A:AnswerSo it does not come with the stereo, however it was a suggested purchase when I went to check out the stereo. They sold it as "free installation with a $16 savings" or the "I'll do it myself" option suggests the $16 harness. It was worth doing it myself considering their appointment dates are a little far out, and i don't want anybody else touching my car.
A:AnswerTry a hard reset back to factory specs ( the two button press and hold in manual). Then rest everything, clock, stations, Bluetooth phones, and see if that helps.