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Questions & Answers

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  • QuestionDoes the camera require a router or can it be directly connected to a wifi signal? Is there a monthly charge for service?

    Asked by M.

    • Answer Hello M. Thank you for your question. This is an add-on camera that works with a DVR recorder. Swann also sells wireless cameras that work independently from a recorder and can be directly connected to Wi-Fi. Please visit our website for our full range of products or for further assistance, please visit our support page or contact us over the phone. https://support.swann.com/s/ LV - Swann Team

      Answered by Swann

  • Questionwhat camera is compatible with the Swann A850 Pro-Series Security Camera?

    Asked by workallday.

    • Answer Hi Rosalie. Sorry, but your question is a little confusing as cameras aren't compatible with other cameras. Are you meaning what DVR is compatible with the old PRO-A850 camera?, or do you mean you have an existing DVR system with PRO-A850 cameras and you wish to add another camera to your system? The A850 is a 720p camera that was discontinued around 7 years ago so we'd need to understand which DVR model you own in order to recommend a compatible camera for it. Swann do no sell the old PRO-A850 camera anymore but you may still be able to find some stock online somewhere. -SD, Swann team

      Answered by Swann

  • QuestionCan I see on my wireless phone whatever activity the camera is recording

    Asked by Shorty.

    • Answer Hello Shorty, Thank you for your question. You can view the activity from this camera on your phone using the Swann Security App as long as the camera has a wired connection to a compatible DVR recorder box. Please note, an internet connection is required if you will need to remotely access and control your device. Hope that helps. LV - Swann Team

      Answered by Swann