Questions & Answers

Q: QuestionDoes this camera take film?

Asked 5 years ago by ValB.

• A:Answer Hi ValB, this camera can record videos and uses only digital memory cards to store both photos and videos.

  Answered 5 years ago by SonyListens

  
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Q: QuestionCan you connect directly to printer

Asked 5 years ago by Wendi.

• A:Answer Hi Wendi, there are many ways to print the images please take a look at the link for more info : https://helpguide.sony.net/gbmig/45333561/v1/en/contents/TP0000243659.html?search=print

  Answered 5 years ago by SonyListens

  
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Q: QuestionCan images be downloaded from camera to computer? Without use of ICloud services? Please provide camera suggestions that I can download images to CPU like the good old days.

Asked 6 years ago by Bob.

• A:Answer Yes, the images can be downloaded with the special USB cable included with the camera. It works on both Mac an PC. On Mac, you can use Photos or Image Capture apps to download the images. On PC, it can be done from the drive letter directly to the folder you want. Or with a photo app.

  Answered 6 years ago by MacBookProUserVerified Purchase

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Q: QuestionWhat kind of usb cable does this use?

Asked 6 years ago by Sophia.

• A:Answer Hi Sophia, the DSC-W800 uses USB to Mini USB cable.

  Answered 6 years ago by SonyListens

  
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Q: QuestionHow do you transfer photos to a computer? Do you need to download a Sony Cloud program?

Asked 7 years ago by KarenC.

• A:Answer No. You can use almost any popular photo applications.

  Answered 7 years ago by SonyListens

  
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Q: QuestionThe sound is barely audible when I play back video on the camera. Adjusting the volume level has no effect. Whatever # I pick, the volume is the same; very low. Could it be a defective speaker in the camera? It's still under warranty. Many thanks!

Asked 7 years ago by MD.

• A:Answer Hi MD, Please remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power. Test the camera and make sure your finger is not blocking the microphone. Initialize the unit is still unresolved: https://helpguide.sony.net/gbmig/45333561/v1/en/contents/TP0000234048.html If none of them work, visit this page: https://us.esupport.sony.com/support/s/service?language=en_US. Regards, Vincent Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: QuestionCan you download photos taken on this camera onto a phone? If so how?

Asked 7 years ago by Krista.

• A:Answer Hi Krista, This camera does not have any wireless network capability. To transfer pictures from the camera to a phone, you have to use a computer. Connect the camera to a computer then transfer the pictures. Once done connect your phone to the computer then transfer the pictures from the computer to your phone: http://docs.esupport.sony.com/dvimag/2014/DSC-W800_guide/en/contents/TP0000234057.html Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: QuestionCan u keep more than one video in it or do u have to edit, then post? Because I’m trying to become a vlogger for YouTube but I’m going to be on vacation without computer.

Asked 7 years ago by Dayanara2131.

• A:Answer Hi Dayanara2131, It is all up to you if you want to keep the videos or edit and post it one at a time. If you're going to a vacation, you may want to use a bigger memory card or use multiple memory cards: http://docs.esupport.sony.com/dvimag/2014/DSC-W800_guide/en/contents/TP0000234065.html Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: Questiondoes this camera take black and white pictures or sepia, etc.?

Asked 8 years ago by jcsf.

• A:Answer Hi jcsf, No option to capture images in black and white or sepia. However, you can shoot an image that makes a strong impression by leaving a specified color on portions of a monochrome image. Here is the link to its online manual for your reference: https://docs.sony.com/release//DSC-W800_Cyber-shot_Camera_HelpGuide_EN.pdf -Jerome

  Answered 8 years ago by SonyListens

  
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Q: QuestionWill this camera work with windows 10

Asked 8 years ago by Carebear.

• A:Answer Hi Carebear, yes, this camera works with Windows 10. You may check this link for additional information on this camera: https://docs.sony.com/release//specs/DSCW800_mksp.pdf Thanks, -Mark

  Answered 8 years ago by SonyListens

  
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Q: Questioncan this be mounted on a tripod?

Asked 9 years ago by Adam.

• A:Answer Hi Adam! Yes. This camera has a tripod receptacle at the bottom. -Anthony

  Answered 9 years ago by SonyListens

  
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Q: QuestionCan it be tripod mounted?

Asked 9 years ago by Anonymous.

• A:Answer Hi! This camera does have a tripod receptacle on its base. Need more details? Check out this page: http://docs.esupport.sony.com/dvimag/2014/DSC-W800_guide/en/contents/TP0000233960.html?. -Vincent

  Answered 9 years ago by SonyListens

  
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Q: QuestionHow do I transfer a new picture to my computer, that will later be uploaded to eBay?

Asked 9 years ago by Stu1.

• A:Answer its not bluetooth so you have to either remove the SD card (if your computer takes them) or easier yet used the enclosed USB cable I bought a 5 foot extra cable.

  Answered 8 years ago by kevinWIVerified Purchase

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Q: QuestionHow long does the battery last on a full charge?

Asked 10 years ago by Dottie.

• A:Answer Hi Dottie, depending on the frequency of operation of the camera functions, turning power on and off and toggling the Menus, the battery can last up to 1 1/2-2 hours on a single charge. Thanks_Mitch

  Answered 10 years ago by SonyListens

  
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Q: QuestionWhen will this be back on stock!? I’m on the wait list but I was wondering when it is estimated to restock?

Asked 3 years ago by Restock.

Q: Questionthis camera is "sold out". Will it actually be back in stock soon?

Asked 3 years ago by Anonymous.

Q: QuestionDoes the camera come with a memory card cause I don't want to buy another thing for a camera

Asked 3 years ago by Moon.

• A:Answer Hi Moon, Sony's commitment to customer satisfaction is our top priority. The camera does not come with a memory card. Thank you so much for your question. And thank you for choosing Sony. - Pakorn (Sony Social Support)

  Answered 3 years ago by SonyListens

  
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Q: Questionhello! i just received this camera and i love it however mine only will turn on when its charging or plugged into my laptop. i dont think this is correct so please help:( i cant seem to find anything on the internet to help me. thank you !

Asked 3 years ago by diana.

• A:Answer Hi diana, Sony's commitment to customer satisfaction is our top priority. Please follow the link below to contact our DI product support for assistance. Thank you so much for your question. And thank you for choosing Sony. - Pakorn (Sony Social Support) https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=di

  Answered 3 years ago by SonyListens

  
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Q: QuestionDoes this camera use a SanDisk SDHC card? If so, what GBs?

Asked 3 years ago by Anonymous.

• A:Answer Hi, Sony's commitment to customer satisfaction is our top priority. SDHC memory card/SDXC memory card can both be used on this camera. The maximum size for SDHC is 32GB. The maximum size for SDXC is 2TB. Thank you so much for your question. And thank you for choosing Sony. - Pakorn (Sony Social Support)

  Answered 3 years ago by SonyListens

  
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