Questions & Answers

Q: QuestionDoes this work as a phone for calling and receiving phone calls from my iPhone 6?

Asked 9 years ago by Anonymous.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer Yes. It even has dedicated buttons just for calling functions.

  Answered 8 years ago by YetiVerified Purchase

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Q: QuestionWhy These are better than ZX220BT?

Asked 8 years ago by Dan.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer Because the ZX220BT are not better than these.

  Answered 8 years ago by JosephVerified Purchase

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Q: QuestionI saw a video that said that these can only be recharged through computer USB, not a standard phone block charger. Is this true?

Asked 8 years ago by LordElfstone.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer Included in the package is the USB charger. No wall charger is included however the USB does fit into apple block chargers. 99% sure they will fit into any block charger.

  Answered 8 years ago by User234Verified Purchase

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Q: QuestionIs the headband adjustable? In the specifications it says it is not....

Asked 8 years ago by Steve.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer Hi Steve, Yes, it is adjustable. You may refer to the link below for more information: https://docs.sony.com/release//QSG_4588510111.pdf ~Ralph

  Answered 8 years ago by SonyListens

  
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Q: QuestionGot this as a gift to replace a lost headset. This says that you have to use a computer to charge it. I travel with a tablet with no USB port. Can you plug the USB into an adapter plug and must you use the supplied micro USB cable only?

Asked 8 years ago by Revtj.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer You can use any Micro USB charger even the one you use for your Android phone. and if you have a Wall charger you can use that and it chargers a lot faster then the computer.

  Answered 8 years ago by MasterQugie

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Q: QuestionCan the bass be turned down on the headset?

Asked 9 years ago by Tucker.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer No, the bass cannot be adjusted on the headphones.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionI was given this headphone as a gift. In box it was only the headphones, where and what exactly do I need to recharge my headphones? Is it like most where it is red and turns green when fully charged. Any help is appreciated

Asked 9 years ago by Salltte2.

• A:Answer I just opened the box containing my new headset. A cable to connect the headset to a USB port on a computer was included. If you did not get a cable with your headset, you can purchase one. They are quite inexpensive. You need a cable with a regular USB connector on one end and a microUSB connector on the other end.

  Answered 9 years ago by Anonymous

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Q: QuestionCan these be used with a PlayStation 4?

Asked 6 years ago by Video.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer Hi Video, No, PS4 doesn't support Bluetooth headphones. You may refer to this link for more information: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/mdr-xb650bt/articles/00073432 ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionI have a question do you need a computer to be able to charge them or can you charge them from a regular outlet ?

Asked 7 years ago by Joseph.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer No you don’t need a computer. However, you can use your Apple phone charger plug to charge it. You just need a plug that has the USB port.

  Answered 7 years ago by Melons778

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Q: QuestionWill headphones connect to dish receiver via bluetooth? Receiver is bluetooth.

Asked 7 years ago by Anonymous.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer they should

  Answered 7 years ago by ericVerified Purchase

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Q: QuestionCan I charge these headphones using a wall adapter or does it have to be via a computer ?

Asked 8 years ago by Ed.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer Hi Ed, You can use an optional USB power adapter to charge the headphones. Use the micro-USB cable that was supplied with the headset to connect the unit to the USB power adapter with a power output of at least 5 V/1.5 A. -Jerome

  Answered 8 years ago by SonyListens

  
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Q: QuestionDo the cups go just on top of you ears? Or do they surround your ears?

Asked 8 years ago by Nick.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer They more or less go on top of the ears, but I love them they are the best and worth the money

  Answered 8 years ago by TVMediaJunkieVerified Purchase

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Q: QuestionCan I pair these headphones with my PlayStation 4??

Asked 8 years ago by Hgray96.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer Yes, these will work with a PS4.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionAre these headphones compatible with iphone 7plus

Asked 8 years ago by G.

• A:Answer Hi G, It is compatible with iPhone, iPad, or iPod touch (iOS 5.0 or later). Please check the link below for steps on how to pair and connect an iPhone (page 30). https://docs.sony.com/release//Help_4591692111.pdf -Jerome

  Answered 8 years ago by SonyListens

  
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Q: QuestionCan the headphones control the music played through spotify through a smart phone?

Asked 9 years ago by Myumyu8.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer yes. i use my spotify with these headphones all the time. there's a switch on the headphones to play the next song or to play back a previous song. spotify or any other music app on my smartphone has never been a problem.

  Answered 9 years ago by camzVerified Purchase

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Q: Questioncan these sony headphones be used with wired connection as well as wireless ?

Asked 6 years ago by dave.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer Hi dave, it only support wireless connection (Bluetooth). ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionWhat do I do when it only plays out of one side? Please answer ASAP!

Asked 7 years ago by Anonymous.

• A:Answer Hi Anonymous, You may isolate this issue by following the guide from this link: https://www.sony.com/electronics/support/articles/00024605 Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: QuestionCan you use these with a computer?

Asked 7 years ago by Dianed.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer Hi Dianed, Yes. You can pair and connect these headphones with computers: https://helpguide.sony.net/mdr/xb650bt/v1/en/contents/TP0001109565.html?search=computer Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: QuestionSo I have these connected to my PS4 via an Avantree Leaf dongle. The audio in works perfectly and sounds amazing, but I can't get the audio out (microphone) to register. It says it's connected, but I'm not able to output any of my audio. Help?

Asked 7 years ago by CatcherWry.

This question was asked about the related product: Sony - XB650BT Over-the-Ear Wireless Headphones - Black

• A:Answer Yes, you need to click the button twice to enter 'comms' mode (which is a lower quality and mono mode). You can have music and other sounds working in the backgroud if you want (just go to 'comms' tab on windows sound options (to get there right click on your windows speaker icon).. you need to set "do nothing" if you … see more By David P on July 4, 2017 Yes, it can. But it need to double click the MFB to enter call mode to use mic. And the background music may hide or with not good quality while you use the mic.

  Answered 7 years ago by JohnnyKVerified Purchase

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