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Questions & Answers

$169.99
Page Showing 1-20 of 27 questions
  • QuestionIs this neckband speaker water resistant?

    • Answer No, this neckband speaker is not waterproof.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan this speaker be used wirelessly?

    • Answer Yes, this speaker can be used wirelessly.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this neckband speaker have a built-in microphone?

    • Answer Yes, this neckband speaker has a built-in microphone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs there a mute button on this speaker?

    • Answer Yes, there is an integrated mute button on this speaker.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this speaker have a headphone jack?

    • Answer No, this speaker does not have a headphone jack.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this speaker support fast charging?

    • Answer Yes, this speaker supports fast charging.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the battery life of this speaker?

    • Answer The battery life of this speaker is up to 20 hours.
    This question and answer was generated by AI based on customer and product data.
  • Questioncan you get sound from sony XR75X90J and the neckband at the same time?

    Asked by Jack3747.

    • Answer Hello Jack3747, Thank you so much for your inquiry. Unfortunately, no. The SRS-NB10 is a Bluetooth only Wireless Neckband Speaker. Please refer to the below for information on how you can listen to the TV speakers and headphones or headphones and soundbar at the same time: 1. To output sound from both the TV speakers and headphones: Connect your headphones to the DIGITAL AUDIO OUT port of the TV. Note: If you connect the device to the TV headphone jack, the HDMI ports, or through Bluetooth, the TV can't output sound from both the TV speakers and the audio device at the same time. 2. To output sound from both the headphones and a Soundbar: Connect your headphones to the TV headphone jack and your soundbar to the DIGITAL AUDIO OUT port. Note: As part of the normal operation, if you connect the soundbar to the HDMI ports or through Bluetooth, the TV can't output sound from both the headphones and the soundbar at the same time. Reference: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90j/articles/00201347?model=XR-75X90J&category=televisions-projectors-lcd-tvs-android- Additional information: If you're looking for a Wireless Neckband Speaker that support DIGITAL OPTICAL OUT, then we can recommend SRS-NS7 as a compatible option. I hope you find this information to be helpful! - Romeo

      Answered by SonyListens

  • QuestionWhen mounted on the neck where do the speakers actually rest? How close to the ears are they? Is it comfortable to go to sleep at night while wearing them?

    Asked by jollyjean.

    • Answer The speaker rests on the collar bone. A few inches from the ears. Very comfortable, forget they’re on.

      Answered by Anonymous

  • QuestionIs this device compatible with Apple phones, because I tried to have it connected to the bluetooth on a apple phone it wouldn't take.

    Asked by Cal.

    • Answer It should work. If you are not able to figure it out, try to press the power button for 30 seconds and see if that will reset the Bluetooth pairing for you.

      Answered by SunnySkies

  • QuestionDoes the charger come with the neckband headphones SRSNB10W?

    Asked by Gerry.

    • Answer Hi Gerry, thanks for your interest in the Sony SRSNB10/W! The unit comes with a USB Type-C charging cable. However it does not include the USB AC adaptor, but you can use a commercially-available USB AC adaptor capable of feeding in DC 5 V 0.5 A (500 mA). We hope this answers your question and thanks for considering Sony! Best regards, -Dominick

      Answered by SonyListens

  • QuestionCan I buy the rubber part for left side? Mine fell out and cannot find it.

    Asked by Ted.

    • Answer Hi Ted, It is unfortunate to hear what happened. We'd love to know more about the issue you are having. Please email us at [email protected] with the following details so we can best assist you. Name: BestBuy Username: Model Number: Issue/Picture of the issue: Telephone Number: We are looking forward to your message, and thank you for choosing Sony! Best regards, Romeo Sony Social Support

      Answered by SonyListens

  • QuestionWill this work with my sony mp3 player?

    Asked by ruth.

    • Answer Hi ruth, we appreciate your interest in our product. This SRSNB10 neckband requires Bluetooth connection (A2DP) to work with devices. If your Sony MP3 player supports Bluetooth connectivity, you should be able to pair the two devices. Please check the specifications of your MP3 player to confirm if it supports Bluetooth (A2DP). Hope this helps. The Sony SRSNB10 Wireless Neckband Speaker is a versatile and innovative audio device designed for both comfort and high-quality sound. ~Earl

      Answered by SonyListens

  • QuestionDoes anyone know how many speakers are in each side of the neck speaker and how big are they I’m guessing the speakers are only the size of a five cent please let me know I if you can answer this thank you

    Asked by Sienna.

    • Answer Hi Sienna, Thanks for the question. The SRSNB10 has two up firing speakers and passive radiator for Base response. Unfortunately we do not have the measurement of the speakers. The NB10 Wireless Neckband Speaker is great for more than just working from home - this neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience! -Craig

      Answered by SonyListens

  • QuestionIs this compatible with Ps4

    Asked by Ajax.

    • Answer Hi Ajax, Thank you so much for your inquiry. You can connect our SRS-NB10 Wireless Neckband Speaker to your television via Bluetooth (the TV must support Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless speakers and headphones connection) so you can get the audio from the PlayStation 4. We still recommend using headphones that are designed for consoles. Additional information: The NB10 Wireless Neckband Speaker is great for more than just working from home - this neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. I hope this helps and thanks again for considering Sony! -Craig

      Answered by SonyListens

  • QuestionWhat is the max range for the headset

    Asked by Anonymous.

    • Answer Hello, thanks for your question. If you are referring to the Bluetooth range of this unit, it operates within a range of about 30 m (about 98 ft). Hope this helps. The NB10 Wireless Neckband Speaker is great for more than just working from home - this neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. ~Earl

      Answered by SonyListens

  • QuestionCan I connect it it to my JBL flip 6 speaker via Bluetooth?

    Asked by io.

    • Answer Huh? It’s just a speaker like your JBL. You can either connect to it or your flip not both.

      Answered by Anonymous

  • Questionwhen you are talking on the phone will everyone near you hear the conversation

    Asked by Anonymous.

    • Answer Yes.

      Answered by SunnySkies

  • QuestionDoes this support the use of voice commands to make a call, answer or reject a call, hang up, etc.?

    Asked by Brian.

    • Answer Hi Brian, Thank you for your question. The SRS-NB10 Wireless Neckband Speaker doesn’t support google voice so device will not let you make voice command calls. The SRS-NB10 will let you make phone calls, answer and hang up calls over Bluetooth when paired to a phone or computer. Additional information: The NB10 Wireless Neckband Speaker is great for more than just working from home - this neckband speaker delivers clear, personal sound through Bluetooth connectivity on your TV or smartphone, so you can watch movies, listen to music, and play your favorite games, all with the same personalized audio experience. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • QuestionWill this pair with the PS5?

    Asked by AppleJax.

    • Answer not that I am aware of

      Answered by Rayg5102