Questions & Answers

Q: QuestionDoes this sleepbud have active noise cancelling?

• A:Answer Yes, this sleepbud has active noise cancelling.

Q: QuestionCan these earbuds play audio through wireless connectivity?

• A:Answer Yes, these earbuds are able to play audio through Bluetooth wireless connectivity.

Q: QuestionHow long does the battery last with the charging case?

• A:Answer The battery lasts 45 hours with the charging case.

Q: QuestionIs the charging case included with this sleepbud?

• A:Answer Yes, the charging case is included.

Q: QuestionIs this a true wireless sleepbud?

• A:Answer Yes, this is a true wireless sleepbud.

Q: QuestionDoes this sleepbud have a warranty for parts?

• A:Answer Yes, this sleepbud has a warranty for parts that lasts 18 months.

Q: QuestionCan I have ANC on all night while playing local audio all night rather than having the audio turn off when sleep is detected, and if so, will the battery last all night?

Asked 7 months ago by Me.

• A:Answer Based on the information available for the Soundcore by Anker Sleep A30 earbuds, please note the following: These earbuds do not support ANC (Active Noise Cancellation). Instead, they use a 4-point passive noise masking system to block external noises. Furthermore, the Sleep A10 model (a similar product with detailed information) automatically switches modes when it detects that the user has fallen asleep. However, you can prevent this automatic switching by disabling the "Smart Switch" feature in the Soundcore app. To ensure that audio such as Bluetooth music plays continuously all night without interruption: Make sure the "Smart Switch" is turned off in Music Mode. This setting will prevent the earbuds from switching to Sleep Mode when sleep is detected. Regarding battery life, the exact duration depends on factors like volume level and the mode being used. While details about the battery life of the Sleep A30 model are not explicitly mentioned, similar earbuds provide substantial playtimes when fully charged. For extended use throughout the night, you may want to ensure the case is fully charged as well, as it may recharge the earbuds multiple times.

  Answered 7 months ago by Soundcore Team

  
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Q: QuestionFeatures says: 'smart ANC' but in Q & A, someone answered 'Based on the info available for the Soundcore by Anker Sleep A30 earbuds, please note: These earbuds do not support ANC (Active Noise Cancellation).' Which is true??

Asked 3 months ago by Jenkins.

• A:Answer Based on the verified information: Soundcore Sleep A10 earbuds do not support Active Noise Cancellation (ANC). Instead, they utilize a 4-point passive noise masking system to block external noises effectively. While the product may sometimes include "smart ANC" in the marketing descriptions, this could lead to confusion. It’s clear from the provided knowledge base that these earbuds lack ANC functionality. Thus, the claim that they do not support ANC is accurate.

  Answered 3 months ago by Soundcore Team

  
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Q: QuestionCan you use this to answer your phone or watch a movie to

Asked 3 months ago by Gina.

• A:Answer The Soundcore Sleep A20/A30 earbuds are primarily designed for sleep and music functionality and offer two modes: Music Mode and Sleep Mode. Phone calls: These earbuds do not have a microphone for making or receiving phone calls. Audio for calls will play through the connected device instead. Watching movies: They can play Bluetooth audio in Music Mode, so you can use them to watch movies when paired with your device. Do note that in Sleep Mode, only white noise is played, and Bluetooth audio is not supported. To switch between modes, you can use the Soundcore app or double-tap the left earbud to return to Music Mode for Bluetooth audio playback.

  Answered 3 months ago by Soundcore Team

  
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Q: QuestionWill the Soundcore A30 connect to my Google Pixel 9 and Bluetooth to YouTube, Facebook and other streaming apps similar to other wireless ear buds?

Asked 4 months ago by wbowhunt.

• A:Answer The Soundcore A30 earbuds are designed to connect via Bluetooth to your mobile devices such as the Google Pixel 9, allowing you to stream audio from various apps, including YouTube and Facebook, similar to other wireless earbuds. You need to ensure that your Google Pixel 9 has its Bluetooth enabled. Once paired, you can use the earbuds to stream audio from most applications on your phone. Furthermore, downloading and utilizing the Soundcore app from the Google Play Store can enhance your user experience by providing additional features and settings for the earbuds. However, the Soundcore app currently supports only mobile devices and does not work on computers.

  Answered 4 months ago by Soundcore Team

  
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Q: QuestionCan I use these to sleep with to block out outside noise

Asked 6 months ago by Deb.

• A:Answer Yes and no. They do control some local noise like my wife watching TV in the other room but on occasion I can hear train horns even though we live a few miles from the track. A lot seems to be how adept you are at fitting them, Get them in just right and they're fine. The ANC is not very aggressive compared with a very uncomfortable brand I tested previously

  Answered 5 months ago by deefoldguyVerified Purchase

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