Questions & Answers

Q: QuestionWhat is the combined energy efficiency ratio (CEER) of the air conditioner?

• A:Answer The combined energy efficiency ratio (CEER) of the air conditioner is 6.1.

Q: QuestionDoes the air conditioner have a sleep mode?

• A:Answer This air conditioner does have a sleep mode.

Q: QuestionCan the air conditioner be controlled using voice commands?

• A:Answer You can use simple voice commands to control your portable AC when paired with Alexa or Google Assistant-enabled devices.

Q: QuestionHow many fan speeds does the air conditioner have?

• A:Answer This air conditioner has three fan speeds.

Q: QuestionDoes the air conditioner have wheels or casters?

• A:Answer This portable air conditioner has four wheels, making it easy to move from room to room.

Q: QuestionWhat is the lowest temp this AC can bring a room? My room is kinda small and I have pets. Will this unit bring my room down to at least 79°F? I also have a left to right sliding window. What are the dimensions of the window insert that holds the vent?

Asked 1 week ago by Stevie.

• A:Answer The temperature range for this unit is 64-90 F. The Window slider kit is approximately 4 inches wide and can extend up to 59 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 1 week ago by TCLExpert

  
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Q: QuestionHow long is the cord, and is it 3-prong

Asked 1 month ago by steve.

• A:Answer The power cord is approximately 6 feet long and utilizes a standard wall plug. Hope this helps! Thank you, TCL Customer Support

  Answered 3 weeks ago by TCLExpert

  
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Q: QuestionWhat are the dimensions of the bracket at the end of the hose that sits in the window opening? I am putting this in a small window.

Asked 1 month ago by Dela.

• A:Answer The window slider panel can be cut down to about 12" in length. It is 4" wide. Hope this helps! Thank you, TCL Customer Support

  Answered 1 month ago by TCLExpert

  
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Q: Questioncan you send someone to install it for me?

Asked 4 months ago by Anonymous.

• A:Answer For inquiries concerning delivery and installation, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionDoes it shut off when temperature is achieved?

Asked 6 months ago by Rc.

• A:Answer In Cool Mode, the compressor turns off once the room reaches the desired temperature and will turn back on when cooling is needed again. During this time, the fan continues to run, circulating the air to help maintain a consistent room temperature. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionWhat is the weight of this?

Asked 8 months ago by Jess.

• A:Answer This portable AC weighs approximately 41.90 lbs. Hope this helps! Thank you, TCL Customer Support

  Answered 8 months ago by TCLExpert

  
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Q: Questiondo you need to drain it if you use the window vent?

Asked 10 months ago by ash1.

• A:Answer No, you only need to drain it if you use the dry mode or ir purifier made.

  Answered 8 months ago by MarkieVerified Purchase

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