Questions & Answers

Q: QuestionWhat is width of stand on the Sony 55” XBR55X900E.?

Asked 8 years ago by Allie.

• A:Answer Hi Allie, The width of stand for XBR55X900E is approximately 19 3/4 inch (500 mm). Check out the specifications for more details: https://docs.sony.com/release//specs/XBR55X900E_mksp.pdf Regards, Vincent

  Answered 8 years ago by SonyListens

  
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Q: QuestionI thought I saw this Sony 4K 55’ TV (900E) on sale a month ago at Best Buy for 899.00. Is that true?

Asked 8 years ago by Cathie.

• A:Answer It was $999 when we purchased early December.

  Answered 8 years ago by LolliVerified Purchase

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Q: QuestionCan this series act as art work, such as portray a picture or mirror when it is not being used?

Asked 8 years ago by Jeff.

• A:Answer No. There is a TV that is being released by Samsung called The Frame Smart that is designed to look like an art frame and will be perfect for your needs for almost the same price.

  Answered 8 years ago by jeremyfromflorida

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Q: QuestionWhat is the difference in high dynamic range

Asked 8 years ago by Anonymous.

• A:Answer It's a more colorfully pallet. Colors will really pop especially on Blu-ray or 4k content.

  Answered 8 years ago by 0071299Verified Purchase

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Q: QuestionI have motionflow-custom,smoothness-max,clearness-min,CineMotion-High and when I play this video - 24 fps motion test (https://www.youtube.com/watch?v=TVtoxUohG5E) the little circle is shaking. Do I have a defective set or every XE900 has the same issue?

Asked 8 years ago by Needsomehelp.

• A:Answer Hi Needsomehelp, thanks for bringing this to our attention. Please email us at [email protected] with your concern so we can further assist you. Please also include your contact and product information as well. We will do our best to help. Regards, ^Ron

  Answered 8 years ago by SonyListens

  
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Q: QuestionWhat is the difference between the 900 series and the 930 series but more importantly is the 930 worth the extra money?

Asked 8 years ago by tomtoledo.

• A:Answer The 930E is able to get quite a bit brighter (helps with enhancing HDR but not a big deal for most people). The 900E is already plenty good enough for HDR content. More importantly it uses a different processor and will supposedly receive a firmware update to support Dolby Vision in the near future. There isn't much Dolby Vision content out yet and it remains to be seen if it will take off as the mainstream format. All Dolby Vision content will be displayed with regular HDR on non Dolby Vision devices.

  Answered 8 years ago by Jojo

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Q: QuestionWhat is the Refresh rates for sony 55 inch 4k 900 series

Asked 8 years ago by Captn.

• A:Answer 120hz

  Answered 8 years ago by TorreskyeVerified Purchase

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Q: QuestionOur cable provider is upgrading their system with a digital QAM tuner. Does this model have this tuner built in?

Asked 8 years ago by LakeIda06.

• A:Answer Yes, built in coaxial input with tuner

  Answered 8 years ago by ZacTVerified Purchase

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Q: QuestionIf i mount two of these tvs on the same wall next to each other will the remote that comes with the tv control both tvs?

Asked 8 years ago by Adam.

• A:Answer Yes, excellent picture also

  Answered 8 years ago by ZLondonVerified Purchase

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Q: QuestionBluetooth Headphones support? Does this send audio to something like Beats Studio3? I saw conflicting reports. If not, does X900 or any comparable Samsung tv like mu8000 support this?

Asked 8 years ago by grze.

• A:Answer Hi grze, yes, you may connect any Bluetooth headphones that support the A2DP Bluetooth profile to this TV provided that its software is updated. You may refer to this link for information about the added features when you update the TV's software: https://esupport.sony.com/p/support-info.pl?info_id=1726 Additionally, you may refer to this link for steps on how to update its software: https://esupport.sony.com/US/p/swu-download.pl?mdl=XBR55X900E&upd_id=11293&os_group_id=18 Thanks, -Mark

  Answered 8 years ago by SonyListens

  
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Q: QuestionXBR55X900E what does the E stand for the D which one is better

Asked 8 years ago by Anonymous.

• A:Answer Hi, the letter at the end of the model number indicates the year it was released. E series is released this 2017 while the D series is released in 2016. They almost have the same features and specifications. Thanks! ^Ron

  Answered 8 years ago by SonyListens

  
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Q: QuestionIf I run 3.5mm mini jack out from my Sony 900E TV to my older Onkyo stereo receiver do the ends that plug into my receiver have to be a red, yellow and white (separate) rca male cable ends?

Asked 8 years ago by Scootymac.

• A:Answer The TV has an audio output chooser that will allow you to choose internal speakers or external source. I use optical and connect to a soundbar, but sometimes I will use Bluetooth headphones. Everything else is setup as normal, HDMI, no RCA. Hope this is what you are asking.

  Answered 8 years ago by vbhandymanVerified Purchase

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Q: QuestionWHAT ARE THE OVERALL DIMENSIONS OF THE 55" TV?

Asked 8 years ago by IKE.

• A:Answer 27" wide x 47 3/8 long x 2 1/2-3" deep I couldn't get an exact measurement on the depth so I'm kinda guessing the depth, but it's no more then 3"

  Answered 8 years ago by JonathanVerified Purchase

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Q: QuestionHI, I purchased the 55" 900E, any suggestion as to which Sony Soundbar to use with this TV? Thanks

Asked 8 years ago by BRINGBACKPLASMA.

• A:Answer Hi, This TV produces rich quality sound with built in speakers for any regular viewing experience. If you want additional Bass and that "WOW" factor, consider any Dolby Atmos Soundbar with SubWoofer and Rear speakers. I bet, you will never like going to theater again :-)

  I would recommend:

  • 

    Samsung - 5.1.4-Channel Soundbar System with Dolby Atmos and 8" Wireless Subwoofer - Black

    User rating, 4.03 out of 5 stars with 429 reviews.

    (429)
  • 

    Sony - 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos - Black

    User rating, 4.33 out of 5 stars with 954 reviews.

    (954)

  Answered 8 years ago by AshwinVerified Purchase

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Q: QuestionHow long is the cord (leading to the brick and away from it)?

Asked 8 years ago by Junior.

• A:Answer looks like about 4.5 feet.

  Answered 8 years ago by revvVerified Purchase

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Q: QuestionWhere is the Power plug connector port located on the SONY XBR- 43X800E ? 19.5 V ---- 120 W

Asked 2 years ago by Anonymous.

Q: QuestionHi I just recently moved and I think I might have misplaced my power cord. How do you figure out where the plug is? And which power cord goes to the TV?

Asked 3 years ago by Bree.

Q: QuestionDoes this TV have a warranty if so how long is it? Having trouble, purchased in 2018.

Asked 4 years ago by KCmo.

Q: QuestionHow can I watch shows on Apple TV on this set

Asked 4 years ago by Bud.