Questions & Answers

Q: QuestionHow difficult is it to set up remote viewing on app? I had swann a few years back and you had to have special static IP or something. Basically, can I use my Starlink connection or do I need to do anything special? I’m assuming tech has become easier..

Asked 3 years ago by Cafeluminatti.

Q: QuestionWhat’s the difference between the enforcer & enforcer pro

Asked 3 years ago by 1249.

• A:Answer Thank you for question 1249. We refer to any of our cameras that include Red and Blue flashing lights as our Enforcer range, on some cameras these lights can also be accompanied by a siren. You do not need to use the Enforcer feature if you don't want to as it's a controllable setting which you can turn on or off. We normally use 'Pro' to denote cameras that are 4K resolution, but it can also refer to the model code of any camera that works with our DVRs. -SD, Swann Team.

  Answered 3 years ago by Swann

  
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Q: QuestionDo I have to run a power wire all the way to the cemera or does the video wire produce the power also and how long are the cables and if they aren't long enough do they have extensions i can put on them to make em longer

Asked 3 years ago by Swanenforcersystem.

• A:Answer Hello, Thank you for reaching out to us with your question. The BNC cable will have a power line run through it. The cables included in each kit are 60 feet long and 1 is included per camera. The longest recommended run from the camera to the recorder is 300 feet. Longer cables are available and sold separately. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 3 years ago by Swann

  
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