Questions & Answers

Q: QuestionWill this camera detect and record a vehicle ? I tried another brand camera and it only detects/records people, and not a vehicle entering my driveway.

Asked 2 years ago by JDiddy.

This question was asked about the related product: Spotlight Cam Pro, Battery with 2K Video and Ring Vision, LED Lights, Dual-Band Wifi, and 3D Motion Detection - White

• A:Answer The camera detects movement so yes, if the car pulls up or drives out it will trigger the camera. Be sure you adjust the zone(s) for motion.

  Answered 2 years ago by HIMonteVerified Purchase

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Q: Questionis the spotlight on all the time or does it only come on when there's motion detected?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Spotlight Cam Pro, Battery with 2K Video and Ring Vision, LED Lights, Dual-Band Wifi, and 3D Motion Detection - White

• A:Answer Setting the ring on wi-fi.

  Answered 2 years ago by Ring

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Q: QuestionDo you need a monthly services to use this camera n have saved data ? How is the night vision / distance/range of the camera ? Does the light only come on with motion or it’s on all the time ?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Spotlight Cam Pro, Battery with 2K Video and Ring Vision, LED Lights, Dual-Band Wifi, and 3D Motion Detection - White

• A:Answer I pay every year to keep photo on camera.

  Answered 2 years ago by Ring

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Q: QuestionFor the Ring Spotlight Cam Pro Outdoor Wireless 1080p Battery Surveillance Camera - will the $59 Ring 4W Solar Panel work? Or does it need the $99 Ring 5W Super Solar Panel to work? If both will work, what is the difference in charge times?

Asked 3 years ago by Andrew.

• A:Answer Hi Andrew. Yes, the 4W Solar Panel will work with the Spotlight Cam Pro. If you have any further questions or concerns, try browsing the Ring Community at https://community.ring.com/. As our first peer-to-peer forum, the Ring Community allows you to ask questions and interact with other neighbors to discuss your Ring devices. Best wishes, David with Ring.

  Answered 3 years ago by Ring

  
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Q: QuestionCould you mount camera onto the roof?

Asked 3 years ago by Mark.

This question was asked about the related product: Spotlight Cam Pro, Battery with 2K Video and Ring Vision, LED Lights, Dual-Band Wifi, and 3D Motion Detection - White

• A:Answer i guess you could , but i would not recommend if you have trees around, flying debris could know it off.

  Answered 3 years ago by angladms42Verified Purchase

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Q: QuestionWhere is the battery and how do I charge it?

Asked 3 years ago by Battery.

• A:Answer It's on the bottom portion of the camera you turn it to the left and pull down. Once battery is out you charge it with the wire that was sent with it in the box. I usually charge ours for a few hours while I'm at home.

  Answered 3 years ago by AnnaM

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Q: QuestionHow long is the battery life and what kind of batteries

Asked 3 years ago by Anonymous.

This question was asked about the related product: Spotlight Cam Pro, Battery with 2K Video and Ring Vision, LED Lights, Dual-Band Wifi, and 3D Motion Detection - White

• A:Answer the battery life depends on a lot of things , motion detectors settings , what type of things you want the camera to do, because they have alarms and lights. when i am home during the day, i may turn my off or make them snooze for a 8 hours. my last 2 weeks average, thats with one battery installed, . i bought 2 extra battery's to change them out. they do hold 2 battery's at one time. you have to set that up at the time of set up., hope this helps. you find out things as you work with it and the more you read up on it

  Answered 3 years ago by angladms42Verified Purchase

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Q: QuestionCan this camera operate on AC power and battery

Asked 3 years ago by Charger.

This question was asked about the related product: Spotlight Cam Pro, Battery with 2K Video and Ring Vision, LED Lights, Dual-Band Wifi, and 3D Motion Detection - White

• A:Answer they sell 2 types one is for battery operation and they also sell the wired type

  Answered 3 years ago by angladms42Verified Purchase

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Q: QuestionCan you use a plug adapter?

Asked 3 years ago by carly.

This question was asked about the related product: Spotlight Cam Pro, Battery with 2K Video and Ring Vision, LED Lights, Dual-Band Wifi, and 3D Motion Detection - White

• A:Answer Yes

  Answered 2 years ago by FedericoBVerified Purchase

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Q: QuestionCan the spotlight be turned off

Asked 3 years ago by Jacko.

This question was asked about the related product: Spotlight Cam Pro, Battery with 2K Video and Ring Vision, LED Lights, Dual-Band Wifi, and 3D Motion Detection - White

• A:Answer Yes, but the controls are a little confusing. I'm not sure I am doing it correctly. The literature that cam with the unit is worthless.

  Answered 2 years ago by NoneVerified Purchase

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Q: QuestionCan this cam be hardwired as well?

Asked 2 years ago by Anonymous.

• A:Answer Do you have a part number for cam spotlight pro wired?

  Answered 2 years ago by Shane

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Q: QuestionI have the floodlight wired camera, i can set it to tell the person approaching that they are being recorded, does this one have the same feature?

Asked 2 years ago by HD.

This question was asked about the related product: Spotlight Cam Pro, Battery with 2K Video and Ring Vision, LED Lights, Dual-Band Wifi, and 3D Motion Detection - White

• A:Answer No it does not.

  Answered 2 years ago by ScooterVerified Purchase

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Q: QuestionDoes it have to be mounted to a wall or can you hang it from a ceiling

Asked 2 years ago by Anonymous.

• A:Answer the Ring Spotlight Cam can is very versatile, but you will need to periodically charge the batteries unless you also install the solar or the hard wired power source.

  Answered 2 years ago by None

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Q: QuestionHow many lumins does the light put out? It's a spotlight

Asked 2 years ago by Chuck.

This question was asked about the related product: Spotlight Cam Pro, Battery with 2K Video and Ring Vision, LED Lights, Dual-Band Wifi, and 3D Motion Detection - White

• A:Answer The light is very diffused and appears to be about 1000 lumens. I would not expect much illumination past 12 feet except for grayscale and grainy images.

  Answered 2 years ago by NoneVerified Purchase

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Q: QuestionWhat color is the light? Is it yellow? Or is it white like day light?

Asked 3 years ago by Bob80.

This question was asked about the related product: Spotlight Cam Pro, Battery with 2K Video and Ring Vision, LED Lights, Dual-Band Wifi, and 3D Motion Detection - White

• A:Answer Hi Bob80. Good question! The Ring Spotlight Cam Pro Battery comes with two 3000° Kelvin spotlights. It's our most advanced battery-powered spotlight camera, and it features 3D Motion Detection, Audio+, and full 1080p HDR video to help provide pro-level security at key outdoor spaces. Learn more here: https://support.ring.com/hc/en-us/articles/9513837373332-Spotlight-Cam-Pro-Information. If any additional information is needed regarding your Ring question, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

  Answered 3 years ago by Ring

  
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