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Questions & Answers

Your price for this item is $299.99
Page Showing 1-20 of 31 questions
  • QuestionWhat's the difference between this and UBPX700/M?

    Asked by UncleCasey.

    • Answer Hi UncleCasey, That is an excellent question! The difference between the UBP-X700U and the UBP-X700/M is simply the date they became available in the market; otherwise, you can expect identical core performance and features from both models. The UBP-X700/M became available on 4/21/2021, and the UBP-X700U is the most recent version, becoming available on 6/16/2025. We hope this answers your question and thanks for considering Sony products! Best regards, Dominick

      Answered by SonyListens

  • QuestionDoes it support dolby vision?

    Asked by Lance.

    • Answer It does but when you watch a movie in dolby ensure you set this to on. Make sure you switch that setting nack to off later when watching anything that does not have dolby.

      Answered by StuartD

  • QuestionCan you use blue tooth headphones on this or any other player? I never see this mentioned but thought this technology is everywhere now. Thank you.

    Asked by Mikey.

    • Answer Hello Mikey, Thank you for choosing Sony! We appreciate your question and are happy to assist. The Sony UBPX700U Blu-ray player does not have built-in Bluetooth for audio output to headphones or speakers. The best option is to connect your Bluetooth headphones directly to your TV, as the audio from the UBPX700U is transmitted to the TV via HDMI. This way, you can enjoy wireless audio through your headphones. For more details about the specifications, please visit: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/specifications Best regards, -Fred

      Answered by SonyListens

  • QuestionDoes this unit have digital optical output? The description says yes, but the photo does not show an optical output. Also, is it WiFi capable? Thanks!

    Asked by DVDguy.

    • Answer Hi DVDguy, Thank you for your question! The Sony UBP-X700U is equipped with a Coaxial Digital Audio Output on the rear panel, which serves as a high-quality digital connection for audio. Furthermore, the unit is Wi-Fi capable, allowing for easy wireless network setup and access to all of its streaming and smart features. Thanks for considering Sony products! Best regards, Dominick

      Answered by SonyListens

  • QuestionWith only a power and eject button, am I up the creek without a paddle if I lost the remote? It seems my TV does not control this via HDMI. Was it really too hard or prohibitively expensive to slap a play button on the face?

    Asked by Sibble.

    • Answer Hi Sibble, The Sony UBP-X700U Ultra HD Blu-ray Player is officially designed with only Power and Eject buttons on the unit itself, confirming that dedicated playback controls like Play or Pause are not physically on the face of the player. If the remote is lost, full operation of the player, including starting playback and accessing menus, requires the remote control (RMT-VB201U). The only manufacturer-provided alternative control method besides the remote is the BRAVIA Sync (HDMI-CEC) feature, which, when properly set up and connected to a compatible TV, is intended to allow the TV's remote to govern the basic functions and playback controls of the player. Thanks for considering Sony products. Best regards, Eliab

      Answered by SonyListens

  • QuestionWhat would one use the audio out only HDMI for? Playing music CD's without the need to have the television on??

    Asked by allie.

    • Answer Hi Allie, That's a great question! The HDMI out (Audio only) port on the Sony - UBPX700U is designed to send audio directly to an audio device such as a soundbar, AV receiver, or other home theater systems that support HDMI IN connections. This allows you to get the best possible sound quality without having to route the signal through your TV. While you could technically play a music CD without the TV on, the main purpose of this output is to connect to an audio system so you can enjoy high-quality sound independently of the video signal. We hope this answers your question, and thank you for considering Sony products! Best regards, Dominick

      Answered by SonyListens

  • QuestionCan it play multi zones blue rays and does it come with 220 v

    Asked by RJ.

    • Answer Hi RJ, thanks for asking! The Sony UBP-X700U, as sold by Sony and authorized retailers, does NOT support multizone or region-free playback for standard Blu-ray or DVD discs. It can only play discs that match the region code printed on the back of the player, with the exception of Ultra HD 4K Blu-ray discs, which are universally region-free. For detailed information, please check: https://www.sony.com/electronics/support/articles/00029369 And the players work with: DC IN 12 V DC, 1.25 Thank you for your interest in Sony! Best regards, Gus Sony Social Media Team

      Answered by SonyListens

  • QuestionDoes it supports dolby atmos?

    Asked by JMR.

    • Answer Hi JMR, Yes, the Sony UBP-X700 4K Ultra HD Blu-ray Player officially supports Dolby Atmos (as well as DTS:X). It sends the Dolby Atmos soundtrack via bitstream output over the HDMI connection, allowing you to enjoy the full, immersive, object-based surround sound experience when connected to a compatible audio system. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionDoes this unit show how far along in a movie you are? I.e. it there a visible counter showing elapsed time? I used to have a Blu-Ray player without one and could never tell how far into the movie I was, and more importantly, how much longer it had to run.

    Asked by Malik.

    • Answer Thank you for contacting Sony, Malik. We are happy to confirm that the UBP-X700/U Blu-ray player does provide a visible counter showing both the elapsed time and the remaining time of the movie! When a disc is playing, you can press the DISPLAY button on your remote control, and the player will bring up an on-screen display (OSD) showing key information. This ensures you always know how far into the movie you are and how much time you have left. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionCan you pass the raw DSD signal as a pass through via the hdmi or coax output to an external DAC?

    Asked by Johnzena.

    • Answer Thank you for contacting Sony, Johnzena. Your UBP-X700 Ultra HD Blu-ray Player can pass through the raw DSD signal (from SACDs or DSD files) via the HDMI OUT 2 (AUDIO ONLY) port, provided your external DAC supports DSD over HDMI. The Coaxial Output is limited to high-resolution PCM and compressed formats; DSD will be automatically converted to PCM for this connection. For the most reliable passthrough of DSD and the absolute best quality from all high-resolution audio formats, please ensure the following critical settings are configured: Digital Audio Output: Set to Auto. (Allows the player to negotiate the best possible format with your DAC.) DSD Output Mode: Set to Auto. (Enables DSD over HDMI passthrough.) BD Secondary Audio: Set to OFF. (Turning it OFF prevents the player from having to down-convert the high-resolution audio stream, ensuring the raw, unmodified, highest-quality signal is sent directly to your DAC.) We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionDoes this unit play multi channel for both movies and music?

    Asked by Terry.

    • Answer Hello Terry, Thank you for your interest in Sony products! We’re happy to assist with your question. The Sony UBP-X700U does support multi-channel audio for both movies and music. For movies, it handles advanced multi-channel formats such as Dolby Atmos and DTS:X (bitstream output), as well as Dolby TrueHD and DTS-HD Master Audio with decoding up to 7.1 channels. For music, it supports High-Resolution Audio formats, including multi-channel DSD (Direct Stream Digital) and FLAC. For more detailed specifications, please visit: https://electronics.sony.com/tv-video/blu-ray-dvd-players/all-blu-ray/p/ubpx700u?srsltid=AfmBOorhKD8Cwryr2w-Szow7MzSP6WdJgujP4mjY_Y3rdU5ywGG2mwvq Best regards, -Fred

      Answered by SonyListens

  • QuestionDoes anyone have any freezing issues ?

    Asked by ConnieG.

    • Answer I have never had any issues with this Blu-ray and no freeze issues

      Answered by DavidT

  • QuestionWill this stream Fandango at Home?

    Asked by William.

  • QuestionIs the USB port on this player USB-A or USB-C?

    Asked by Anonymous.

    • Answer Thank you for contacting Sony. The UBPX700U features one USB-A port on the front panel. This port is designed for playing your supported video, music, and photo content directly from a USB drive. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionDoes the UBP-X700U have WiFi connectivity? Best Buy website says yes but previous answers are conflicting on this point. Can Sony provide a definitive answer?

    Asked by Anonymous.

    • Answer Hi there, The Sony UBP-X700U 4K Ultra HD Blu-ray Player does not have built-in Wi-Fi connectivity. It connects to the internet strictly via a wired Ethernet connection (LAN terminal) only. The confusion likely stems from the fact that its predecessor, the UBP-X700, did include built-in Wi-Fi. The UBP-X700U is designed as a disc-focused player with mandatory wired internet for firmware updates but without the wireless streaming capability of some other models. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionDoes this play movies

    Asked by Joe.

    • Answer Thank you for contacting Sony, Joe. Yes, the UBP-X700U is a 4K Ultra HD Blu-ray Player, and its primary function is to play movies. It is designed to play: 4K Ultra HD Blu-ray Discs Standard Blu-ray Discs DVDs It also has streaming capabilities and can play various video and audio file formats. For detailed information, you may checked: https://www.sony.com/electronics/support/res/manuals/4698/004dd925e705a2ef013ac81130d0ab2a/46984061M.pdf We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionWhich regions are preset for Blu-ray and DVD? Region free?

    Asked by ntgriz.

    • Answer Thank you for contacting Sony. The UBP-X700/U is preset to play Blu-ray Discs coded for Region A. Region A includes North America, South America, U.S. Territories, Japan, South Korea, Taiwan, and other areas of Southeast Asia. The player is preset for DVD Region 1, which covers the United States, Canada, and U.S. territories. The UBP-X700/U is NOT region-free for either Blu-ray or DVD playback. It will only play discs that match the region code printed on the back of the unit (Region A for Blu-ray, Region 1 for DVD). Ultra HD Blu-ray Discs are region-free by design, so the UBP-X700/U can play 4K UHD Blu-ray discs from any region. Sony does not manufacture or sell region-free or multi-region Blu-ray/DVD players. Any UBP-X700/U unit advertised as "region-free" has been modified by a third party, and such modifications are not supported or covered by Sony’s warranty. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionCan DVD players be mounted sideways (vertical)? I don't have room to mounted horizontally

    Asked by Eddymorell.

    • Answer Can only do horizontal with tray. It is not a slot

      Answered by wansony

  • QuestionDoes this play region 2 dvds ?

    Asked by Dah.

    • Answer Thanks for contacting Sony, Dah. The UBP-X700U Blu-ray player is designed to play DVDs that are Region 1. Unfortunately, it will not play DVDs from other regions, such as Region 2. Region codes are a standard feature on many Blu-ray and DVD players, and discs must match the region of the player. If you're looking to watch a Region 2 DVD, you would need a player that is compatible with that region. You can find detailed information here: https://www.sony.com/electronics/support/articles/00022799 We appreciate your interest in Sony products, if you need further assistance, don't hesitate and reach us for support! You can find contact options on the link below: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens