A:AnswerHello Camera5,
Thank you for reaching out to us with your question. The frame rate options will vaey on the recording resolutions and camera model. This information is not immediately listed. We would recommend reaching out to a member of our support team and opening a support ticket. Once the needed information becomes available we will get back to you. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello jesusmft,
Thank you for reaching out to us with your question. Swann only tests compatibility with other Swann products. We are not able to confirm if this will work with third-party products.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Josh,
Thank you for reaching out to us with your question. No, the cameras included in this kit have one-way audio. They are equipped with a microphone for listening. We would recommend looking into our other NVR kits.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello Mike. Thank you for your question. The Swann Security App is only for use on the Android/iOS Platforms. Hope this helps. LV - Swann Team,
A:AnswerHello Julia, thank you for your question. You can install wireless cameras or a doorbell in the same location as your wired system. However they work independently without the need to be connected to a DVR/NVR system. You will still have the ability to view all of your devices remotely using the same Swann Security App. Please check out our website to view our full range of wireless series and doorbells. Hope that helps. - LV, Swann Team
A:AnswerHi Dharmender. Yes, if you wish to you could replace the hard drive with a larger capacity one, up to a maximum of 6TB. We would recommend purchasing a surveillance-grade drive from a reputable brand as these NVR's do a large amount of read and writing each day. Please note however that opening up the case to replace the hard drive may void the warranty. -SD, Swann team
A:AnswerHello Tapper1,
Thank you for reaching out to us with your question. This model can be found at the link below.
https://us.swann.com/swnvk-876804/
Please scroll to the bottom of the page and here you will find a section listed as "Downloads". This will be all the user manuals for the product. If you have any issues, please reach out to a member of our support team directly. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
A:AnswerHello DeeWat63,
Thank you for reaching out with your question. Our Master-Series 4K HD 10 Camera 16 Channel NVR Security System allows you to enjoy local recording onto the massive 2TB hard drive with no fees ever, store months of recordings before it starts saving over older footage. Recording may vary depending on the amount of movent detected by your camera, sensitivity, and motion or continuous recording settings. Additionally, this device can support up to a 6TB hard drive size.
Please let us know if we can be of further assistance.
Thank you,
LV
Swann Customer Support
A:AnswerHello Brahmdutt,
Thank you for reaching out to us with your question. This recorder supports an upgrade of the hard drive of up to 6 TB internally. For more information, contact a member of our support team directly. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
