Deals Worth GiftingShop now

Main Content

Questions & Answers

Your price for this item is $979.99
Clearance
The comparable value price is $1,399.99
Page Showing 41-60 of 77 questions
  • QuestionFor the Sony A90j I understand that hdmi 3 and 4 are 4K 120hz compatible. Does this mean that the other 2 hdmi inputs are not 4K compatible?

    Asked by MrTV.

    • Answer Hi MrTV, Thank you for your inquiry! All HDMI inputs of our BRAVIA A90J supports 4K signal. The HDMI IN 1 and 2 support 4K 24 and 60 Hz while the HDMI IN 3 and 4 support up to 120Hz. Our BRAVIA A90J features COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with pure blacks, high peak brightness, and natural colors. Hope this helps! Vincent

      Answered by SonyListens

  • QuestionCan I use bluetooth device AND tv speakers at the same time? Sony Q&A response is incorrect. They give directions to locations that don’t exist on our Sony Bravia 90J.

    Asked by JayADub.

    • Answer Hi JayADub, We apologize for any inconvenience. If you connect a Bluetooth audio device with this TV, the TV can't output sound from both the TV speakers and the audio device at the same time. For more details, please visit this link: https://www.sony.com/electronics/support/articles/00201347. Our BRAVIA A90J features COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with pure blacks, high peak brightness, and natural colors. Thank you for your inquiry! Vincent

      Answered by SonyListens

  • QuestionDoes it have a setting where you can program it to turn off at a set time.

    Asked by wanttoknow.

    • Answer I believe it does. The talk button allows you to talk to the TV. And it does just about anything you ask it Time weather. Find a show. Record a show. And more

      Answered by Overstreet

  • QuestionI have a 48 inch sound bar, I'm guessing this will not work with this tv sitting between the legs.

    Asked by johnnyboy57.

    • Answer Hi johnnyboy57 Thank you for your inquiry! Our BRAVIA XR-55A90J supports 2-way stand positions. When in soundbar position, the stand width of this TV is approximately 45.28 inch (1,150 mm). Unfortunately, a 48-inch (width) soundbar will not fit under the screen of this TV. You may want to check out our XR-65A90J instead. The stand width of our 65” is approximately 53.74 inch (1,365 mm), perfect for your existing soundbar. Our A90J also supports GOOGLE TV which allows you to see 700,000+ movies and TV episodes, plus live TV, all in one place. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you. Watch content from Netflix, Amazon Prime Video, Disney+, YouTube, the Apple TV app, and many more. Hope this helps! Vincent

      Answered by SonyListens

  • Questioncan this tv be hooked up to direct tv stream via at&t.

    Asked by laura.

    • Answer Hi laura, Thank you for your inquiry! Our BRAVIA A90J is a DIRECTV ready. But if your concern is about the DIRECTV Stream app, unfortunately, currently this TV does not support the DIRECTV app. This TV supports GOOGLE TV, which allows you to see 700,000+ movies and TV episodes, plus live TV, all in one place. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you. Watch content from Netflix, Amazon Prime Video, Disney+, YouTube, the Apple TV app, and many more. Hope this helps! Vincent

      Answered by SonyListens

  • QuestionIs it possible to hang the Tv by wall bracket?

    Asked by Marko.

    • Answer Hi Marko, Good news! You can hang our BRAVIA XR55A90J like a work of art with the optional SU-WL855 ultra-slim wall-mount bracket. You also have an option to choose any VESA-complaint wall-mount bracket with a hole pitch of 11.81 x 11.81 inch (300 x 300 mm). Thank you for your inquiry and I hope this helps! Vincent

      Answered by SonyListens

  • QuestionWhat is the height of the leg? I should ask what is the height between the bottom screen to the floor? I want to make sure my soundbar doesn't block the bottom screen.

    Asked by Anonymous.

    • Answer about 2 inches.

      Answered by Whoman

  • QuestionCan the volume of the bass subwoofers sound be adjusted up or down?

    Asked by Ivan.

    • Answer Yes

      Answered by TopGamingProduct

  • QuestionCan this TV accommodate a Phonak Bluetooth hearing aid and an Apple airpod at the same time (2 different people viewing).

    Asked by Zoe.

    • Answer Hi Zoe, You can only pair one Bluetooth headphone and one other Bluetooth device to the TV at the same time, but not two Bluetooth headphones at the same time. If the hearing aid uses a transmitter and will be connected to the DIGITAL AUDIO OUT, unfortunately, the TV cannot output sound from Bluetooth in-ear headphones and hearing aid at the same time. Thank you for your inquiry! Vincent

      Answered by SonyListens

  • QuestionI have several 3D Blue Ray DVD's. Will this tv allow for 3D

    Asked by Rick.

    • Answer No, it is not setup for viewing 3D movies.

      Answered by Whoman

  • Questionwhere and how do i hook up my headset??

    Asked by stan.

    • Answer Hi stan, Thank you for the inquiry! This TV has headphone output (side). Insert the headphone cable into the headphone output. Use a 3-pole stereo mini plug when connecting your headphones to the TV. You can check more details from this link: https://www.sony.com/electronics/support/articles/00232502 Also, this TV has Bluetooth function. You can pair some wireless headphones, speakers, or soundbars to this TV through a Bluetooth® connection, however, the devices must be compatible. Refer to this link for more details: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a90j/articles/00159290 I hope this helps! Jay

      Answered by SonyListens

  • QuestionHow can I adjust the legs to fit a x shorter surface it does not reach 55 inched

    Asked by Josie.

    • Answer Hello Josie, Thank you so much for your inquiry! The 55" A90J features a 2-way stand positions for a wide mount or tall mount. The tall mount provides room for a soundbar. To adjust the legs of the TV stand of our 55" A90J from standard position (50.47 inch (1,282 mm)) to soundbar position (45.28 inch (1,150 mm)), please refer to the following link: https://www.sony.com/electronics/support/res/manuals/5024/62139047f195ff666b466cf1319dade1/50245411M.pdf (Step.5) To detach the Table-Top Stand from the TV, please visit the link below: https://www.sony.com/electronics/support/res/manuals/5024/db65e7deb459f2b1a68be2aa09d4584c/50245401M.pdf (Pg.10) Should you need more technical assistance, please feel free to email us at [email protected] with the following details so we can best assist you. Name: BestBuy Username: Model Number: Issue: Telephone Number: I hope you find this information to be helpful! Best regards, Romeo Sony Social Support

      Answered by SonyListens

  • Questionis there a web browser?

    Asked by barb.

    • Answer Not sure what you're wanting to do exactly. This TV connects to the internet without any added devices. Plug in, it will walk you through setup to connect to the internet. You then use apps to connect to what you want to watch or have an account to watch TV shows and channels. On my OLD TV I needed a device to connect to the internet to stream shows. I also used an internet app called Amazon Silk so that I could connect to a specific website. However, your remote then has to mimic a mouse to move around the page. I find that to be a bit cumbersome. So for that website, I prefer to go back to my computer to watch their videos. I do watch YouTube videos from my TV. But when they mention links below, I am unable to get to them from my TV. So for that I also go back to my computer. Apps are an application but do not function the same as an https website address. I hope this helps. I do love this TV and am now streaming my TV shows, not using cable or satellite. Again, this TV does not require additional devices in order to connect to the internet, for utilizing apps to stream shows and movies.

      Answered by SandyH

  • QuestionI was planning on wall mounting this beast of a tv. Is it recommended to use the screws that are in the tv for mounting it or should I get different screws with different length?

    Asked by JB.

    • Answer Hello JB, The length of the screws for the wall-mount bracket differs depending on the wall-mount bracket thickness. If you haven't purchased a wall-mount bracket yet, you may consider the compatible Sony SU-WL855 ultra-slim wall-mount bracket. You can also use any VESA complaint wall-mount bracket with a hole pitch of 300 x 300 mm (11 3/4 x 11 3/4 inches). For more details, please visit the links below: - https://www.sony.com/electronics/support/res/manuals/5024/db65e7deb459f2b1a68be2aa09d4584c/50245401M.pdf (pg 9) - https://electronics.sony.com/tv-video/tv/tv-accessories/p/suwl855 For product protection and safety reasons, Sony strongly recommends that installation of your TV on the wall be performed by qualified professionals. I hope this helps! Vincent

      Answered by SonyListens

  • QuestionNeed size of box to determine if my vehicle can handle curbside pickup. Thank you, Evan

    Asked by Evan.

    • Answer Hi Evan, The dimension of the package carton (W x H x D) for our XR55A90J is approximately 56.93 x 33.19 x 7.09 inch (1,446 x 843 x 180 mm). The A90J has our COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with pure blacks, high peak brightness, and natural colors. With the XR TRILUMINOS PRO, you'll be able to watch with billions of accurate colors and see impressive picture quality that is natural and beautiful to the human eye. Thank you for your inquiry! Vincent

      Answered by SonyListens

  • QuestionWhen the stand's legs are raised, what is the height in inches from the bottom of the stand legs to the top of the TV?

    Asked by Annie.

    • Answer Hi Annie, Thank you for the inquiry. The height of the XR55A90J with the table-top stand set for the soundbar position is 30 5/8 inches. I hope this helps! Jay

      Answered by SonyListens

  • QuestionWhat is the width of the panel when mounted?

    Asked by Fred.

    • Answer It's listed in the specs...48"

      Answered by Bill

  • QuestionDoes this TV have Bluetooth capabilities?

    Asked by Al0307.

    • Answer Hi Al0307, thanks for the inquiry. Yes, it does. The A90J supports Bluetooth for connecting headphones, soundbars, or any A2DP capable device. Hope this helps! -Sam

      Answered by SonyListens

  • QuestionMy sound bar is 48 inches wide, will it fit in between the feet of this tv?

    Asked by slip3149.

    • Answer Width measurement between the stands, when installed in ‘Soundbar position, is 45.28”. Also be sure that the height of the soundbar doesn’t block the bottom of the screen or you may need an IR repeater for remote to work.

      Answered by Antenna

  • QuestionWill this Tv work with the RHT G800 stand ? Thanks

    Asked by Alexrx.

    • Answer Hi Alexrx, thank you for your question. In terms of connectivity, this TV and the RHT G800 stand have both HDMI and optical connections. However, the width of A90J with its own stand is 48.15 inches. While the width of RHT G800 is 44 inches. Even the A90J stand is on the "SOUNDBAR POSITION" (45.28 inches), it not going to fit with the RHT G800 stand. Please check the following references: RHT G800 stand: https://www.sony.com/electronics/support/res/manuals/W000/W0009205M.pdf XR55A90J: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a90j/specifications Hope this helps. ~Earl

      Answered by SonyListens