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Questions & Answers

Your price for this item is $949.99
The comparable value price is $1,049.99
Page Showing 1-13 of 13 questions
  • QuestionI want to buy aSony ZV1-11 and I would like to know if when doing video does it shake? How’s the stabilization on this camera and is it worth to buy for beginners? Thank you

    Asked by Yoshikawa.

    • Answer Hi Yoshikawa, Sony commitment to customer satisfaction is our top priority. If you are going to shoot movies with the ZV1M2 handheld, we suggest turning the SteadyShot function for movies on. Just go to the MENU → Shooting → Image Stabilization → SteadyShot → On. Please remember to turn this function off when using a tripod to prevent malfunction. This is a good camera for beginners. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 12-1-2023 Sony Social Support

      Answered by SonyListens

  • QuestionSo I want to buy the Sony zv1 ii but does it come with a charger or is separate

    Asked by Onequestionofthechargerdoesitcomesincluded.

    • Answer Hi Onequestionofthechargerdoesitcomesincluded, Sony commitment to customer satisfaction is our top priority. A charger is not included in the package when you purchase a ZV1M2 camera. You can use a USB cable (commercially available) to charge from an external power source, such as a USB AC adaptor or mobile battery. When you use an AC adaptor, use one with a rated output of 1.5 A or higher. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 9-22-2025 Sony Social Support

      Answered by SonyListens

  • QuestionCan you charge this camera while filming?

    Asked by Jasmine.

    • Answer Yes.

      Answered by AustinF13

  • QuestionWhat flash do I need to to get for this camera?

    Asked by Brandi.

    • Answer Hi Brandi, Sony's commitment to customer satisfaction is our top priority. Sony has a handful of flash line up that is compatible with this camera. Please see this link for list of options: https://support.d-imaging.sony.co.jp/www/cscs/accessories/compatibility.php?area=us&lang=en&mdl=ZV-1M2&cat=9. Thank you for choosing Sony. -Linda 5-3-25 Sony Social Support

      Answered by SonyListens

  • QuestionCan you take clear stills from a video?

    Asked by B.

    • Answer Hi B, Sony commitment to customer satisfaction is our top priority. Yes. With the Photo Capture function of the ZV1M2 , you can capture a scene of a video as still images. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-16-2025 Sony Social Support

      Answered by SonyListens

  • QuestionDoes it come with flash?

    Asked by Alicia.

    • Answer No, you will need to purchase that separately

      Answered by Jmm1

  • QuestionCan u change out the lense for the camera yes or no?

    Asked by Rome.

    • Answer Hey Rome unfortunately it’s a fixed lens setup on this model. Still takes amazing pictures you’re just limited to the fixed lens on the camera if you’re looking for more options. They do offer an extend lens on Amazon that goes over the existing fixed camera lens. That can further enhance the camera’s performance. But I don’t think it’s needed for what it offers. Brought this camera for a trip to Europe due to its multi use and compact size overall not bad of a purchase great video capturing 8.8 out of 10 Photography 7.5 better than juggling your phone that’s already working overtime with maps, text, calls, web browsing your next meal or tourist attraction. Hope this helps.

      Answered by Anonymous

  • QuestionWhat country made?

    Asked by Scott.

    • Answer Hi Scott, Sony commitment to customer satisfaction is our top priority. Thank you for your interest on our ZV1M2 camera. This camera was made in China. If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle 4-7-2024 Sony Social Support

      Answered by SonyListens

  • QuestionMy zv1-ii won’t let me transfer my footage to my computer and, I did recently drop my camera at a parade and when I got home to transfer the footage it won’t let me transfer it to my computer, I need help please

    Asked by Transfering.

    • Answer Hi Transfering, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ZV1F camera. We suggest you contact our phone support at 239-245-6360 so we can troubleshoot the issue.   Regards, Larry 2-15-2024 Sony Social Support

      Answered by SonyListens

  • QuestionIs there a date imprint feature for pictures? The original Zv1 had this feature but I found no mention of it for the new Zv1 II.

    Asked by Anonymous.

    • Answer Hi , Sony commitment to customer satisfaction is our top priority. Thank you for your interest on our ZV1M2 camera. No, the date imprint feature is not supported by this camera but you can do it during post processing since the date and time will be recorded in its metadata. If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle 10-31-2023 Sony Social Support

      Answered by SonyListens

  • Questionhello, this camera came with a mic cover that slipped into the microphone spot. I lost mine and can't find anywhere to buy a new one/ replace it. please let me know what I should do, I do not want to buy a mic, I liked the wind cover the camera originall

    Asked by becca.

    • Answer Hi becca, Sony commitment to customer satisfaction is our top priority. You should be able to purchase the wind screen separately. Here is the part number for that: 504179701 for the black one, and 504179711 for the white one. We suggest you contact our phone support at 239-245-6360 so that we can assist you on purchasing one. Thank you for choosing Sony. Regards, Larry Sony Social Support

      Answered by SonyListens

  • QuestionHow long does it hold a charge?

    Asked by Eric.

    • Answer Hi Eric, Sony's commitment to customer satisfaction is our top priority. With a fully charged battery the camera can record approximately 45 minutes of video but for taking photos it will be around 300 images. Thank you so much for your question. And thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. - Pakorn (Sony Social Support)

      Answered by SonyListens