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Hi Nick, Thank you for the inquiry. We recommend restarting the TV and pair the Bluetooth device. Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices such as headphones or speakers. Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync] in [Settings] — [Display & Sound] — [Audio output]. To isolate this issue, please follow the troubleshooting steps from the link below: How to power reset, restart, or set the Android TV or Google TV back to original factory settings: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80j/articles/00159487 Can I use Bluetooth headphones, speakers, and soundbars with my Android TV or Google TV?: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80j/articles/00159290 I hope this helps! Jay
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