Questions & Answers

Q: QuestionDoes this Sony TV have built-in speakers?

• A:Answer Yes, this Sony TV has built-in downward-firing speakers.

Q: QuestionWhich voice assistant is built-in to this TV?

• A:Answer This TV has Google Assistant built-in.

Q: QuestionI’m considering buying a new Sony because the ones that I have had previously were amazing. I was wondering how much data does Google TV platform collect OR can I use this monitor without connecting to the internet to avoid invasive practices. Thx!

Asked 2 weeks ago by JayBee.

Q: QuestionDoes this model have an IR (infrared sensor) or 3.5mm control port?

Asked 2 months ago by GJ.

• A:Answer Thank you for contacting Sony. That's a great question! The BRAVIA 5 does include an infrared (IR) sensor that works seamlessly with your remote control for standard functions like power, volume, and channel control. Regarding control ports, this model does not feature a standard 3.5 mm control port. Instead, for professional custom integration and home automation control, this model is equipped with a dedicated RS-232C port. This port allows for deep, reliable control of the unit by third-party systems. You can verify the connectivity and port details in the official specifications document linked below: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-98xr50/specifications We appreciate your interest in Sony products, if you need further assistance, don't hesitate and reach us for support! You can find contact options on the link below: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

  Answered 2 months ago by SonyListens

  
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Q: QuestionHow many dimming zones does it have?

Asked 2 months ago by Nevek.

Q: Questionare the attachment holes centered on both width and height? In other words, should the bracket that attaches to the television be centered in the space?

Asked 2 months ago by Phil.

• A:Answer Hi Phil, Thanks for this excellent question to ensure you get the perfect, secure installation. The mounting holes on the BRAVIA 5 are indeed centered. For the most accurate and reliable information, we recommend referring to the official specifications for your TV model. The exact measurements are typically provided in the product's manual or on its support page: https://www.sony.com/electronics/support/product/k-98xr50/manuals Thanks for your interest in our Sony televisions! Sincerely, Jenn | Sony North America.

  Answered 2 months ago by SonyListens

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Q: QuestionI would like to place a soundbar or center channel speaker below the TV. Using the legs provided, what is the measurement of the space below the TV? Is there just one setting or can the TV be raised?

Asked 2 months ago by SoundGuy.

Q: QuestionI am a handicapped (quadriplegic man) and I cannot use my fingers can I turn this television on and off and navigate channels/sound by voice without touching anything? Also can I use one of the HDMI inputs for my computer?

Asked 3 months ago by Andrew.

• A:Answer Hi Andrew, This is an excellent and important question. Thank you for reaching out. We are committed to making our products accessible to everyone. The BRAVIA 5 Mini LED TV has several features that can help with your specific needs. The TV comes with hands-free voice control enabled by Google Assistant. You can use commands like "Hey Google, turn on the TV," "Hey Google, volume up," or "Hey Google, change to CNN" to control the power, volume, and channels without touching the remote. You can also navigate the smart TV interface and launch apps using voice commands. Regarding your computer, yes, you can absolutely use one of the HDMI inputs for it. The BRAVIA 5 is equipped with multiple HDMI ports that you can connect to your computer, allowing you to use the TV as a large monitor. If you have any trouble with the setup or have more questions, our dedicated support team is available to provide more detailed assistance. You can find more information and contact our team here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Thanks for choosing Sony. Best regards, Eliab

  Answered 3 months ago by SonyListens

  
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Q: QuestionHow far from the bottom Vesa screw holes is the bottom of the TV?

Asked 3 months ago by Guy.

• A:Answer Hi Guy, thanks for contacting Sony. The distance from the bottom VESA screw holes to the base of the TV measures 427.2 mm. For more detailed information, please refer to the link below: https://www.sony.com/electronics/support/res/manuals/5065/dbfc1dab0170ef670888928ccc1c7127/50658301M.pdf We hope you find this information helpful! Thank you. Best regards, Gus, Sony North America Customer Support

  Answered 3 months ago by SonyListens

  
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Q: QuestionHello, I have a client that is thinking about putting this TV outside. It'll be covered from any rain, but the client is concerned about the heat here in TX. Can you tell me what's the heat rating on this TV please?

Asked 4 months ago by Outdoor.

• A:Answer Hello Outdoor, You're asking a good question about TV performance in specific environments! Most LCD and LED TVs, including Sony BRAVIA models, are manufactured to function safely within a temperature range of approximately 32°F to 104°F (0°C to 40°C). While the weather may adapts to these temperatures, we continue to recommend it for indoor use, as it was originally designed for home environments to prevent any damage caused by the open-air unpredictable conditions. Hope we've answer your question effectively. Thanks for choosing Sony! Sincerely, Jenn.

  Answered 4 months ago by SonyListens

  
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Q: Questioncan you eliminate the black bars? or at least change them so they take up less space on the screen

Asked 5 months ago by LG98qnedtv.

• A:Answer Hi molly, On the BRAVIA 5, go to Settings > Display & Sound > Screen > Wide Mode. You can use "Wide Zoom" to fill more screen (but it crops the image) or "Full" (which stretches it). "Normal" preserves the original content. Thanks for considering Sony Products. -Eliab

  Answered 5 months ago by SonyListens

  
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Q: QuestionHow long will I have to wait until Sony prices it somewhat reasonable? Really should be at current 98" with an occasional sale or just given the 90x a slight update and priced that at 4k or below.

Asked 6 months ago by Jrodtttt.

• A:Answer Great question.. I wonder the same. Sony makes a great TV but is it 4X the price of other competitors?!?! maybe 2X but hoping they come down as I have an all Sony Surround sound and would like to keep a Sony TV

  Answered 4 months ago by Anonymous

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Q: QuestionI would like to ask if you can mount the TV on the wall

Asked 7 months ago by Francois.

• A:Answer Hello Francois, Thank you for your inquiry! We're pleased to inform you that the BRAVIA 5 98" features a 600 x 400mm VESA pattern, allowing you to wall mount the TV with ease. We recommend the wall bracket SU-WL460 for optimal support. If you choose to use a different wall bracket, please ensure it can accommodate three times the TV's weight, which is 69.0 kg (152.1 lb). For additional information, please visit: https://www.sony.com/electronics/support/articles/00352793 Thank you for considering Sony! Best regards, Gus

  Answered 6 months ago by SonyListens

  
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Q: Questionhello I want to know the release date of this tv in 98 inch and be available to buy it in your website. Thanks

Asked 7 months ago by FGM.