Questions & Answers
- Model:
- XR55A80J
- |
- SKU:
- 6455217
Highly rated by customers for: Picture Quality, Color, Ease of use
Page Showing 61-80 of 194 questions
Q: Questionwhat is the toll free number for Sony TV
Asked by EB.
- A:Answer 800-430-4433
Answered by RonK
Q: QuestionIs there an optional swivel center base available to purchase for this TV.
Asked by Anonymous.
- A:Answer I doubt it, a swivel base would require a central attachment point, this tv has base mounts closer to the end.
Answered by EricG
Q: Questionwhy is sony having problem with hulu and how do you fix it
Asked by rick.
- A:Answer Hi rick, we're sorry to hear that you have an issue with the Hulu app on your SONY unit. Please isolate the issue by checking the network settings of the TV and speed of your internet. May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the A80J We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Earl
Answered by SonyListens

Q: QuestionDoes this model have P/P. Picture in picture.
Asked by Roberto.
- A:Answer Hi Roberto, Thanks for your inquiry. The A80J doesn't have Picture-in-Picture (PIP). However, similar functionality may be available through a third-party service or channel for sports, videos, etc. Check with your cable or satellite TV provider for options. The A80J is still an amazing TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. -Ralph
Answered by SonyListens

Q: QuestionWhat are the boxed dimensions?
Asked by Knab.
- A:Answer It fit perfectly (55" screen) in the back of my VW Golf hatchback with seats down. 1354 x 839 x 186 mm
Answered by ToddM
Q: QuestionWe're old people! How easy is this TV to navigate - what's the learning curve for non-techy people?
Asked by LinksLefty.
- A:Answer I am pretty tech savvy and dont think it is that easy. I would saysay it is anout medium. If remote was better it would help.
Answered by Anonymous
Q: QuestionDoes it have ATSC 3?
Asked by Anonymous.
- A:Answer Yes, the Sony 55" Bravia XR A80J OLED 4K TV comes with the ATSC 3 tuner installed from the factory.
Answered by Anonymous
Q: Questiondon't like remote for this tv can I use a difference one?
Asked by lori.
- A:Answer Hi lori, thank you for your inquiry. We're sorry if you don't like the remote control. You can use a different remote however, we cannot guarantee the full operation and functionality. Please check with the remotes manufacturer for compatibility and support. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Regards, Erin
Answered by SonyListens

Q: QuestionWhat type of power cord is this unit supposed to come with? My 2019 Bravia has a power cord with small rectangular box near the plug to outlet but this TV's cord doesn't have that. And the cord will not stay in the TV's male connector, falls out
Asked by Ljc514.
- A:Answer I think you should be to buy a new Cord, check out Amazon they may have it.
Answered by Nocky
Q: QuestionIs Sony XR A80j has free channels come with it please?
Asked by First2020.
- A:Answer Hi A, thanks for your inquiry. If you're pertaining to free channels such as TV programs (local channels or satellite/cable subscription channels) then the answer is no. However, there are plenty ways to watch TV on the A80J. You can hook up an antenna to receive over-the-air channels or hook up your cable/satellite box if you have an active cable/satellite subscription. In addition, you can also take advantage of the streaming services. See 700,000+ movies and TV episodes, plus live TV, all in one place. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you. I hope this helps. Erin
Answered by SonyListens

Q: QuestionWhat is the Backlight Type this TV uses ?
Asked by CynthiaS.
- A:Answer There is no backlight as this is an oled
Answered by Austin
Q: QuestionIs the screen matte?
Asked by Dagrlz.
- A:Answer It is to minimize reflections, but it still gives off a semi-glossy finish.
Answered by Geez
Q: QuestionDo Sony Bravia tv allow streaming on the X-finity streaming application
Asked by curious.
- A:Answer Before I moved I used xfinity and an Amazon fire cube and had no issues with either.
Answered by Harmony665
Q: QuestionDoes it have a digital antenna for over the air broadcasting?
Asked by Youkalikat.
- A:Answer Yes, It has atsc 3.0. You will have to buy antenna separately.
Answered by GabyS
Q: QuestionThis tv is advertised that it has Google TV. Does this mean it has Android OS? This has access to the playstore? Can I download Xbox Game Pass on it and use the cloud gaming feature? Thank you...
Asked by Al.
- A:Answer Google TV
Answered by TerryV
Q: QuestionCan you listen to the TV with Bluetooth headphones and use the internal speakers at the same time?
Asked by David.
- A:Answer Hi David, Thanks for your question. The TV cannot output sound from both the Bluetooth audio device and the TV speakers at the same time. Doing this will cancel the TV speakers from being used. To output sound from both the TV speakers and your external audio device: Connect your external audio device to the digital optical port of your TV using a digital optical cable (not supplied). Note: If you connect your external audio device to the TV headphone jack, the HDMI ports, or through a Bluetooth connection, the TV can't output sound from both the TV speakers and the audio device at the same time. For your reference, please access the following link for more information: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00201347 Regards, Jess
Answered by SonyListens

Q: QuestionCan a TV mount be installed on my tiled wall above the mantle?
Asked by Tile.
- A:Answer I wouldn’t install “ANY TELEVISION” over a Fireplace or Heater! All Televisions are made of Plastic!
Answered by OldDude
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