Questions & Answers

Name: Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
Brand: Sony
SKU: 6467455
Price: 215.99 USD
Rating: 4.5 (889 reviews)

Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black

Model:: HTA5000; |
SKU:: 6467455

User rating, 4.5 out of 5 stars with 889 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 21-40 of 72 questions

Ask a Question

QuestionIm using Youtube TV and when i first power on my Sony TV and Soundbar sound is rich and full as it should be. When i change to another channel the sound gets very low and not rich and full at all. I have to power off and back on to get the full sound.
Asked 1 year ago by Cheese.
- Answer Hi Cheese, Thank you for the inquiry! We do apologize for the inconvenience. We recommend updating the software of your AV receiver. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343 For us to better assist you, please email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: -David
  Answered 1 year ago by SonyListens
  Answer this question
QuestionHow can I play games and listen to Bluetooth music as the same time. The tv just displays the song being played
Asked 1 year ago by Pigsey.
- Answer Hi Pigsey, Thank you for the inquiry! Unfortunately, you can only play one audio source at a time. The HT-A5000 envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, built-in subwoofers, and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K video passthrough. And with rear speakers it supports 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. -David
  Answered 1 year ago by SonyListens
  Answer this question
QuestionCan ht-a5000 passthrough 4k video. Thanks
Asked 1 year ago by Sonyuser.
- Answer Sounds great
  Answered 1 year ago by Anonymous
  Answer this question
QuestionI have a 75 inch Samsung TV that does not have a S Center speaker it has a HDMI ark, so am I OK with the HDMI arc or do I need to hook up the S Center speaker the only other plug I have is the optical on the back of my TV.
Asked 1 year ago by MikeE.
- Answer Hi MikeE, Thank you for the inquiry! Yes, simply connect your Sony soundbar to your TV via HDMI ARC connection and you're good to go! Connect one end of the HDMI cable to the HDMI IN (ARC) port on your TV. Connect the other end to the TV OUT (ARC) port on your sound bar. The HT-A5000 envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, built-in subwoofers, and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K video passthrough. And with rear speakers it supports 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. -David
  Answered 1 year ago by SonyListens
  Answer this question
QuestionIs this soundbar compatible with a subwoofer from the Sony CT-780 model mine just died and I wanted to know if I could pair the wireless subwoofer with the newer model?
Asked 1 year ago by Scuba.
- Answer Hi Scuba, Thank you for the inquiry! You have two wireless subwoofer choices (SA-SW3 and SA-SW5) and rear speakers (SA-RS3S or SA-RS5) accessories (sold separately). These speakers are designed to help you enhance the immersion of your content by adding extra bass and surround sound. Take your entertainment to a new realm of audio immersion. The HT-A5000 envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, built-in subwoofers, and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K video passthrough. And with rear speakers it supports 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. -David
  Answered 1 year ago by SonyListens
  Answer this question
QuestionOur Sony at5000 sound bar is skipping or goes silent for a second at a time on all connections. It does this on cable and streaming.
Asked 1 year ago by AT5000.
- Answer Hi AT5000, Thank you for the inquiry! We're sorry to hear that issue you have with your soundbar. Please allow us to help you and turn this into a better experience. Power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. You can check this article on how to isolate and resolve the issue. https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/articles/00250249 If you need further assistance, please email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: -David
  Answered 1 year ago by SonyListens
  Answer this question
QuestionHi! Why on my Sony ht 5000 soundbar work only on tv input not on hdmi. I connect hdmi to arc. I only hear sound from center speaker only. Thanks.
Asked 2 years ago by Aj.
- Answer Hi Aj, Thank you for the inquiry! We do apologize for the inconvenience. Press the VOL+ button on the soundbar remote control several times to increase the volume on the Soundbar. Check the Speakers setting on the TV. Depending on the TV specifications or settings, the TV can output the sound to the TV and Soundbar. To output only from the Soundbar, check the following settings. When Speakers is set to TV speaker, change the setting to Audio System. If the above steps don't work, please email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Regards, David
  Answered 2 years ago by SonyListens
  Answer this question
QuestionI use only ROKU and Spotify. My LG OLED is 5 years old, and has an HDMI ARC port and an optical audio port (no eARC) What are the limitations of Dolby Atmos and the overall sound experience with my set up?
Asked 2 years ago by Lenny.
- Answer Hi Lenny, Thank you for your question. When connected to a TV that's not compatible with HDMI (eARC), you will not be able to play Dolby Atmos format content output from the TV. However, the good news is that the HDMI IN 1/2 jack of this soundbar supports Dolby Atmos. You can output sound such as Dolby Atmos, Dolby TrueHD, and DTS:X in high quality by connecting an AV device to the speaker system. Connection instructions: 1. Connect the Soundbar HDMI OUT (TV eARC/ARC) jack to the TV HDMI IN jack compatible with ARC/eARC using an HDMI cable. 2. Connect the playback device (in this case, your ROKU) to the Soundbar HDMI IN jack using an HDMI cable. The HT-A5000 offers easy access to popular music services like Spotify to stream albums and playlists using Chromecast, Spotify Connect or Apple AirPlay 2. You can also stream wirelessly from your smartphone with Bluetooth technology or use the built-in Wi-Fi to stream music from your own devices. Regards, Jess
  Answered 2 years ago by SonyListens
  Answer this question
QuestionI have the HT-5000 soundbar and have 2 rear speakers connected wirelessly but want to add 2 more additional speakers up front but i can't get all 4 wireless speakers to connect simultaneously. How come?
Asked 2 years ago by Rick.
- Answer Hi Rick, Thank you for your question. The HT-A5000 with Dolby Atmos and DTS:X soundbar can only be connected to a one subwoofer and two rear speakers (SA-RS3S/SA-RS5) at a time. For the subwoofer, you will need to choose between the SA-SW3 (200W) and the larger SA-SW5 (300W) if you need more bass. Regards, Jess
  Answered 2 years ago by SonyListens
  Answer this question
QuestionI have a Sony KD-55xd9305 Have connected soundbar, fire tv, sky and blu ray by ARC Will I get Dolby Atmos? I have played content with Atmos, but soundbar display only shows Dolby Audio 48khz
Asked 2 years ago by Lindaloo.
- Answer Only if the soundbar is certified for Atmos, it would not support. As for Atmos, you would require couple of upfiring speakers to give the vertical sound effect. Many of the sound bars support using a virtual mode using DSP, with no upfiring speakers.
  Answered 2 years ago by RamSathia
  Answer this question
QuestionI’m wondering if I can get a microphone (and what kind) and use it as a karaoke with my HT-A5000. it’s currently hooked up to a Sony Bravia 85’ K90X and a subwoofer. Thank you so much.
Asked 2 years ago by Noidea.
- Answer Hi Noidea, Thank you for your question. Unfortunately, connecting a microphone to the soundbar is not supported. We have speakers that have a dedicated mic input like the Sony SRS-XV900, SRS-XP700, or SRS-XP500. You may want to consider these amazing speakers for your karaoke needs. -Ralph
  Answered 2 years ago by SonyListens
  Answer this question
QuestionLooking to pair this sound bar to the Sony XBR-75X800H. Is this a match?
Asked 2 years ago by GSC.
- Answer Hi GSC, Thank you for your question. Great news! The X800H TV will work with the HT-A5000 soundbar via HDMI ARC. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. -Ralph
  Answered 2 years ago by SonyListens
  Answer this question
QuestionCan I connect to an older Bose bluetooth sub woofer?
Asked 2 years ago by BlkMtnCAT.
- Answer No, only the new Sony Wireless ones
  Answered 2 years ago by Trav
  Answer this question
QuestionI am assuming answer is "yes," but I want to double check ... can I pair my iPhone with this Soundbar and play Spotify and Apple Music thru the Soundbar? If not, could I download those apps on my Sony GoogleTV and play them thru soundbar that way?
Asked 2 years ago by CK.
- Answer Hi CK, Thank you for your question. Great news! You can connect your iPhone (via Bluetooth or AirPlay) to the HT-A5000 and enjoy your favorite audio content or apps through the soundbar. Additionally, you can listen to sounds from a connected Sony TV. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. -Ralph
  Answered 2 years ago by SonyListens
  Answer this question
QuestionDoes this soundbar offer HDCP 2.2 support? My Roku Ultra will not display 4K content otherwise.
Asked 2 years ago by viking0413.
- Answer Hi viking0413, Thank you for your question. The Sony HTA5000 soundbar input is HDCP 2.2 compatible for connecting copy-protected 4K video sources. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. -Ralph
  Answered 2 years ago by SonyListens
  Answer this question
QuestionHow many wireless speakers and sub can be connected to the Sony HTA-5000 at 1 time?
Asked 2 years ago by Ivan.
- Answer this is a 5.1 sound system so you can connect 2 rear surround speakers and one subwoofer. but you need to buy the speakers that are compatible with this model.
  Answered 2 years ago by thriveagainst
  Answer this question
QuestionHow long is the power cable?
Asked 2 years ago by Irene.
- Answer It looks like normal range cable
  Answered 2 years ago by KampanatK
  Answer this question
QuestionIs there an HDMI 2.1 eARC compatible cord provided? If so, how long is it?
Asked 2 years ago by Irene.
- Answer Yes, it's provided. But its only less than 5 feet length.
  Answered 2 years ago by RamSathia
  Answer this question
QuestionI bought this to pair w/ Bravia XR 55 A80K. TV and Sound Bar are slightly wider than my TV stand. TV feet must be in narrow position. Sound bar would be sitting ON the TV feet. Is this OK, or would it be a problem?
Asked 2 years ago by WTF.
- Answer I have mine sitting on the feet of my 55 A80j and it doesn’t block anything
  Answered 2 years ago by 3dGuru
  Answer this question
QuestionI have an old sony DVD home theatre system. Can I connect that to the soundbar?
Asked 2 years ago by MikeV.
- Answer No
  Answered 2 years ago by Anonymous
  Answer this question

Showing 21-40 of 72 questions

Best-selling sound bars

Samsung - B-series HW-B650F 3.1 Ch DTS Virtual:X Soundbar - Black

User rating, 4.7 out of 5 stars with 246 reviews.

Black Friday Deal
Your price for this item is $249.99
Sonos - Arc Ultra Soundbar - Black

User rating, 4.7 out of 5 stars with 697 reviews.

Your price for this item is $1,099.00
Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black

User rating, 4.7 out of 5 stars with 3493 reviews.

Your price for this item is $469.99
The comparable value for this item is $499.00
Samsung - HW-B650/ZA 3.1 Channel Soundbar with Wireless Subwoofer, Dolby 5.1 / DTS Virtual:X - Black

User rating, 4.6 out of 5 stars with 4617 reviews.

Black Friday Deal
Your price for this item is $199.99
Insignia™ - 2.0 Mini Soundbar 20" - Black

User rating, 5 out of 5 stars with 4 reviews.

Your price for this item is $24.99
The comparable value for this item is $39.99
Samsung - HW-C400/ZA 2.0 Channel C-Series Soundbar with Built-in Woofer - Black

User rating, 4.3 out of 5 stars with 955 reviews.

Your price for this item is $99.99
The comparable value for this item is $119.99
Bose - TV Speaker Bluetooth Soundbar - Black

User rating, 4.6 out of 5 stars with 3483 reviews.

Your price for this item is $199.99
The comparable value for this item is $279.99
LG - 5.1.1-Channel S70TR Home Theater Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos, WOW Orchestra - Black

User rating, 4.5 out of 5 stars with 610 reviews.

Your price for this item is $399.99
The comparable value for this item is $499.99
Sonos - Ray All-in-One Soundbar for TV and Music - Black

User rating, 4.4 out of 5 stars with 1431 reviews.

Your price for this item is $219.00
LG - 5.1-Channel S60TR Home Theater Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Audio - Black

User rating, 4.5 out of 5 stars with 483 reviews.

Your price for this item is $299.99
The comparable value for this item is $399.99
Samsung - HW-S60D 5.0 Channel S-Series All-in-one Soundbar, Dolby Atmos and Q-Symphony - Black

User rating, 4.6 out of 5 stars with 367 reviews.

Your price for this item is $349.99
The comparable value for this item is $399.99
Samsung - HW-S50B 3.0 Channel S-Series All-in-one Soundbar, Dolby 5.1 / DTS Virtual:X - Black

User rating, 4.2 out of 5 stars with 695 reviews.

Your price for this item is $199.99
The comparable value for this item is $279.99
Sony - HTS100F 2.0 Channel Soundbar with Bass Reflex Speaker - Black

User rating, 4.4 out of 5 stars with 453 reviews.

Your price for this item is $119.99
LG - 3.1.3 Channel SC9S Soundbar with Wireless Subwoofer, Dolby Atmos, WOW Orchestra - Black

User rating, 4.4 out of 5 stars with 335 reviews.

Your price for this item is $699.99
The comparable value for this item is $799.99
Samsung - Q-series HW-Q600F ATMOS 3.1.2 Ch Soundbar with Subwoofer - Titan Black

User rating, 4.7 out of 5 stars with 109 reviews.

Your price for this item is $497.99
The comparable value for this item is $699.99
Sony - BRAVIA Theater Bar 6, 3.1.2ch subwoofer, Dolby Atmos/DTS:X compatible - Black

User rating, 4.7 out of 5 stars with 185 reviews.

Black Friday Deal
Your price for this item is $499.99
TCL - S55H 2.1 Channel S-Class Soundbar with Wireless Subwoofer, Dolby Atmos - Black

User rating, 4.6 out of 5 stars with 298 reviews.

Your price for this item is $139.99
The comparable value for this item is $159.99
Insignia™ - 5.1.2 Channel Home Theater Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos, DTS:X, Bluetooth - Black

User rating, 4.8 out of 5 stars with 6 reviews.

Black Friday Deal
Your price for this item is $149.99
Insignia™ - 2.0 Channel Soundbar 32" - Black

Not yet reviewed

Black Friday Deal
Your price for this item is $34.99
Samsung - B-Series HW-B550F 2.1Ch DTS Virtual:X Soundbar with Subwoofer - Titan Black

User rating, 4.6 out of 5 stars with 64 reviews.

Your price for this item is $209.99
The comparable value for this item is $229.99

Questions & Answers

Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black

Q: QuestionIm using Youtube TV and when i first power on my Sony TV and Soundbar sound is rich and full as it should be. When i change to another channel the sound gets very low and not rich and full at all. I have to power off and back on to get the full sound.

Q: QuestionHow can I play games and listen to Bluetooth music as the same time. The tv just displays the song being played

Q: QuestionCan ht-a5000 passthrough 4k video. Thanks

Q: QuestionI have a 75 inch Samsung TV that does not have a S Center speaker it has a HDMI ark, so am I OK with the HDMI arc or do I need to hook up the S Center speaker the only other plug I have is the optical on the back of my TV.

Q: QuestionIs this soundbar compatible with a subwoofer from the Sony CT-780 model mine just died and I wanted to know if I could pair the wireless subwoofer with the newer model?

Q: QuestionOur Sony at5000 sound bar is skipping or goes silent for a second at a time on all connections. It does this on cable and streaming.

Q: QuestionHi! Why on my Sony ht 5000 soundbar work only on tv input not on hdmi. I connect hdmi to arc. I only hear sound from center speaker only. Thanks.

Q: QuestionI use only ROKU and Spotify. My LG OLED is 5 years old, and has an HDMI ARC port and an optical audio port (no eARC) What are the limitations of Dolby Atmos and the overall sound experience with my set up?

Q: QuestionI have the HT-5000 soundbar and have 2 rear speakers connected wirelessly but want to add 2 more additional speakers up front but i can't get all 4 wireless speakers to connect simultaneously. How come?

Q: QuestionI have a Sony KD-55xd9305 Have connected soundbar, fire tv, sky and blu ray by ARC Will I get Dolby Atmos? I have played content with Atmos, but soundbar display only shows Dolby Audio 48khz

Q: QuestionI’m wondering if I can get a microphone (and what kind) and use it as a karaoke with my HT-A5000. it’s currently hooked up to a Sony Bravia 85’ K90X and a subwoofer. Thank you so much.

Q: QuestionLooking to pair this sound bar to the Sony XBR-75X800H. Is this a match?

Q: QuestionCan I connect to an older Bose bluetooth sub woofer?

Q: QuestionI am assuming answer is "yes," but I want to double check ... can I pair my iPhone with this Soundbar and play Spotify and Apple Music thru the Soundbar? If not, could I download those apps on my Sony GoogleTV and play them thru soundbar that way?

Q: QuestionDoes this soundbar offer HDCP 2.2 support? My Roku Ultra will not display 4K content otherwise.

Q: QuestionHow many wireless speakers and sub can be connected to the Sony HTA-5000 at 1 time?

Q: QuestionHow long is the power cable?

Q: QuestionIs there an HDMI 2.1 eARC compatible cord provided? If so, how long is it?

Q: QuestionI bought this to pair w/ Bravia XR 55 A80K. TV and Sound Bar are slightly wider than my TV stand. TV feet must be in narrow position. Sound bar would be sitting ON the TV feet. Is this OK, or would it be a problem?

Q: QuestionI have an old sony DVD home theatre system. Can I connect that to the soundbar?

Best-selling sound bars

QuestionIm using Youtube TV and when i first power on my Sony TV and Soundbar sound is rich and full as it should be. When i change to another channel the sound gets very low and not rich and full at all. I have to power off and back on to get the full sound.

QuestionHow can I play games and listen to Bluetooth music as the same time. The tv just displays the song being played

QuestionCan ht-a5000 passthrough 4k video. Thanks

QuestionI have a 75 inch Samsung TV that does not have a S Center speaker it has a HDMI ark, so am I OK with the HDMI arc or do I need to hook up the S Center speaker the only other plug I have is the optical on the back of my TV.

QuestionIs this soundbar compatible with a subwoofer from the Sony CT-780 model mine just died and I wanted to know if I could pair the wireless subwoofer with the newer model?

QuestionOur Sony at5000 sound bar is skipping or goes silent for a second at a time on all connections. It does this on cable and streaming.

QuestionHi! Why on my Sony ht 5000 soundbar work only on tv input not on hdmi. I connect hdmi to arc. I only hear sound from center speaker only. Thanks.

QuestionI use only ROKU and Spotify. My LG OLED is 5 years old, and has an HDMI ARC port and an optical audio port (no eARC) What are the limitations of Dolby Atmos and the overall sound experience with my set up?

QuestionI have the HT-5000 soundbar and have 2 rear speakers connected wirelessly but want to add 2 more additional speakers up front but i can't get all 4 wireless speakers to connect simultaneously. How come?

QuestionI have a Sony KD-55xd9305 Have connected soundbar, fire tv, sky and blu ray by ARC Will I get Dolby Atmos? I have played content with Atmos, but soundbar display only shows Dolby Audio 48khz

QuestionI’m wondering if I can get a microphone (and what kind) and use it as a karaoke with my HT-A5000. it’s currently hooked up to a Sony Bravia 85’ K90X and a subwoofer. Thank you so much.

QuestionLooking to pair this sound bar to the Sony XBR-75X800H. Is this a match?

QuestionCan I connect to an older Bose bluetooth sub woofer?

QuestionI am assuming answer is "yes," but I want to double check ... can I pair my iPhone with this Soundbar and play Spotify and Apple Music thru the Soundbar? If not, could I download those apps on my Sony GoogleTV and play them thru soundbar that way?

QuestionDoes this soundbar offer HDCP 2.2 support? My Roku Ultra will not display 4K content otherwise.

QuestionHow many wireless speakers and sub can be connected to the Sony HTA-5000 at 1 time?

QuestionHow long is the power cable?

QuestionIs there an HDMI 2.1 eARC compatible cord provided? If so, how long is it?

QuestionI bought this to pair w/ Bravia XR 55 A80K. TV and Sound Bar are slightly wider than my TV stand. TV feet must be in narrow position. Sound bar would be sitting ON the TV feet. Is this OK, or would it be a problem?

QuestionI have an old sony DVD home theatre system. Can I connect that to the soundbar?