Questions & Answers

Q: QuestionIs this subwoofer compatible with the Sony HT-A7000 soundbar?

• A:Answer Yes, this subwoofer is specifically designed to pair with the Sony HT-A7000 soundbar.

Q: QuestionHow does the Magnetic Circuit enhance the bass?

• A:Answer The Magnetic Circuit maximizes the magnetic force driving the voice coil, enabling deep, powerful bass.

Q: QuestionDoes this subwoofer have a wired connection option?

• A:Answer No, this subwoofer connects wirelessly for ease of use and placement.

Q: QuestionWhat is the purpose of the Omnidirectional Block Design?

• A:Answer The Omnidirectional Block Design, with its round edges, represents a single solid block of room-filling sound.

Q: QuestionWhat is the total power output of this subwoofer?

• A:Answer This subwoofer has a total power output of 300W.

Q: QuestionWhy is subwoofer so ridiculously expensive? $700 for just the subwoofer is ridiculous? Why are you such greedy scumbags?

Asked 3 years ago by TechSpoob.

• A:Answer I agree that this sub is very expensive. I purchased it in a package and received about a 200 discount. I have not yet set it up, but it sounds incredible in the cavernous Best Buy store and will be great in my family room. When you buy Sony, you buy the best.

  Answered 3 years ago by CharlesSVerified Purchase

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Q: QuestionI purchased the Sony 7.1.2 sound bar and subwoofer Model HTST5000 on 8/4/2018 My subwoofer rattles and is distorted. Not sure why? I don't blast the sound to its capacity. Would the above subwoofer work with my current sound bar?

Asked 4 years ago by 007MLB.

• A:Answer Switch to your soundbar input and hit "home" on the remote. Navigate to settings and look for the RF Optimization. Turn it off and then back on or if the issue keeps happening try leaving it off. This resets the bluetooth connection between the sub and/or satellite rear speakers and tends to clear up static/dropouts. I actually just leave it off now and have no issues.

  Answered 4 years ago by Mickey

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Q: QuestionCan i connect wired?

Asked 1 year ago by Raman.

• A:Answer There is no wire port only Bluetooth.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionCan the Sony Sa-Sw5 subwoofer be used with a Sony Bravia 9 tv without a soundbar? In other words, in conjunction with just the Bravia 9's speakers?

Asked 1 year ago by Snakerog.

• A:Answer Hi Snakerog, Thanks for inquiring about the SA-SW5. Unfortunately, no. It doesn't have terminals for speaker wires. This wireless subwoofer uses a radio frequency and is designed to be paired with our HT-A9 Home Theater System, HT-A9000 (BRAVIA Theater Bar 9), HT-A8000 (BRAVIA Theater Bar 8), HT-A7000, HT-A5000, HT-A3000, and HT-S2000 Soundbars. In addition, the BRAVIA 9 does not have a subwoofer output, so a subwoofer cannot be connected to the TV directly. A recommended option is to add a soundbar that includes a wireless, powered subwoofer or have an amplifier or AV receiver that has a dedicated subwoofer connection to use with our BRAVIA 9. Also, if you want to get a true audio-visual experience that draws you right into everything you're watching, adding the XV800, XV90, or ULT TOWER 10 to the TV lets you enjoy the enhanced sound of audio visual contents, such as live performance videos and movies, thanks to deep bass and room filling sound provided by the TV Sound Booster. Regards, Jess

  Answered 1 year ago by SonyListens

  
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Q: QuestionHi. I have the hole system of Sony HT - a7000. Just having trouble with my SA-SW5 sub. It makes some bad noise sometimes. Sound like the speaker is blown up. I have put the bass level down to 10 but I can still hear it. Please help. Thank you.

Asked 1 year ago by Pano.

• A:Answer I first purchased an open box SA-SW5 in excellent condition. Atleast so I thought. The speaker ended up not in excellent condition and it made this static sound when the audio called for bass. The speaker was obviously blown and I returned it. I didn't want to chance this happening again so I purchased a new replacement SA-SW5. It sounds like your SA-SW5 speaker may be blown. Either return it to the store for a replacement or turn it in for warranty. I hope this helps. Good luck.

  Answered 1 year ago by BASSIQVerified Purchase

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Q: QuestionCan 2 be connected with 1 sound bar?

Asked 3 years ago by Djjackc.

• A:Answer No

  Answered 2 years ago by SomeDudeVerified Purchase

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Q: QuestionJust got the HT-A7000. Also, the SA-SW5. I’ve updated the software on the soundbar, unplugged and manually connected the wireless subwoofer in the menu, but all I get is static when this subwoofer tries to attempt any bass. Any suggestions? Help!

Asked 3 years ago by GoEagles997.

• A:Answer try going into the manual speaker settings and adjusting the db levels

  Answered 3 years ago by SonyFan

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Q: QuestionCan this subwoofer be used with Sony Bravia XR 83A90j TV without a soundbar or is the soundbar necessary?

Asked 3 years ago by Anonymous.

• A:Answer I could not pair with my Bravia TV. Had to use with Sony sound bar.

  Answered 3 years ago by AwesomeVerified Purchase

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Q: QuestionI have SA-SW5 linked to Sony STR-AN1000. AV recevier connected to my Sony TV via eARC port. Av receiver and sub works fine when I'm watching netflix but when i play video on youtube sub is not working, and also basses from sub is not deep and powerful.

Asked 1 year ago by Breddy.

• A:Answer Hi Breddy, Thanks for reaching out to us. We're sorry to learn you are experiencing audio issues or no sound is heard from the active subwoofer. Sound may not be output from the target speakers depending on the playback signals or the speaker settings. Be sure to select the optimal sound field for the content. For details on relations between sound fields and speaker outputs, see “Relations between sound fields and speaker outputs.” on the product's help guide that can be found on our Sony Support website. If no sound or only a very low-level sound is heard from the subwoofer, please follow these troubleshooting steps to resolve the issue: • Press SW (volume) + or BASS + on the remote control of a compatible model to increase the subwoofer volume. • If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. You can check the subwoofer sound by emitting the test tone. Note: It may be difficult to hear low-frequency sounds from your subwoofer. To test your subwoofer, play movies with rumbling noises or music with loud bass tones. If you need further assistance, please let us know so we can turn your experience around. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "Home Audio" and from there you'll see different ways to reach us. Regards, Jess

  Answered 1 year ago by SonyListens

  
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Q: QuestionWill this subwoofer work with Apple HomePod?

Asked 2 years ago by Dave.

• A:Answer Hi Dave, Thank you for inquiring about the SA-SW5. Unfortunately, no. The SA-SW5 is only compatible with the A-Series Soundbars and Home Theater System such as the HT-A9, HT-A7000, HT-A5000, and HT-A3000. It cannot connect with any other speaker system. Simply power up the SA-SW5 subwoofer and it automatically makes a wireless connection with your HT-A9 Home Theater System or HT-A7000, HT-A5000 or HT-A3000 Soundbar. It’s quick and easy with no need for messy cables. Regards, Jess

  Answered 2 years ago by SonyListens

  
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Q: QuestionI recently bought a XB 43 and really love the way it sounds but would like to add a subwoofer like this to it via party connect. I’m not having much luck finding anything that will connect with the xb43?

Asked 3 years ago by Anonymous.

• A:Answer Hi there, Thank you for your inquiry. Unfortunately, no. The SASW5 is not capable of the party connect feature this subwoofer is designed to connect to our A-Series soundbars and home theater systems HTA7000, HTA5000 and HTA9. This feature of the XB43 is only compatible with devices with the same Party Connect function here are some devices compatible with the Party Connect function: SRS-XB43, SRS-XB33, SRS-XB23 For more information, please check our help guide link for the XB43 https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741521.html?search=party%20chain I hope this helps. Regards, Carl

  Answered 3 years ago by SonyListens

  
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Q: QuestionWill this soundbar work with HT8000?

Asked 2 days ago by Anonymous.

• A:Answer Hello there, Thank you for considering Sony products! We appreciate you reaching out with your question. Yes, the SA-SW5 subwoofer is fully compatible with the HT-A8000 soundbar. To ensure a smooth and seamless connection, please make sure you are using the latest version of the Sony | BRAVIA Connect app, which facilitates easy integration between your soundbar and compatible speakers. For more detailed information on which optional speakers are compatible with your soundbar, home theatre system, AV amplifier, or AV receiver, please visit the following support page: https://www.sony.com/electronics/support/audio-video/m-909/articles/00345716 Best regards, -Fred

  Answered 2 days ago by SonyListens

  
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Q: QuestionCan TWO be used in a large room with a Sony receiver STR-AZ1000ES ? It’s a Really large space and speakers are ceiling mounted.

Asked 3 days ago by JPrice455.

• A:Answer Hello JPrice455, Thank you for your interest in Sony products! We appreciate your question and are happy to assist you. The Sony STR-AZ1000ES receiver is fully compatible with the SA-SW5 wireless subwoofer, making it a great choice to enhance your audio experience in a large room. Given your really large space and ceiling-mounted speakers, you can optimize sound quality by using the receiver’s "In-Ceiling Speaker Mode." This feature virtually lowers the audio output position of your front and center ceiling-mounted speakers to align with screen height, delivering a more natural and immersive listening experience. You can find detailed instructions for enabling this feature on page 161 of the user guide here: https://helpguide.sony.net/ha/straz10/v1/en/print.pdf Moreover, the STR-AZ1000ES supports connecting up to two SA-SW5 subwoofers simultaneously. This allows you to position subwoofers strategically around your large room, ensuring balanced and powerful bass distribution throughout the space. Best regards, -Fred

  Answered 3 days ago by SonyListens

  
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Q: QuestionIs this subwoofer compatible with the Sony Soundbar 8?

Asked 3 months ago by Chuck.

• A:Answer Yes

  Answered 2 weeks ago by Ski23Verified Purchase

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