Questions & Answers

Q: QuestionWhat type of stand does this TV come with?

• A:Answer It comes with a premium two-way stand that can be positioned low-profile or raised to accommodate a soundbar.

Q: QuestionWhat smart platform does this Sony TV use?

• A:Answer This Sony TV uses the Google TV platform.

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has 4 HDMI inputs.

Q: QuestionDoes this Sony TV support Dolby Vision?

• A:Answer Yes, it supports Dolby Vision and Atmos, IMAX Enhanced, and DTS:X for a cinematic experience.

Q: QuestionCan I use Apple AirPlay with this TV?

• A:Answer Yes, this TV supports Apple AirPlay 2 for easy streaming.

Q: QuestionDoes this TV have built-in speakers?

• A:Answer Yes, this TV has built-in front-firing speakers.

Q: QuestionWhat are differences between "55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)" and this one: "55" Class BRAVIA 8 II OLED 4K UHD Smart Google TV (2025)"? Looking into Specification I don't see many. Current price difference is about $800. (50% more).

Asked 4 months ago by Andrey657.

• A:Answer Hi Andrey657, Thank you for your question. The key difference between the Sony - BRAVIA 8 (55") and the BRAVIA 8 II (55") lies in the panel technology. The BRAVIA 8 uses a traditional OLED panel, while the BRAVIA 8 II features a QD-OLED (Quantum Dot OLED) panel. QD-OLED combines the perfect blacks of OLED with the added benefit of quantum dots, which deliver higher peak brightness, a wider color range, and more vivid, lifelike images. In addition, the BRAVIA 8 II includes Sony's AI Scene Recognition system powered by the XR processor. This technology analyzes each scene in real time and optimizes brightness, contrast, and color for a more natural and immersive picture. In short, the BRAVIA 8 offers excellent OLED picture quality, while the BRAVIA 8 II takes it a step further with greater brightness, richer colors, and advanced AI processing for an enhanced viewing experience. We hope this answers your question, and thank you for considering Sony products! Regards, Dominick

  Answered 4 months ago by SonyListens

  
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Q: QuestionAre all 4 HDMI ports 2.1, or just a certain amount of them?

Asked 4 months ago by Nvm4.

• A:Answer Thank you for contacting Sony, Moe86. That's a great question about the HDMI ports on your K55XR80M2 television. On this model, the HDMI 3 and HDMI 4 ports are the ones that support HDMI 2.1. These ports are designed to provide the best performance for next-gen gaming and high-frame-rate content. We appreciate your interest in Sony products, if you need further assistance, don't hesitate and reach us for support! You can find contact options on the link below: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

  Answered 4 months ago by SonyListens

  
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Q: QuestionCan this TV be set up as a non smart TV and used without an internet connection?

Asked 5 months ago by Mike.

• A:Answer Hi Mike, Thank you for reaching out with your question. We can certainly help you with that! The K-55XR80M2 can absolutely be set up and operated without an internet connection if you want to use it as a "non-smart" TV for basic functions like watching content via HDMI, antenna or other physical input sources. Thanks for considering Sony products! Best regards, Estefany

  Answered 5 months ago by SonyListens

  
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Q: QuestionDoes the bravia 8 ii come with an anti reflection coating like semi gloss?

Asked 5 months ago by AAAjani.

• A:Answer Hi AAjani, The BRAVIA 8 II features a glossy screen with an anti-reflective coating designed to reduce glare from indoor light sources. This helps to maintain the picture quality, allowing you to enjoy the deep blacks and vibrant colors of the QD-OLED display even in a brightly lit room. Thanks for choosing Sony. Best regards, Eliab

  Answered 5 months ago by SonyListens

  
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Q: QuestionIs this tv good for bright rooms?

Asked 6 months ago by Mbigatc.

• A:Answer Hi Mbigatc, thank you for your question and interest in the Sony - 55" Class BRAVIA 8 II! While this TV and its QD-OLED technology is known for delivering pure blacks and stunning contrast, it also performs impressively well in bright rooms. Thanks to its advanced panel technology and high peak brightness, it maintains excellent picture quality even in well-lit environments. Plus, it offers customizable settings such as brightness and black levels, so you can fine-tune the image to your liking for the best possible viewing experience in any lighting condition. Thank you for considering Sony products! Best regards, -Dominick

  Answered 6 months ago by SonyListens

  
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Q: QuestionCan the stand be changed to a central post. My mantal is only 13 inches. There is a 58 inch TV there now. Thank you, Jean

Asked 2 days ago by Anonymous.

• A:Answer Hi Jean, Regarding your question about the Sony BRAVIA 8 II, the stand is not adjustable and cannot be changed to a central position. If you are looking for an OLED television with a flexible stand, we recommend exploring the Sony BRAVIA 8 (K55XR80). This model features a multi-way stand where the legs can be moved into a narrow/central position, resulting in a stand width of 23 inches. However, please keep in mind that even in the narrowest configuration, we currently do not offer a television stand that can fit within a 13-inch width. Given the dimensions of your mantel, you may need to consider an alternative mounting solution to ensure the TV is supported safely. Thank you for considering Sony! Regards, Dominick

  Answered 1 day ago by SonyListens

  
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Q: QuestionHow far can tv be raised?

Asked 1 week ago by Zepkar.

• A:Answer Hi there! The Sony K-55XR80M2 features a versatile stand designed to accommodate different home theater configurations. The stand supports two distinct positions, allowing you to choose the height that best fits your space. In the standard position, the total height of the TV is 28 1/2 inches. If you plan to place a soundbar in front of the display, you can use the soundbar position, which raises the TV to a total height of 30 7/8 inches. For a complete breakdown of dimensions and other technical details, you can refer to the official specifications page here: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/k-55xr80m2/specifications Thanks for considering Sony! Regards, Dominick

  Answered 1 week ago by SonyListens

  
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Q: QuestionDoes the Sony 55” Bravia 8II pair with Sonos?

Asked 3 weeks ago by Wil.

• A:Answer Thank you for contacting Sony, Wil. Yes, the Bravia 8 II pairs perfectly with Sonos systems. Since your TV features an HDMI eARC port, you can connect your Sonos directly for high-quality audio, including Dolby Atmos. Just remember to enable "Bravia Sync" in your TV settings to ensure your Sony remote can control the Sonos volume. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

  Answered 3 weeks ago by SonyListens

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Q: QuestionDoes this TV have an Ethernet connection?

Asked 1 month ago by Kingwilly.

• A:Answer Hello JimDandy, Thank you for considering Sony products! We appreciate your inquiry and are happy to assist. The Sony K55XR80M2 TV does include an Ethernet (LAN) port, enabling you to connect directly to your network via a wired connection for a stable and reliable internet experience. Additionally, this model supports Wi-Fi 6E, offering advanced wireless connectivity options for your convenience. You can find more detailed specifications here: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/k-55xr80m2/specifications Best regards, -Fred

  Answered 1 month ago by SonyListens

  
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Q: QuestionCan a Shorter base stand be mounted on this TV?

Asked 1 month ago by Anonymous.

• A:Answer Thank you for contacting Sony. The K-55XR80M2 features a versatile two-way adjustable design that allows you to customize the height of the display. If you are looking for the shortest possible profile, you can set the legs to the Standard position, which sits lower to your furniture. The other option is the Soundbar position, which raises the screen to provide extra clearance for an external audio system. Both of these setups use the original parts included in the box. If the built-in low-profile setting is still taller than you’d like, the TV is fully VESA compatible with a 300 x 300 mm hole pattern. This allows you to attach a third-party universal table-top stand or a wall mount to achieve the exact height and placement you need for your space. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

  Answered 1 month ago by SonyListens

  
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Q: QuestionCan I get Parmount Plus on this TV (not through Prime) on it's own. I can't get it downloaded on a Samsung right now.

Asked 1 month ago by CHAR.

• A:Answer yes! That is why I went to Sony!!!!

  Answered 1 month ago by GREATVerified Purchase

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Q: QuestionHow can I match sound effects with action on screen

Asked 2 months ago by Anonymous.

• A:Answer Thank you for contacting Sony. A mismatch between sound effects/dialogue and the action on screen is called an A/V Sync or lip-sync issue. It is typically caused by a delay in processing the audio signal, especially when using external speakers (soundbars, AV receivers). We can suggest you to: 1. Power cycle & Connections Unplug all HDMI devices from the back of your TV. Unplug your TV from the wall outlet for at least 2 minutes. Plug the TV back in, wait for it to power on completely, and then plug the HDMI devices back into the TV. Check All Cables: Ensure all HDMI and optical cables are securely seated in their ports (especially the ARC/eARC ports). Try replacing your HDMI cable with a newer High-Speed (2.0 or 2.1) compliant cable, as outdated cables can sometimes introduce sync issues. 2. Audio Format Configuration Go to Settings → Display & Sound → Audio Output. Select Digital audio out and change the setting to PCM. 3. Software updates Ensure your TV's firmware is up to date, as Sony frequently releases updates that improve audio processing and A/V sync stability. Go to Settings → System → About → System software update. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

  Answered 2 months ago by SonyListens

  
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Q: Questiondoes it upscale 480p to 1080p?? Other brands fail.

Asked 2 months ago by Charlie.

• A:Answer Hi charlie33, Yes, the BRAVIA 8 II OLED uses the powerful XR Processor and its advanced XR 4K Upscaling to effectively convert lower resolutions, like 480p, up to the screen's native 4K resolution. This process is designed to deliver a high-quality, clean image. Thanks for choosing Sony. Best regards, Eliab

  Answered 2 months ago by SonyListens

  
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