“closed caption won't turn off Bought this remote yesterday at your bbrooklyn store (bay parkway). It worked fine until I inadvertently activated the close caption. Tried many times to inactivate it (closed caption off) but nothing happened.”
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I don't know if you have the original remote or the brand of TV you have. If you don't have the original, you can try by pressing the TV button, on the second row, then press the Options button to bring up the menu on the TV. Hope this works for you.
Sorry, there was a problem. Please try again later.If the universal remote control is programmed with your TV and Cable box/Satellite receiver (if any) you have to make sure that the remote control is set to the right function. It would depend as well if the closed caption is enabled to the TV or Cable box/Satellite receiver. You may also try resetting the remote control. Follow the steps below. 1. Uninstall the batteries 2. Press all the buttons on the remote twice. 3. Install the batteries. 4. Program the remote to your devices using the manufacturer's code list. refer to this link : http://esupport.sony.com/US/perl/model-remote.pl?mdl=RMVLZ620 5. Set the remote to the correct function and try to disable the closed captions.
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