommend the SU-WL450 wall-mount bracket, which is designed for BRAVIA TVs including the 55” model and supports VESA-compliant mounting standards. For detailed installation instructions, please refer to the official Sony manual: https://www.sony.com/electronics/support/res/manuals/BN08/a73a4b852cc0ba5144f7934674149e39/BN081001M.pdf Ensure that the wall you choose can support the TV's weight and follow all safety guidelines during installation. Best regards, -Fred

      Answered by SonyListens

  • QuestionAre the feet movable

    Asked by Anonymous.

    • Answer Hi there, Thank you for choosing Sony! We appreciate your inquiry and are happy to assist you. Yes, the feet (also referred to as the table-top stand) on the K55S20M2 TV are removable. This feature is common among modern TVs, especially for those who plan to wall-mount their unit. Typically, the feet on this Sony Bravia model can be removed by unscrewing the attaching screws and carefully detaching the stand. In some cases, a flat-head screwdriver may be needed to gently release certain clips or locks. For a visual guide, you might find this video helpful: https://www.youtube.com/watch?v=a5BC7vF0YKU Best regards, -Fred

      Answered by SonyListens

  • QuestionDoes this tv have a digital optical outlet

    Asked by PaulaS.

    • Answer Hi Paul, Thank you for your question. Yes, the Sony BRAVIA 2 II TV does have a digital optical audio output. You will find the port on the back of the television, and it is labeled as DIGITAL AUDIO OUT (OPTICAL). For a visual guide and more detailed information on all the TV's connections, you can refer to the TV's startup guide at the following link: https://www.sony.com/electronics/support/res/manuals/5065/102d069b2d3ed572c6c1ad10dd863829/50653390M.pdf Thank you for considering Sony products! Best regards, Dominick

      Answered by SonyListens

  • QuestionWill this tv accommodate head phones?

    Asked by tf.

    • Answer Hi tf, Thank you for choosing Sony! We appreciate your question and are here to assist you. The Sony K55S20M2 television does not include a dedicated 3.5mm headphone jack. However, it is equipped with built-in Bluetooth featuring A2DP support, enabling high-quality stereo audio streaming. This functionality provides a convenient solution for connecting wireless headphones by pairing them directly through the TV’s settings menu. For comprehensive specifications and additional information, please visit: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-55s20m2/specifications Best regards, -Fred

      Answered by SonyListens

  • QuestionDoes this work with Alexa for basic control like to turn it on/off and volume up/down and input to select the desired input (Hdmi 1,2,3,4,5ect., Tv (coax.)?

    Asked by UncleSam9641.

    • Answer Hi UncleSam9641, Thank you for your question! Yes, the Sony - BRAVIA 2 II is compatible with Alexa-enabled devices for hands-free control. Once connected, you'll be able to use Alexa for basic functions such as turning the TV on or off, adjusting the volume, and switching between HDMI inputs. For more details on the full range of Alexa features available with your TV, please visit: FAQ - Control your TV with Amazon Alexa devices https://www.sony.com/electronics/support/articles/S1F1709?utm_source=glean We hope you find this information helpful, and thank you for considering Sony products! Regards, Dominick

      Answered by SonyListens

  • QuestionDoes this TV have audio/video cable connectors for VHS/VCR machines?

    Asked by Anonymous.

    • Answer Hi there, Thanks for the question and the interest in Sony products! Regarding your concern, the BRAVIA 2 II does not have a Audio/Video cable on the connection terminal, so it would not be possible to connect VHS/VCR devices-like. We can recommend checking for a converter or adapter as the TV has HDMI capability, but we would not guarantee that the external device will work as it is not intended for the TV to be used with that connection type. We hope this information comes in helpful, thanks for considering Sony! Best regards, DiegoV

      Answered by SonyListens

  • QuestionWhat is the difference between bravia 2 and bravia 3 5 5 inch long v

    Asked by Yoooo.

    • Answer Hi Yoooo, The main difference lies in their processing and backlight. The BRAVIA 2 uses a standard LED backlight, while the BRAVIA 3 features a Direct LED backlight and the 4K HDR Processor X1 to deliver enhanced color, clarity, and detail. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionCan You Play Movies From A Memory Card Through A USB Port

    Asked by DL.

    • Answer Thank you for contacting Sony, DL. The BRAVIA 2 features two USB ports, allowing you to connect a USB drive to play content. Here are some important considerations: USB Adapter Compatibility: If you use a USB adapter to connect your memory card to the TV, it should generally work. However, there may be instances where the TV does not read the content due to compatibility issues. SD Card Formatting: The SD card must be formatted in one of the following file systems to ensure compatibility: FAT32, exFAT, or NTFS. Maximum Storage Capacity: The TV can read USB drives and hard disks with a maximum capacity of 16TB. This allows for plenty of storage for high-quality content. Folder Structure Impact: If you have multiple folders, the TV may take longer to process all the information when accessing files. In summary, you can play movies from your memory card using a USB adapter on the BRAVIA 2, as long as the above requirements are met. For detailed information, you can check: https://www.sony.com/electronics/support/articles/00148248 https://helpguide.sony.net/tv/musltn3/v1/en-003/04-01-03.html We hope you find this information helpful. If you have any further questions, please feel free to reach out to us! Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionCan you turn theater sound on when using external speakers like a sound bar system?

    Asked by Audio.

    • Answer Hi Audio, That's a great question. When you use an external sound system like a sound bar, the TV's built-in sound modes, including "theater sound," are bypassed. The sound bar has its own audio processing and sound modes, which are controlled by its remote. For a great theater experience with your TV, we recommend a sound bar like the Sony HT-A5000. It's designed to pair seamlessly with BRAVIA TVs and features Dolby Atmos and DTS:X for a truly immersive sound. It also has options to add a wireless subwoofer and rear speakers if you want to expand your system later. Thanks for considering Sony products. Best regards, Eliab

      Answered by SonyListens

  • QuestionDoes this tv play 3D?

    Asked by MF.

    • Answer Hi MF, Thank you for your question. No, the Sony BRAVIA 2 II does not support 3D content. Modern televisions, including our current BRAVIA lineup, are focused on enhancing the 2D viewing experience with advanced technologies like 4K resolution, HDR, and powerful processors. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionDo you take trade-ins?

    Asked by troy.

  • Questionwhat accessories go with this?

    Asked by Manny.

    • Answer Hi Manny, thank you for your question and interest in the Sony - 55" Class BRAVIA 2 II! The included accessories with this TV are: - Table Top Stand - Voice Remote Control - Batteries (for the remote) - AC Power Cord - Operating Instructions - Quick Setup Guide We hope this answers your question and thank you for considering Sony products! Regards, Dominick

      Answered by SonyListens