Questions & Answers
- Model:
- SRSNS7
- |
- SKU:
- 6480256
Q: QuestionDo these work well for music as well and can you lay down comfortably with them?
Asked by Hlilli.
- A:Answer Yes. Music is clean, easy to listen to. They are a little thick but I use them when laying down.
Answered by jean
Q: QuestionWhile wearing this, will the sound be heard to others who are near me too, and will it be a disturbance?
Asked by Laks.
- A:Answer Hi Laks, Thank you for your inquiry! SRSNS7 are open speaker system. Depending on how loud the volume is, someone next to might be able to hear the sound but might not be clear. I hope this helps! Regards, Carl
Answered by SonyListens

Q: QuestionHow do you set this up to use two speakers on one TV at the same time?
Asked by DaD6.
- A:Answer Hi DaD6, Good question! This will depend on the connected TV. If your audio source supports two Bluetooth device connections, two digital optical cable connections, or a Bluetooth & digital optical cable connections and can output audio to two SRS-NS7 Wireless Neckband Speaker simultaneously, then yes, they should work. Please check with your TV manufacturer's information for compatibility. Hope this helps! The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices. Regards, Sam
Answered by SonyListens

Q: QuestionI had one of these bluetoothed to an LG - 75" QNED.Lasted about 2 years than started to make this electronic pulsating noise. Could not shut it down. After a week it was still beeping. I cut it in half. Replaced and 1 month later same. Anyone else have it
Asked by Rayg5102.
- A:Answer Hi RayG, Thank you for reaching out to us with your concern, and we apologize for the inconvenience. We regret to know that you are experiencing a noise issue with your Wireless Neckband Speaker. This is certainly not the news we'd like to hear from you. We'd love to help you troubleshoot the problem. To start, please visit the Help Guide (can be found in Sony support website) of our SRS-NS7 and follow the steps for "No sound/Sound from only one speaker component/Low sound level/Distorted sound/Humming or noise in the speaker output." Should you need more assistance, please refer to the steps below for ways to contact us and we'll be more than happy to assist you. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: BestBuy Username: Model Number: Question/concern: Telephone Number: I hope this helps, and thanks for choosing Sony. Sincerely, Romeo Sony Social Support
Answered by SonyListens

Q: QuestionDoes this connect and function with Playstation 5?
Asked by DirtyCurty86.
- A:Answer When using the supplied Blutooth as the connection.
Answered by LeBeau
Q: QuestionCan these be used for music?
Asked by Dom56.
- A:Answer Yes - if the device you are listening to music on has Bluetooth capabilities, you can easily pair it with these speakers (for example, I use it to listen to music on my iPhone). If you're listening to music on a device that doesn't have Bluetooth but does have a digital audio jack, I think that could work too - that's how the speaker receiver connects to my TV, so could probably work on a tuner if it has the same option / outlet.
Answered by KatherineB
Q: QuestionCan I use this with an LG OLED C1 tv to get Atmos sound?
Asked by Anonymous.
- A:Answer Hi there, Thank you very much for your question. The SRS-NS7 Wireless Neckband Speaker will work with a device that supports Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless speakers' and headphones connection or digital optical cable connection. Please check with your TV manufacturers' information for compatibility. Regarding spatial sound (3D surround sound) and Dolby Atmos audio playback, we are sorry, but we can only use this feature on our BRAVIA™ XR TV series that supports 3D surround functions. However, we can guarantee you that you will have an enjoyable listening experience on this Wireless Neckband Speaker. The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices. I hope this helps you, and thanks again for your inquiry! Best regards, Romeo
Answered by SonyListens

Q: QuestionIf two of these were purchased would my wife and I be able to listen to the same movie or TV show?
Asked by Bryan.
- A:Answer Yes & they are awesome!
Answered by Anonymous
Q: QuestionI have a Bravia VH1, will this work with it? And is the sound as good as with the xr?
Asked by EdwardjR.
- A:Answer Hi Ed, Thank you very much for your question. The SRS-NS7 Wireless Neckband Speaker will work with a device that supports Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless speakers' and headphones connection or digital optical cable connection. For us to best assist you, please send us an email at [email protected] with the exact model number of your Sony TV so we can check the compatibility. Please also include the following: Name: BestBuy Username: Model Number: Issue/concern: Telephone Number: As for the sound quality, we can guarantee you that you will have an enjoyable listening experience on this Wireless Neckband Speaker. The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices. And for spatial sound (3D surround sound) and Dolby Atmos audio playback, we are sorry, but we can only use this feature on our BRAVIA™ XR TV that supports 3D surround functions. Additional information: The SRS-NS7 features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. I hope this helps you, and thanks again for your inquiry! Best regards, Romeo
Answered by SonyListens

Q: QuestionCan you turn off voice commands? incredibly annoying.
Asked by Peter.
- A:Answer Hi Peter, Thank you for reaching out to us with concern. If you are referring to the voice guidance such as Please Recharge Speaker, Power Off, etc., we are sorry, but we cannot turn off this function. Thank you for your understanding. Should you need more information or technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following: Name: BestBuy Username: Model Number: Issue: Telephone Number: We value you, and thank you for choosing Sony! - Romeo
Answered by SonyListens

Q: QuestionHow comfortable is the neckband speaker if you wear it laying down in bed?
Asked by Mike.
- A:Answer Neck speaker very comfortable. Also, I use it to bluetooth to my tv and listen to programs as I run around the house in morning.
Answered by SBM2
Q: Questionwill my Sony - HT-A9 7.1 Channel High Performance Home Theater System - Light Gray Play at same time as srsns7 ?
Asked by Woody.
- A:Answer Yes, only if your high proformance system is not using the fiber optical insert. If its already using that port it will not connect.
Answered by Shadowteev
Q: QuestionIs this product worth getting if I don't have a Sony TV and will Dolby Atmos still work? I have a high end Philips TV and a PS5 I would like to purchase these speakers but don't want to miss out on audio quality simply because I don't have a Sony TV.
Asked by Jonny24791.
- A:Answer It should work with your Philips TV. I use mine with my phone while working. I use it on my TV at home. It comes with a receiver that you plug into your TV in your S video to allow her to transfer the sound to your headset. I don’t think it lots of audio quality and it can get very loud. I’ve definitely enjoyed mine. I have had it for about two months now.
Answered by Diezzel
Q: QuestionWhat is the maximum decibel (dBA) output on this product? I am looking for a neck speaker that is 82 dBA or less maximum.
Asked by Tommy.
- A:Answer Hi Tommy, Thank you for your interest in Sony's SRS-NS7. Currently, we do not disclose decibels. However, this Wireless Neckband Speaker features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy your favorite movies/music, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. It also supports the 360 Reality Audio- immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. We can guarantee you that you will have an enjoyable and exceptional listening experience with our SRS-NS7! I hope you find this information to be helpful, and thank you for considering Sony! - Romeo
Answered by SonyListens

Q: QuestionIs the SRSNS7 compatible with A series 4/450 Samsung tv?
Asked by louieputz.
- A:Answer Thank you for the question, louieputz! The SRS-NS7 Wireless Neckband Speaker will work with a device that supports Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless speakers' and headphones connection or digital optical cable connection. Please check with your TV manufacturers' information for compatibility. The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices. Hope this helps you, and thanks again for your inquiry! - Romeo
Answered by SonyListens

Q: QuestionI am planning to use this at work. If i listen not to loud, I wonder if anybody around can hear it. Thanks
Asked by Le.
- A:Answer Hi Le, Thanks for the question. At low volume and few feet away, people can’t here the audio. Regards, -Romeo
Answered by SonyListens

Q: QuestionCan I use this with an LG OLED CX tv and a Panasonic UHD player to get Atmos sound? Or is the spatial effect only possible with the Sony Bravia TVs?
Asked by DazzaCole.
- A:Answer The atmos works on my lg oled and on my phone. So i would say yes
Answered by Shadowteev
Q: QuestionWill this work with Apple TV streaming boxes via Bluetooth?
Asked by Kyle.
- A:Answer Hi Kyle, Thanks for your interest in Sony's SRS-NS7! If your Apple TV supports Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless speakers and headphones connection, then yes, this Wireless Neckband Speaker should perfectly work. You may check out your manufacturers information to confirm. The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices. Hope this helps, and thanks again for considering Sony! - Romeo
Answered by SonyListens

Q: QuestionI have a Sony TV (XR-65A80J) which can connect by bluetooth directly and seamless with a Sony headphone without any additional adapter. Can this neckband speaker connect to Sony XR TV's bluethooth directly without using the included puck?
Asked by Allen.
- A:Answer Hello Allen, Thank you so much for your inquiry! Absolutely, yes. At the time of purchase, the neckband speaker is paired with the supplied transmitter. To pair the neckband speaker with a second or subsequent BLUETOOTH device (of which pairing information the neckband speaker has), make sure that the neckband speaker is turned off, and then press and hold the(power)/(BLUETOOTH) button for about 5 seconds until you hear voice guidance (BLUETOOTH pairing). When the neckband speaker is in pairing mode, the indicator starts double flashing in blue. To connect your Bravia XR-65A80J to the SRS-NS7 Wireless Neckband Speaker, follow the steps on this article: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-06_01.html?hl=bluetooth To get the most out of our SRS-NS7, we recommend connecting it to your TV with its supplied transmitter. By using a BRAVIA XR TV in combination with the neckband speaker or Sony brand headphones, you can enjoy TV audio in spatial sound. Follow the on-screen instructions on the TV to make settings for the 3D surround functions. Tailor your Dolby Atmos® experience in combination with SRS-NS7 and BRAVIA XR™ and enjoy 360 Spatial Sound. This wireless neckband speaker creates atmospheric personal cinema that surrounds you for a whole new way of listening. Reference: https://helpguide.sony.net/speaker/srs-ns7/v1/en/contents/TP1000432545.html https://helpguide.sony.net/tv/iusltn1/v1/en-003/04_11.html?hl=spatial+sound Note: The 360 Spatial Sound personalizer requires the supplied transmitter (WLA-NS7)] and a BRAVIA XR TV model sold sep. A firmware update for the BRAVIA XR TV is required to enjoy 360 Spatial Sound on BRAVIA XR. Network connection is required for the firmware update of BRAVIA XR. If there's anything else we can do to help, please feel free to contact us and we'll be more than happy to assist you. You may send us an email [email protected] with the following: Name: BestBuy Username: Model Number: Issue: Telephone Number: Hope this helps, and thank you for choosing Sony! - Romeo
Answered by SonyListens

Q: Questiondoes the transmitter allow you to use this with a PC that does not have bluetooth?
Asked by ava.
- A:Answer Hello ava, Thanks for the question. In order to use the SRSNS7, your computer needs to have a Bluetooth support. If not, you can use a third-party Bluetooth adapter that can be connected to your PC. However, we cannot guarantee its full operation and functionality to our products. Hope this helps! - Romeo
Answered by SonyListens

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