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  • Front. Sony - Earbud Style OTC Rechargeable Hearing Aids, Self-Fitting CRE-E10 - Black.
  • Angle. Sony - Earbud Style OTC Rechargeable Hearing Aids, Self-Fitting CRE-E10 - Black.
  • Left. Sony - Earbud Style OTC Rechargeable Hearing Aids, Self-Fitting CRE-E10 - Black.
  • Alt View 11. Sony - Earbud Style OTC Rechargeable Hearing Aids, Self-Fitting CRE-E10 - Black.
  • Alt View 12. Sony - Earbud Style OTC Rechargeable Hearing Aids, Self-Fitting CRE-E10 - Black.
  • The image shows a penny next to a hearing aid, with a ruler indicating the size of the penny and the hearing aid. The penny is 19.5mm in size, and the hearing aid is 19.9mm in size. The weight of the CRE-E10 hearing aid is 2.12 oz, and the weight of the charger with two hearing aids is 0.11 oz.
  • HearAdvisor Expert Choice 2023
  • HearAdvisor Expert Choice 2023
  • Sony Self-fitting C Hearing Aids CRE-E10 CRE-C10 Model Style Earbuds design for everyday wear Fits discreetly inside the ear canal Battery Type 1 Rechargeable, up to 26 hours of continuous use Traditional size 10 batteries, up to 70 hours of continuous use Customizable with the Sony | Hearing control app Yes Yes Prescription-grade sound quality Yes Yes Bluetooth compatible (iOS only) Yes Yes 1. Actual performance varies based on settings, environmental conditions, and usage. Batteries are consumable products and their capacity degrades over time as they age. Sony does not guarantee the lifespan of the battery. 2. Sony Hearing control app Use app on smartphone to personalize settings. Download app at Google Play and the App Store. Network services, content, operating system and software subject to terms and conditions and may be changed, interrupted or discontinued at any time and may require registration. 3. Interoperability and compatibility
  • Customize Your Hearing with Sony's Hearing Control App: * Personalize settings with the app on your smartphone * Download the app from Google Play or the App Store * Network services, content, operating system, and software are subject to terms and conditions and may be changed, interrupted, or discontinued at any time and may require registration.
  • Bluetooth Compatible (iOS Only) Stream Your Favorite Music Interoperability and compatibility among Bluetooth devices may vary.
  • Long-lasting rechargeable battery: Up to 26 hours of continuous use. Actual performance varies based on settings, environmental conditions, and usage. Batteries are consumable products, and their capacity degrades over time as they age. Sony does not guarantee the life span of the battery.
  • DAILY COMFORT Designed with a familiar earbud style.
  • What's in the box: Wireless Charging Case with hearing aids, Click sleeves in 4 sizes, Care tools.
  • The text on the image reads: "2024-25 Reviews 300 & World Report U.S. News Best Hearing Aids Sony CRE-E10."
  • CRE-E10 Monica Sigmon Testimonial Video video 1 minutes 00 seconds
  • Self-Fitting Hearing Aids Testimonial Video video 1 minutes 21 seconds
  • Sony over-the-counter hearing aids: Now FSA/HSA eligible! video 0 minutes 40 seconds

Sony - Earbud Style OTC Rechargeable Hearing Aids, Self-Fitting CRE-E10 - Black

Model:
CRE-E10
SKU:
6538751
Your price for this item is $649.99
The comparable value price is $899.99
Page Showing 21-40 of 64 questions
Ask a Question

  • Questionany future plan for a device to stream music from android?

    Asked by jayjay69.

    • Answer Hi jayjay69, While Sony CRE-E10 OTC hearing aids can be set-up on and used with Android, they cannot stream to Android. We appreciate the feedback of our customers and will pass your request for Android Bluetooth streaming to our developers. Hope this helps. Erin

      Answered by SonyListens

  • QuestionDo these come with 30 day trial?

    Asked by Anonymous.

    • Answer If you buy direct from Sony you get 30 days, if from best buy as a standard shopper you get 15 days.

      Answered by Anonymous

  • QuestionWhat is the warranty on these hearing aids and also if I don’t like them how much time do I have to get a refund? And is the refund 100% Thank You

    Asked by Anonymous.

    • Answer Best buy will give you 15 days unless you upgrade your membership for $50, where upon you will get 60 days. Buy direct from sony for same price and get 30-days.

      Answered by Anonymous

  • QuestionDo these Hearing Aids come with Bluetooth?

    Asked by Anonymous.

    • Answer Hi there, Great Question! The Sony CRE-E10 OTC hearing aids can be set-up using the Sony Hearing Control app on iOS or Android. However, they can only stream to iOS devices. I hope this helps! - Romeo

      Answered by SonyListens

  • QuestionCan they be stream through iPhone 15 Pro to make and receive music and phone calls

    Asked by veryvincie.

    • Answer Hi veryvincie, Great question! The CRE-E10 streams calls and media to iOS devices running on iOS 13 and higher. Calling is not hands free, as the hearing aids do not have two-way microphones. You'll still need to initiate the call from your phone and talk into you phone for the other person to hear you. Hope this helps. Best regards, Romeo

      Answered by SonyListens

  • QuestionCould I buy only the left?

    Asked by Boyyette.

    • Answer No, must be purchased in pairs

      Answered by Anonymous

  • QuestionCan disposable batteries be used for these hearing aids

    Asked by earlthepearl.

    • Answer Hi earlthepearl! Thank you for your great question. Sony CRE-E10 OTC hearing aids are rechargeable devices using a lithium-ion battery. Disposable hearing aid batteries cannot be used in this model. Our Sony CRE-C10 OTC hearing aids utilize a size 10 hearing aid battery. These are a great option if you are wanting Hearing Aids that use replaceable batteries! Regards, Erin

      Answered by SonyListens

  • QuestionIs professional help available during the initial setup of the aids?

    Asked by Kevin.

    • Answer Hi Kevin! Thanks for your great question! Yes, we have a friendly and knowledgeable Sony OTC hearing aid support team available to help you during the setup process (and beyond!). Please find contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=otcha Regards, Erin

      Answered by SonyListens

  • QuestionAre these set up to cancel loud burst sound like gun shots ect

    Asked by Biggen.

    • Answer Hi Biggen, Thank you for your question. No, the Sony OTC hearing aids are not hearing protection devices. We recommend removing the Sony OTC hearing aids and using appropriate hearing protection devices when exposed to loud sounds like gun shots. Regards, Erin

      Answered by SonyListens

  • QuestionHello, Do you think the OTC market will ever be allowed to sell hearing aids for people for severe hearing loss and tinnitus? The option available to my father via the VA are inadequate and unreliable.

    Asked by HearingHelp.

    • Answer Thank you for the great question, HearingHelp! OTC hearing aids are regulated by the FDA, which set limits on the volume output for consumer safety. Currently they are only for adults with perceived mild to moderate hearing loss. I'm sorry to hear that your father is struggling. It would might be best to talk to a hearing care professional at the VA or in the private sector to determine what options might best meet his needs. I wish him the best on his hearing healthcare journey! Regards, Erin

      Answered by SonyListens

  • QuestionDoes the case take 220V power source for charging the hearing aid?

    Asked by Nick.

    • Answer Hi Nick! Thank you for your question. The CRE-E10s can be charged using a standard USB C charging cable. Please note that the Sony OTC hearing aids are only sold in the United States at this time, and the the Sony | Hearing Control app is also only available to for download and use in the United States. The app is needed for setup and customization of Sony OTC hearing aids, they cannot be set-up on a computer. Regards, Erin

      Answered by SonyListens

  • QuestionAre the hearing aids returnable?

    Asked by Gaddy.

    • Answer Hi Gaddy! Thank you for your great question! Hearing aids purchased from Best Buy have a 60-day return policy for all customers. Regards, Erin

      Answered by SonyListens

  • QuestionI have an iPhone 11. Will this Sony hearing aid work with this phone?

    Asked by Dr1492hm.

    • Answer Hi Dr1492hm! Sony CRE-E10 OTC hearing aids are compatible with iPhones running iOS 10 or newer. E10 hearing aids also offer streaming compatibility with iOS devices. Regards, Erin

      Answered by SonyListens

  • QuestionWill the app work with out internet after its downloaded?

    Asked by Anonymous.

    • Answer Thank you for your great question! A stable internet connection is needed while setting up Sony OTC hearing aids using the Sony | Hearing Control app. After setup, internet is needed for fine tuning adjustments made within the Sony | Hearing Control app. Volume control and sound balance changes can be made without internet connection. Regards, Erin

      Answered by SonyListens

  • QuestionWhat is the return policy on this item?

    Asked by MK.

    • Answer Hi MK! Thank you for your great question! Hearing aids purchased from Best Buy have a 60-day return policy for all customers. Regards, Erin

      Answered by SonyListens

  • Questioncan they be used to receive phone calls both hearing and talking the calls

    Asked by Len.

    • Answer Hi, Len! Thanks for your great question! Sony CRE-E10 OTC hearing aids have the ability to stream phone calls to iPhones with operating system iOS 13 and higher. The phone calls stream into the Sony hearing aids, but you will still need to talk into the phone's microphone for the other person to hear you, as the Sony CRE-E10 OTC hearing aids do not offer hands-free calling at this time. Regards, Erin

      Answered by SonyListens

  • QuestionWill these help my tinnitus at all?

    Asked by Southernborn.

    • Answer I have them and I have moderate tinnitus, they don’t get ride of the buzzing but definitely help with hearing people talk at least for me.

      Answered by Davburd

  • QuestionDo they make a Android capable version? If.they do i would.buy in a heartbeat

    Asked by Defibzap.

    • Answer The application software works very well on my Samsung Note 10+

      Answered by tallywhagger

  • Questiondevice has tinnitus program

    Asked by revaz.

    • Answer Hi revaz, great question! The Sony OTC hearing aids are not specifically designed to address tinnitus concerns and you may benefit from seeing a hearing care professional about tinnitus treatment options. - Romeo

      Answered by SonyListens

  • QuestionWill these work with a Smart TV

    Asked by Woody.

    • Answer Hi Woody! Sony CRE-E10 OTC hearing aids do not support streaming to smart TVs. - Romeo

      Answered by SonyListens

Page 2, Showing 21-40 of 64 questions

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