A:AnswerIn order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
A:AnswerCurrently, our Roku based TVs do not support Bluetooth. If you are trying to connect a sound bar or speakers you can use the Optical port, or the HDMI ARC port. For Headphones, there is a Headphone jack on the back of the TV, or you can download the Free Roku app for private listening. Hope this helps! Thank you, TCL Customer Support
A:AnswerThe majority of our customers report a good experience with the internal speakers. However, some people elect to add a soundbar to further enhance their viewing experience. Hope this helps! Thank you, TCL Customer Support
A:AnswerWith the combination of 4K UHD, QLED technology, Dolby Vision and HDR support, a dedicated gaming mode, and low input lag, this is a great option for a gaming TV! Thank you, TCL Customer Support
A:AnswerThe 55R635 model is a 2020 update ($649) of the 55R625 2019 model ($579). I purposely bought a 2019 model because one of the professional reviews I read on-line said the 2019's picture quality was actually very slightly better than the 2020.
A:AnswerYes, the picture quality is great, better than the other tv’s. The sound quality could be better, but it is good enough. I plan to buy a sound bar. The cost savings on the tv, versus other models, offsets the price of the sound bar.
A:AnswerYou can go to www.Roku.com/whats-on to see what streaming channels and apps are offered through the Roku Channel Store. To search for a specific channel you would simply want to enter that information into the search section. Hope this helps! Thank you, TCL Customer Support
A:AnswerYou can go to www.Roku.com/whats-on to see what streaming channels and apps are offered through the Roku Channel Store. To search for a specific channel you would simply want to enter that information into the search section. Hope this helps! Thank you, TCL Customer Support
A:AnswerFor better assistance regarding stock inquiries, you may want to contact your local Best Buy or Best Buy customer support. Hope this helps! Thank you, TCL Customer Support
A:AnswerFor better assistance regarding stock inquiries, you may want to contact your local Best Buy or Best Buy customer support. Hope this helps! Thank you, TCL Customer Support
A:AnswerThis TCL Roku TV was originally launched at the end of last year. However, the exact manufacturing date is specific to each TV. Hope this helps! Thank you, TCL Customer Support
A:AnswerThe new 2020 6-Series has not yet been released. We currently do not have any additional information than what has been released at CES earlier this year. Any updates will be available through our website www.TCLUSA.com as well as our social media accounts. You can also sign up for our news letter to receive the most current information. Hope this helps! Thank you, TCL Customer Support
A:AnswerFor inquiries regarding stock, you may want to contact your local Best Buy or Best Buy Customer Support as they would be the best equipped to further assist you. Hope this helps! Thank you, TCL Customer Support
