Questions & Answers
- Model:
- XBR55X950H
- |
- SKU:
- 6401202
Highly rated by customers for: Picture Quality, Color, Ease of use
Page Showing 61-73 of 73 questions
Q: QuestionWhat is the difference between 900 and 950
Asked by Anonymous.
- A:Answer Hi, Thank you so much for your inquiry! Here are the key features of each model: The 55X950H supports Picture Processor X1™️ Ultimate (Sony’s most advanced processor of 2020), X-tended Dynamic Range PRO (for increased contrast accuracy and performance), and X-Wide Angle (which preserves color and contrast off-angle). For the speaker type, it does have Acoustic Multi-Audio, Sound Positioning Tweeters, and X-Balanced Speakers. For stand design, it has the Dual-position Premium Blade Stand. The 55X900H supports 4K HDR Picture Processor X1, X-tended Dynamic Range, NextGen TV, and HDMI 2.1 features like VRR, ALLM,(VRR&ALLM TBD for future update) and 4K120. For the speaker type, it has Acoustic Multi-Audio, Sound Positioning Tweeter, and X-Balanced Speaker. For stand design, it does have Metal Blade Stand. You may visit our support website sony.com to learn more about each model. I hope this helps! Thanks again for considering Sony! Regards, Kris
Answered by SonyListens

Q: QuestionWhat color is the edge of this tv. The one I have is silver not black
Asked by Anonymous.
- A:Answer It is silver around the outside edge. The lower front panel is black and the SONY name is in silver. Answerguy101
Answered by Answerguy101
Q: QuestionDoes 55" Class X950H Series LED 4L UHD TV have VESA outing holes on the back panel?
Asked by Trixie.
- A:Answer I believe it has the 4 mounting holes
Answered by skatch
Q: QuestionAnyone able to use the A/V mini-jack input? I have a Sony-compatible RCA to mini-jack converter cable. The TV doesn't complain about "no input signal" but no audio or video. Need to connect an old VHS player that currently works fine with a Samsung TV
Asked by Zoltan.
- A:Answer Thanks all for the replies. I was able to solve this. Turned out that the RCA/RCA cable that worked fine with a Samsung TV and the same VHS player and cable adapter did not work with this Sony. Replaced the RCA cable with an identical one and things are working :)
Answered by Zoltan
Q: QuestionDoes Apple TV+ come loaded on this tv. As well as amazon prime and Netflix and Hulu?
Asked by Shel.
- A:Answer Yes. I run Amazon Prime video and MusicHD, AppleTV, TV+, YouTube, I don’t have a Hulu account, but the shortcut is in the app menu.
Answered by Jason
Q: QuestionWhat is the estimated lifespan of this TV?
Asked by RAY35745.
- A:Answer It appears as if it lasted about 3 years before the mainboard failed. The board was replaced by the Geek Squad, but it still failed after two weeks. The set was ultimately replaced.
Answered by Hugh
Q: QuestionI wonder does it support for video game as Xbox series x ???
Asked by Jam21.
- A:Answer Hi Jam, thank you for inquiring about the X950H Ultra HD Smart TV. You can connect your game console to the HDMI port of the TV to experience 4K HDR gaming. Regards, Erin
Answered by SonyListens

Q: QuestionIs there a lag when listening to the TV on Bluetooth headphones (does the dialogue fail to sync with people's lips)?
Asked by Bob.
- A:Answer Hi Bob, Thank you for the inquiry! The X950H supports wireless Bluetooth Audio (A2DP) pairing with compatible wireless headphones, speakers, or soundbars. The lag issue is an isolated case of the Bluetooth connection of the headphones to the TV. In this case, you can resolve the issue by following the troubleshooting steps from the link below: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x950h/articles/00175078 I hope this helps! Jay
Answered by SonyListens

Q: QuestionOk Sony you said you " WE WILL WORK ON AN UPDATE TO UPGRADE THE 1080 CHROMECAST TO 4K SOON" YOU NEVER ANSWERED WHY ONLY THE 900H GOT THE 2.1 UPDATE OPPOSED TO ALL models 950H AND UP FOR BETA TESTING FOR U. PLEASE ADD 2.1 HDMI TO THE SONY 950H.
Asked by cjs3120.
- A:Answer Hi cjs3120, The X900H designed to support the features specified in the HDMI 2.1 standard that will compatible with the PlayStation 5 4K/120fps gaming. The X950H will only support eARC(Enhanced Audio Return Channel), a feature specified in the HDMI 2.1. Thanks, Jay
Answered by SonyListens

Q: Question#1 WHY ON EVERY APP ,MEANING NETFLIX , PRIME, PEACOCK ETC AND EVERY HDMI INPUT DO YOU HAVE TO RESET THE COLOR, BACK LIGHTING GAMMA ETC ALL SETTINGS IS THERE A APPLY TO ALL? #2 ON ARC MY SOUND BAR WORKS , TURNS ON W/ TV BUT TO OFF SAYS MUTE NOT OFF WHY?
Asked by cjs3120.
- A:Answer Hi Cjs3120, You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. All settings are applicable to the inputs and streaming services of the TV. However, you can enjoy the best experience of the picture display of the TV by changing the picture modes. Picture mode is an image quality setting that is preset to be suitable for the genre of the program and the type of image. Please check the link below for more details about the picture settings. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x950h/articles/00190409 We're sorry to hear about the sound issue connecting the soundbar to this TV. To get sound from your TV, you will need to connect the audio system with an optical cable or audio cable. You can follow the troubleshooting steps from the link below to isolate the sound issue. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x950h/articles/00020051 If you need our assistance, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the XBR55X950H. We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Jay
Answered by SonyListens

Q: Question1. Why in 2020 with all the new streaming devices (especially the NEW GOOGLE 4K CHROMECAST WITH GOOGLE TV NOT "ANDROID TV" ANYMORE ) DID SONY NOT PUT IN A 4K STREAMING CHROMECAST? 2. We need to REACH SONY AND ASK FOR A SIMPLE UPDATE FOR THE 2.1 HDMI
Asked by cjs3120.
- A:Answer Hi cjs3120, Thank you for the inquiry. Make sure that the Google Chromecast built-in app is updated and enabled to ensure the good quality of the streaming services. We apologize for the inconvenience, the X950H doesn't support features specified in the HDMI 2.1 standard but the X900H will via software update. Thanks, Jay
Answered by SonyListens

Q: QuestionWhat size bolts are required to mount TV to a wall bracket?
Asked by XYZ1.
- A:Answer It comes with necessary bolts.
Answered by momepps
Q: Questionit has hdmi 2.1
Asked by Epicjoy640.
- A:Answer HDMI2 has several features. This TV only has one of these..eARC and only on one port. If you are not a gamer, you may not need HDMI2.
Answered by SteveD
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