Questions & Answers

Q: QuestionIs this security camera cable safe to use inside walls?

• A:Answer Yes, this security camera cable is UL certified and fire resistant for safe use in walls.

Q: QuestionWhat material is used for the conductor of this cable?

• A:Answer The conductor material of this cable is copper.

Q: QuestionIs this cable compatible with Swann security systems?

• A:Answer Yes, this cable is compatible with Swann security systems.

Q: QuestionDoes this cable have a design that ensures a secure connection?

• A:Answer Yes, this cable has a tight-locking design that ensures a secure connection.

Q: QuestionWhat is the length of this security camera extension cable?

• A:Answer The security camera extension cable is 100 feet long.

Q: QuestionAre the video files stored securely with this system?

• A:Answer Yes, all data and video files are encrypted and securely stored in the USA.

Q: QuestionWhat is the minimum size conduit size required to pull the the BNC and power cable thru?, an example being 1/2" conduit, 3/4" conduit, other. Thanks JBSEC

Asked 4 years ago by JBSEC.

• A:Answer I used a 3/4 in conduit and ran them through spread out.

  Answered 2 years ago by CarlHallVerified Purchase

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Q: QuestionCan I connect this 100’ to the 50’? It is okay to do that? Will I see a quality drop? Speed drop? I have a long run to the back of my warehouse.

Asked 5 years ago by Blake919.

• A:Answer Hello Blake919, Thank you for reaching out to us. Yes, the longest recommended run is 300 feet. We would recommend using the original length needed to avoid any potential video loss. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: Questioni have a swan enforcer security it turns black and white at night that's great but i keep getting white clouds blocking the things that i need to see outside how can i zap it out it is only on one of the cameras how do i zap it out so that i can see

Asked 7 months ago by Bugs7349.

• A:Answer Hi Bugs. Sorry, I am not entirely sure what you are meaning, is there condensation from moisture inside the lens that is causing a cloudy image? If so, please raise a warranty request with Swann and we can replace your faulty camera for you. https://support.swann.com/hc/en-us -SD, Swann Team.

  Answered 7 months ago by Swann

  
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Q: QuestionCan this cable be buried under ground as long as there’s no connection buried

Asked 1 year ago by Anonymous.

• A:Answer Hello. Thank you for your question. You could bury the cables underground but to ensure they last longer and don't degrade over time we would recommend protecting them by putting them inside plastic conduit. For further assistance, please visit our support page or contact us over the phone. https://support.swann.com/s/ Please let us know how we may further assist you, Thank you. LV - Swann Team

  Answered 1 year ago by Swann

  
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Q: QuestionAre these cables outdoor weatherproof?

Asked 2 years ago by 27Skins.

• A:Answer yes they are I wrapped the connections in electrical tape to keep them dry. My cameras have been in place for 8 years.

  Answered 2 years ago by CarlHallVerified Purchase

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Q: QuestionCan’t find a 100 ft Swann extension cable anywhere right now so is there another brand compatible Swann? Thank you J

Asked 3 years ago by Joy.

• A:Answer Hello Joy, Thank you for reaching out to us with your question. You can find this cable at the link below. https://us.swann.com/swpro-30ulcbl/ Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 3 years ago by Swann

  
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Q: QuestionBy accident I have cut the cable from my camera to the inside of my house. Can the BNC be spliced.

Asked 3 years ago by dumbaccident.

• A:Answer Hello, Thank you for reaching out to us with your question. We would not recommend altering the cable as this can lead to other potential issues. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/hc/en-us Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 3 years ago by Swann

  
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Q: QuestionCan these cords be ran with electric lines on power poles to reach another building less than 300ft away without interference?

Asked 4 years ago by Sean.

• A:Answer Hello Sean, Thank you for reaching out to us. We are not sure we understand your question. We would recommend reaching out to a member of our technical support team. We can be reached 24 hours a day. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 4 years ago by Swann

  
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Q: QuestionI have just purchased Swann 16 channel Security system. (Model # SWNVK-1686810FB-US) (SKU: 6423312). I need (4) 100 FT. extension cables. Are these extension cables compatible with the above mentioned system. Gary

Asked 4 years ago by Gary.

• A:Answer Hello Gary, Thank you for reaching out to us with your question. No, the cables included in this kit will use an Ethernet cable for connection. This can be purchased at your local hardware store. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 4 years ago by Swann

  
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Q: QuestionI have an older model Swann 16 channel 1080p with these cords. I have some 100' cables that I purchased and never used. If I purchase a new 4k model, will these cords make a difference in the quality? The cables look like these and purchased 4yrs ago

Asked 5 years ago by SwannCables.

• A:Answer Hello, Thank you for reaching out to us with your question. In order to achieve the 4K resolution, you will need to use the BNC wires with purple and red ends. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionCan this cable be compatible with night owl that are wired. Since the night owl cable is sold out..

Asked 5 years ago by Cindy.

• A:Answer I hooked the cameras to my old Night Owl and they seem to be working fine

  Answered 4 years ago by Norm

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Q: QuestionAre the connecting ends water-proof for exterior conditions?

Asked 5 years ago by Wa2driven.

• A:Answer Hello Wa2driven, Thank you for reaching out to us with your question. No, the connecting ends must be protected from the elements. For the best experience, we would recommend that the cables be protected from the direct exposure to the elements. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionWe want to order the Swann - 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Surveillance System & will need more than 60 ft. Will this connect to the cable & Is the cable weatherproof. We have to run from the house to the garage? Thank you

Asked 5 years ago by sjr.

• A:Answer Hello, Thank you for reaching out to us. The longest recommended run for this system is 300 feet. This can be joined to your existing wiring. This cable is not weatherproof. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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