Questions & Answers

Q: QuestionDoes this security system record video with audio?

• A:Answer Yes, this security system records video with audio.

Q: QuestionAre the cameras in this system wired or wireless?

• A:Answer The cameras in this system are wired.

Q: QuestionCan I view the video from the cameras on my phone?

• A:Answer Yes, you can stream video from the cameras on your phone.

Q: QuestionHow many cameras are included in this security system?

• A:Answer There are four cameras included in this security system.

Q: QuestionWhat is the video resolution of this security camera system?

• A:Answer The video resolution of this security camera system is 4K (2160p).

Q: QuestionWhat is the night vision distance of this camera?

• A:Answer The night vision distance of this camera is 100 feet.

Q: QuestionI already have CAT 6 cables run to the various locations. I assume that the connectors are not compatible. What is involved with switching them?

Asked 3 months ago by Anonymous.

• A:Answer There was some new wiring for the new sets of cameras he didn’t remove or touch the others I don’t know why Besides I’m not happy with the job because with the car alert each car that passed day or night I can even sleep at night with the car alert no matter what I do I went to the store to report that I was told that the technician will be calling me here I’m 8 days later still nothing has been done

  Answered 3 months ago by Anonymous

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Q: QuestionDoes it come in black and does it save to the cloud?

Asked 4 months ago by Kevin.

• A:Answer Hi Kevin. Yes, the NVR recorder typically comes in black, while the cameras are usually white. The system uses an internal hard drive to store recordings locally. Additionally, if you subscribe to Swann’s “Secure+” plan (unlimited), you can get cloud storage for recordings. Mary - Swann Team

  Answered 4 months ago by Swann

  
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Q: QuestionIs it easy to install?

Asked 4 months ago by Ginny.

• A:Answer Hi Ginny. Yes. This is a plug-and-play system. Once you connect all the wires correctly and set it up, the system will work immediately without any complicated setup. Mary - Swann Team

  Answered 4 months ago by Swann

  
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Q: QuestionHow long will this record with all 4 cameras on, set at constant recording, at full res?

Asked 5 months ago by Kalel.

• A:Answer Thank you for your question, Kalel. The number of days your system can record with all 4 cameras on at full resolution depends on your recording settings, such as resolution, frame rate, and motion detection. Storage requirements will vary based on these settings. You can visit the [Swann Support Center] (https://support.swann.com) to use our recording calculator, which will help you estimate how many days of recordings your recorder can save. Mary – Swann Team

  Answered 5 months ago by Swann

  
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Q: QuestionCan I add more cameras to this system? Also which cameras can I use with this system? Are there cordless type to go with this system?

Asked 8 months ago by Anthony.

• A:Answer Hi Anthony. Yes, you can add more cameras to this system. It’s specifically designed to work with Swann’s NVR AdvancedX™ Wired NVR and compatible PoE IP cameras (SWNHD-ADVANCXB) Please note that this system supports wired Power over Ethernet (PoE) cameras only. Cordless or Wi-Fi cameras are not compatible with this setup. If you're interested in wireless solutions, Swann offers separate Wi-Fi-based systems, but these are not cross-compatible with the AdvancedX™ NVR. Mary -Swann Team.

  Answered 7 months ago by Swann

  
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