A:AnswerI’ve never been able to get this tv to work properly with a soundbar or any other home theater set up. The remote works, the tv and the soundbar just don’t stay connected. Best Buy came out to set it up, and it just doesn’t work well. Not even with a Sony home theater set up.
A:AnswerHi Sowmi, thank you so much for your inquiry. The X900H US and CA model has a power requirement of 120 V AC, 60 Hz. With the use of a power converter, yes, you can use it outside the US with a 220 V. I hope this helps! Thanks! - Romeo
A:AnswerHi Lisa, thank you for reaching out to us with your concern.
We regret to hear you are encountering an issue with our X900H. If you haven't yet, please try following the steps provided on this link as it helps you solve your random turning ON issue:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00032613
We also recommend updating the software of your TV to the latest version (v6.1020) as it includes key features, applications, bug fixes, and feature improvements. For more information, please refer to the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/downloads
If this does not help, please email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
A:AnswerHi there, thank you so much for your question. We are sorry, but the 75" X900H will not work with 400mm x 400mm as it has a screw hole pattern (W x H) of 11 7/8" x 11 7/8" (300 mm x 300 mm). You might consider getting our 85" X900H instead, which features a Vesa Hole Pitch (W x H) of 15 3/4 x 15 3/4" (400 x 400 mm). I hope this helps! Thanks! - Romeo
A:AnswerHi Stewsonic, thank you so much for your question. To control your Direct TV Set Top Box using your Sony TV remote, please refer to the steps provided on the following links:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00250471
https://helpguide.sony.net/tv/husltn2/v1/en-003/04-08-03.html
In case you encountered an issue, please follow the troubleshooting steps that we have on this link:
https://helpguide.sony.net/tv/husltn2/v1/en-003/08-09_08.html
Should you need more assistance or information, please email us at [email protected] with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We are looking forward to your message!
Sincerely,
Romeo
Sony Social Support
A:AnswerHi ExpatTD, thank you so much for your inquiry. The X900H US model has a power requirement of 120V AC, 60 Hz. With the use of a power converter 110V - 240V AC, 50 Hz could be used. I hope this helps! - Romeo
A:AnswerHi Sam, thanks for your question! The wall mount hole pattern of our 75" X900H conforms to the VESA Mount Standard and has a screw hole pattern (W x H) of 11 7/8" x 11 7/8" (300 mm x 300 mm). I hope this helps! Thanks! - Romeo
A:AnswerHi Vera, thank you for reaching out with your concern, and we apologize for the inconvenience. The X900H has always had a native refresh rate of 120Hz with X-Motion Clarity for the best motion experience. - Romeo
A:AnswerHi Shayne, thank you so much for your inquiry! Absolutely, yes! The X900H features Apple AirPlay which allows you to display (cast) your favorite websites and app screens on your iPhone/iPad directly to the TV. I hope this helps! Thanks! - Romeo
A:AnswerHi MichaelZ, thank you so much for your inquiry. We are sorry, but the legs of the TV stand are not adjustable/rotatable. The stand legs of our XBR75X900H only support standard position which has a width of Approx. 52 1/8 inch (1,321 mm) and 16 1/4 (410 mm) wide. Thanks! - Romeo
A:AnswerHi there, thank you so much for your inquiry! The X900H US and CA model has a power requirement of 120 V AC, 60 Hz. With the use of a power converter, 220 V could be used. I hope this helps! Thanks! - Romeo
A:AnswerHi Evette, thank you so much for your inquiry. Yes! You can use this TV in your country. However, you will need to use a power converter as the X900H US and CA model has a power requirement of 120 V AC, 60 Hz. I hope this helps! - Romeo
A:AnswerHi AngelRG, thank you so much for your interest in our X900H Full Array LED 4K Ultra HD Android TV! Unfortunately, no. The XBR75X900H has a stand width of Approx. 52 1/8 inch (1,321 mm) and 16 1/4 (410 mm) deep. I hope this helps! Thanks. - Romeo
