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Hi KMS, Thank you for reaching out! We only recommend using the supplied AC adapter and power cord (mains lead) since we cannot guarantee the operation of a non-Sony AC power cord. You can purchase a replacement AC adapter and power cord through our authorized parts distributor (Encompass). Unfortunately, due to the current Bestbuy phishing protocol for your protection, we cannot provide a direct email or phone number for Encompass as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on [Product Type] and from there you'll see different ways to reach us. Regards, Sam
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