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Open box TV's can be both old TV's that were on display and on for multiple hours a day or they could be returns from a customer who was unhappy with the tv for X reason usually if you ask an employee they can check the day the tag was created.
Sorry, there was a problem. Please try again later.For inquiries concerning the condition of a TV or policy, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps! Thank you, TCL Customer Support
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