Questions & Answers

29 Questions & 60 Answers
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  • Question
    does this version have the fingerprint sensor?   (5 Answers)

    Answers
    • Best 
      Answer

      No, but you can flash an international firmware (no root needed) to get the fingerprint scanner activated, it is software disabled in the US version.

      By Kai9 October 6, 2016.

    • Question
      Does this come with the fingerprint scanner working? Is this dual sim or single sim?   (5 Answers)

      By sonyfan October 10, 2016.

      Answers
      • Best 
        Answer

        The fingerprint sensor is there but you will need the UK firmware to make it enabled. Pretty easy to do and does not void the warranty because it is still official Sony firmware.

        By striker November 2, 2016.

      • Question
        will this phone work on the Verizon network?   (5 Answers)

        By franknyank December 2, 2016.

        Answers
        • Best 
          Answer

          Yes it will according to Verizon. Verizon sends out a new Sim card for free and once plugged in, it will work. CDMA and GSM are no longer causing issues of compatability. As long as the phone is unlocked and has sim slot...it's fully functional on Verizon now.

          By Matthew December 21, 2016.

        • Question
          I called Verizon and they advised me this phone, no matter GSM or CDMA will work with their network as long as I install the Sim card they just sent me. They advised me they were 100% certain of this. True or false and why?   (2 Answers)

          By Verizonsince1998 December 18, 2016.

          Answers
          • Best 
            Answer

            Probably true. I have been hearing lately that CDMA cellular providers now allow the use of unlocked GSM phones. Even CDMA phones have a slot for a SIM card, so I do not see any reason why this would not work. Fortunately, if there are any problems, Best Buy should let you return the phone.

            By Charles January 14, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Is the phone's body metal or plastic?   (2 Answers)

          By Anonymous January 2, 2017.

          Answers
          • Best 
            Answer

            Only back cover is metal. The rest of the phone is plastic but pretty durable.

            By Farikair January 3, 2017.

          • Question
            does it include earphones?   (5 Answers)

            By Catitarro November 3, 2016.

            Answers
            • Best 
              Answer

              No, not in the U.S. version. Only the international version will come with headphones.

              By Charles January 14, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Does this model suffer from overheating issues when recording? Some reviews say it gets hot really easily.   (1 Answer)

            By XperiaZ3CompactOwner July 6, 2017.

            Answers
            • Answer

              No, previously owned a z3 and that went hot

              By philippo July 28, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Which are the voice bands?   (0 Answers)

          • Question
            Can this phone enter any sim card? I am from Ireland, and i was thinking to bring back and use it in my country.   (1 Answer)

            By Tini May 31, 2017.

            Answers
            • Answer

              Yes, this product is unlocked.

              By CommunityAnswer May 31, 2017.

            • Question
              I bought sony xperia and my sim card is bigger than the slot for it. How/where do i purchase nano sim card for tmobile?   (2 Answers)

              By lala May 19, 2017.

              Answers
              • Answer

                Just go to a t-mobile store and they'll set it up for you

                By philippo July 28, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Member

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