Questions & Answers
- Model:
- UBPX700U
- |
- SKU:
- 10938742
Q: QuestionDoes it supports dolby atmos?
Asked by JMR.
- A:Answer Hi JMR, Yes, the Sony UBP-X700 4K Ultra HD Blu-ray Player officially supports Dolby Atmos (as well as DTS:X). It sends the Dolby Atmos soundtrack via bitstream output over the HDMI connection, allowing you to enjoy the full, immersive, object-based surround sound experience when connected to a compatible audio system. Thanks for choosing Sony. Best regards, Eliab
Answered by SonyListens
Q: QuestionCan you pass the raw DSD signal as a pass through via the hdmi or coax output to an external DAC?
Asked by Johnzena.
- A:Answer Thank you for contacting Sony, Johnzena. Your UBP-X700 Ultra HD Blu-ray Player can pass through the raw DSD signal (from SACDs or DSD files) via the HDMI OUT 2 (AUDIO ONLY) port, provided your external DAC supports DSD over HDMI. The Coaxial Output is limited to high-resolution PCM and compressed formats; DSD will be automatically converted to PCM for this connection. For the most reliable passthrough of DSD and the absolute best quality from all high-resolution audio formats, please ensure the following critical settings are configured: Digital Audio Output: Set to Auto. (Allows the player to negotiate the best possible format with your DAC.) DSD Output Mode: Set to Auto. (Enables DSD over HDMI passthrough.) BD Secondary Audio: Set to OFF. (Turning it OFF prevents the player from having to down-convert the high-resolution audio stream, ensuring the raw, unmodified, highest-quality signal is sent directly to your DAC.) We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support
Answered by SonyListens
Q: QuestionDoes this unit play multi channel for both movies and music?
Asked by Terry.
- A:Answer Hello Terry, Thank you for your interest in Sony products! We’re happy to assist with your question. The Sony UBP-X700U does support multi-channel audio for both movies and music. For movies, it handles advanced multi-channel formats such as Dolby Atmos and DTS:X (bitstream output), as well as Dolby TrueHD and DTS-HD Master Audio with decoding up to 7.1 channels. For music, it supports High-Resolution Audio formats, including multi-channel DSD (Direct Stream Digital) and FLAC. For more detailed specifications, please visit: https://electronics.sony.com/tv-video/blu-ray-dvd-players/all-blu-ray/p/ubpx700u?srsltid=AfmBOorhKD8Cwryr2w-Szow7MzSP6WdJgujP4mjY_Y3rdU5ywGG2mwvq Best regards, -Fred
Answered by SonyListens
Q: QuestionDoes anyone have any freezing issues ?
Asked by ConnieG.
- A:Answer I have never had any issues with this Blu-ray and no freeze issues
Answered by DavidT
Q: QuestionIs the USB port on this player USB-A or USB-C?
Asked by Anonymous.
- A:Answer Thank you for contacting Sony. The UBPX700U features one USB-A port on the front panel. This port is designed for playing your supported video, music, and photo content directly from a USB drive. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd Best regards, Gus, Sony North America Customer Support
Answered by SonyListens
Q: QuestionDoes this play movies
Asked by Joe.
- A:Answer Thank you for contacting Sony, Joe. Yes, the UBP-X700U is a 4K Ultra HD Blu-ray Player, and its primary function is to play movies. It is designed to play: 4K Ultra HD Blu-ray Discs Standard Blu-ray Discs DVDs It also has streaming capabilities and can play various video and audio file formats. For detailed information, you may checked: https://www.sony.com/electronics/support/res/manuals/4698/004dd925e705a2ef013ac81130d0ab2a/46984061M.pdf We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd Best regards, Gus, Sony North America Customer Support
Answered by SonyListens
Q: QuestionDoes this unit have digital optical output? The description says yes, but the photo does not show an optical output. Also, is it WiFi capable? Thanks!
Asked by DVDguy.
- A:Answer Hi DVDguy, Thank you for your question! The Sony UBP-X700U is equipped with a Coaxial Digital Audio Output on the rear panel, which serves as a high-quality digital connection for audio. Furthermore, the unit is Wi-Fi capable, allowing for easy wireless network setup and access to all of its streaming and smart features. Thanks for considering Sony products! Best regards, Dominick
Answered by SonyListens
Q: QuestionIs this bluetooth compatable?
Asked by Craig.
- A:Answer Hi Craig, Thanks for reaching out! We can certainly assist you with that. The UBP-X700U doesn’t have Bluetooth compatibility. If you’re looking to connect wireless headphones or speakers, this particular Blu-ray player doesn’t support Bluetooth, so you’d need to connect your audio devices using the available HDMI or digital outputs. We hope this helps! Thanks for considering Sony products! Best regards, Estefany
Answered by SonyListens
Q: QuestionIs google TV compatible ?
Asked by Anonymous.
- A:Answer No, there is no internet connectivity with this player. It only plays disc (DVD, Blu Ray, 4k Blu ray).
Answered by AaronA
Q: QuestionCan replacement cords be ordered?
Asked by Anonymous.
- A:Answer HI there, Yes, you can absolutely order replacement cords for your Sony UBP-X700 through Encompass, a Sony authorized parts distributor. Just visit their website and search for your model number (UBP-X700) to find the correct AC adapter. Thanks for considering Sony products. -Eliab
Answered by SonyListens

Q: QuestionDid it also play DVDS
Asked by DeniseK.
- A:Answer This unit does play all formats being 4K discs, bluray disc & standard dvd discs. Ive played all three on mine. With standard dvd & bluray just dont expect the discs to instantly play in 4K because they wont.
Answered by StuartD
Q: QuestionThe info SUGGESTS it upconverts DVD's but it isn't stated implicitly in plain language.. It DOES upconvert DVD'S correct ??
Asked by 2packs4sure.
- A:Answer Thank you for contacting Sony, 2packs4sure! The UBPX700U is capable of upscaling your discs. According to the specifications of the player, all you need is a compatible 4K display and HDMI cable to enjoy stunning picture quality with 4K upscaling at up to 60p. For more detailed information, you can visit: https://electronics.sony.com/tv-video/blu-ray-dvd-players/4k-ultra-hd-blu-ray-disc-players/p/ubpx700. Additionally, you can refer to the manuals for more information about upscaling and the available settings: https://www.sony.com/electronics/support/res/manuals/4698/004dd925e705a2ef013ac81130d0ab2a/46984061M.pdf (see page 21). Thank you for considering Sony products! Best regards, Gus Sony Social Media Team
Answered by SonyListens

Q: QuestionDoes this support cdr, cd/rw, dvd and dvd/rw?
Asked by LeonardV.
- A:Answer Hi LV, thanks for asking! The UBPX700U is compatible with CD/RW, DVD, and DVD/RW formats. The following types of discs can be played: Blu-ray: - Ultra HD Blu-ray, BD-ROM - BD-R*2/BD-RE*2 DVD: - DVD-ROM, DVD-R/DVD-RW, DVD+R/DVD+RW CD: - CD-DA (Music CD), CD-ROM, CD-R/CD-RW, Super Audio CD *1 Please note that since Blu-ray Disc specifications are continuously evolving, some discs may not be playable depending on their type and version. The audio output may vary based on the source, the connected output jack, and the chosen audio settings. *2 BD-RE: Ver. 2.1; BD-R: Ver. 1.1, 1.2, 1.3 (including organic pigment type BD-R, also known as LTH type). BD-Rs recorded on a PC may not be playable if they have recordable postscripts. *3 A CD or DVD will not play if it has not been properly finalized or if it is not formatted as a Mastered disc. For further details, please consult the instruction manual that comes Here is a list of discs that are not compatible with our players: - BDs with cartridge - BDXLs - DVD-RAMs - HD DVDs - PHOTO CDs - Data portion of CD-Extras - Super VCDs - DVD AUDIO - Audio side of DualDiscs We appreciate your interest in Sony players! Best regards, Gus Sony Social Media Team
Answered by SonyListens

Q: QuestionI recently purchased the Sony UBPX700U 4K player. The description says it's wireless connectivity is WIFI, but within the network settings it only shows 'wired' and there isn't an option for "Wireless setup" What am I overlooking?
Asked by Jen.
- A:Answer Thank you for contacting Sony, Jen. Thank you for bringing this to our attention. To clarify, the UBP-X700 model supports both wired (Ethernet) and wireless (Wi-Fi) network connections. However, the UBP-X700/U version is equipped only with a wired (Ethernet) connection and does not include wireless (Wi-Fi) capability. We apologize for any confusion this may have caused and appreciate your understanding. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd Best regards, Gus, Sony North America Customer Support
Answered by SonyListens
Q: QuestionDoes the UBP-X700U have WiFi connectivity? Best Buy website says yes but previous answers are conflicting on this point. Can Sony provide a definitive answer?
Asked by Anonymous.
- A:Answer Hi there, The Sony UBP-X700U 4K Ultra HD Blu-ray Player does not have built-in Wi-Fi connectivity. It connects to the internet strictly via a wired Ethernet connection (LAN terminal) only. The confusion likely stems from the fact that its predecessor, the UBP-X700, did include built-in Wi-Fi. The UBP-X700U is designed as a disc-focused player with mandatory wired internet for firmware updates but without the wireless streaming capability of some other models. Thanks for choosing Sony. Best regards, Eliab
Answered by SonyListens
Q: QuestionWhy does Best Buy state this unit is Wifi capable? Its not. I called Sony and Crutchfield and they both state that it doesn't have Wifi just ethernet. Very confusing setting this up thinking it had Wifi. Previous model had Wifi.
Asked by Luxlamf.
- A:Answer No Wifi, the X700 had wifi, the X700U does not. It's the newer model.
Answered by Luxlamf
Q: QuestionHow do you update the player?
Asked by StlMark.
This question was asked about the related product: Sony - UBPX700U 4K Ultra HD Blu-ray Player - Black
- A:Answer Plug in a ethernet cable one end in the player & the other end in the modem. Go into settings & select update by the internet then press the button.
Answered by StuartD
Q: Questioncan it do zone free
Asked by Larry.
- A:Answer 700M is region free 700 is North America only.
Answered by Physical
Q: QuestionCan you stream on this device, I e. Netflix and Amazon Prime?
Asked by Retro.
- A:Answer Sony UBP-X700U is dedicated to playing standard and Ultra HD Blu-ray discs with gorgeous detail and contrast. It doesn't include Wi-Fi or streaming video options – it's purely about making your disc collection look and sound outstanding.
Answered by 1701jim















