Questions & Answers

Q: QuestionWhat is the battery life?

• A:Answer The battery life of the earbuds is 10 hours.

Q: QuestionWhat devices are compatible with the earbuds?

• A:Answer The Arctis Gamebuds are easily connected to PlayStation, PC, handhelds, Switch, and more.

Q: QuestionDoes the microphone have noise cancellation?

• A:Answer The microphone has a noise-canceling feature.

Q: QuestionIs there a carrying case included?

• A:Answer Yes, the Arctis Gamebuds True Wireless Noise Cancelling Gaming Earbuds include a carrying case.

Q: QuestionDo these earbuds have active noise cancellation?

• A:Answer Yes, they feature 4-mic hybrid ANC (Active Noise Cancellation) for immersive gaming.

Q: QuestionHow do these earbuds connect wirelessly?

• A:Answer These earbuds use a high-speed 2.4GHz wireless connection for devices like Xbox, PC, and PS5, and they can also connect via Bluetooth 5.3 for mobile devices.

Q: QuestionWhat is the battery life of these earbuds?

• A:Answer These earbuds have a battery life of up to 10 hours on a single charge.

Q: QuestionCan I use these earbuds in the rain?

• A:Answer Yes, these earbuds are IP55 water-resistant, meaning they are built to withstand exposure to rain or sweat.

Q: QuestionAre these earbuds compatible with Xbox audio presets?

• A:Answer Yes, the SteelSeries Arctis Companion App offers over 100 presets to enhance game audio specifically for Xbox, PC, and other devices.

Q: QuestionCan I control the volume with these earbuds?

• A:Answer Yes, you can assign volume control, along with other functions like ANC modes and mic mute, to the on-ear mechanical buttons.

Q: QuestionWhat is the maximum range for the wireless connection?

• A:Answer The maximum wireless range is 20 feet.

Q: QuestionThe Xbox version states that it works with PS5 on top of Xbox, does it work flawlessly or is there some kind of catch? Also, does it still allow you to access the PS5 game presets or are you locked to the Xbox ones?

Asked 1 year ago by Austin.

• A:Answer There's no catch, it's compatible with all the same devices as the PS5 version in exactly the same way. The dongle has a small switch which needs to be switched to Xbox mode to enable Xbox to work is the only difference. The app contains a full list of presets for games on PS5, Xbox and other platforms like PC and Switch. They are all always accessible no matter what system you are on, right from the app.

  Answered 1 year ago by LordH79

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Q: QuestionI lost my right ear bud, do I have to order a whole new set, or can I get a replacement bud?

Asked 9 months ago by VolsNation10.

• A:Answer You can buy replacement buds from the Steelseries website for $99, comes with medium tips.

  Answered 7 months ago by SmashBro22Verified Purchase

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Q: QuestionCan I use these with my phone Bluetooth and my Xbox simultaneously like I can with my steelseries 9x? For example, with my current steelseries, I can be playing CoD on my Xbox and here game sound while taking with friends on the discord app on my phone.

Asked 1 year ago by Mike.

• A:Answer Not simultaneously, I have pick up calls with them while I was playing. Once I hang up it takes me back to my pc. I don’t know if this help you.

  Answered 11 months ago by JeffreyGVerified Purchase

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Q: QuestionIs there a mute button on the earbuds

Asked 1 year ago by JustinH.

• A:Answer not a dedicated button. but you press the earbud and itll do a mute/unmute tone.

  Answered 1 year ago by SeanPVerified Purchase

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Q: QuestionIs this compatible with xbox x

Asked 1 year ago by Fly.

• A:Answer There are three different models. The ones I have are the black version for the PS5, PS4, PC, and Switch. They also work VERY well with iPhone and iPad Pro. Model:61706SKU:6594151 are PS5 Black Model:61708SKU:6594152 are PS5 White Model:61707SKU:6594142 says for Xbox, PS5 and the others. As of me writing this, 10-28-24, BB only has black in Xbox specific ones.

  Answered 1 year ago by TomBVerified Purchase

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Q: QuestionWill these work with PlayStation portal?

Asked 1 year ago by Rafael.

• A:Answer Not directly plugged into the PlayStation Portal. You would need to pair the GameBuds with your Playstation, then have the audio routed to the GameBuds.

  Answered 1 year ago by KenbucksVerified Purchase

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Q: QuestionWill these work with the Nintendo Switch 2?

Asked 1 week ago by NintendoSwitch2.

Q: QuestionWhat is the difference between the PS5 version and the Xbox specific version?

Asked 5 months ago by Scott.

• A:Answer Xbox only supports its own version of wireless connection and won’t work devices that support standard Bluetooth.

  Answered 5 months ago by WhiplashPants

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