Questions & Answers

Name: TCL - 65" Class 6 Series LED 4K UHD Smart Roku TV
Brand: TCL
SKU: 6367717
Price: 479.99 USD
Rating: 4.5 (857 reviews)

TCL - 65" Class 6 Series LED 4K UHD Smart Roku TV

Model:: 65R625; |
SKU:: 6367717

User rating, 4.5 out of 5 stars with 857 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 120 questions

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QuestionWhat is the best and safest way to clean the screen? Thank you
Asked 6 years ago by emceeicon.
- Answer You can visit https://www.tclusa.com/sites/default/files/2019-10/R62Xseries%20Roku%20User%20Guide_US.pdf to access the full users guide for this TV. On page 136 you will find Care and Cleaning instructions. Hope this helps! Thank you, TCL Customer Support
  Answered 5 years ago by TCLExpert
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QuestionDoes the TCL have the airplay capability?
Asked 4 years ago by Sully.
- Answer This TCL Roku TV will support Airplay with the coming updates. You can visit https://support.roku.com/article/360057488733 for more information. Hope this helps! Thank you, TCL Customer Support
  Answered 4 years ago by TCLExpert
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Questiondoes this TV come with the Roku Enhanced Voice Remote & can you make your smart phone the remote? Thanks
Asked 5 years ago by DannyBBuy.
- Answer This TCL Roku TV comes with an RF Voice Roku remote. You can indeed download the free Roku mobile app on your Smartphone or tablet to use as a remote. Through the Roku mobile app, you gain access to power toggle, volume toggle, private listening, voice search, and more. Hope this helps! Thank you, TCL Customer Support
  Answered 5 years ago by TCLExpert
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QuestionWhat is the stand depth? I need to know whether it will fit in the 11.5 inch-deep shelf in my wall alcove.
Asked 5 years ago by bob417.
- Answer For this 65 inch TCL Roku TV, the feet spacing to fit on a stand is 56.9 inches wide and 12.4 inches deep. Hope this helps! Thank you, TCL Customer Support
  Answered 5 years ago by TCLExpert
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QuestionIs this tv back lite full array or just edge
Asked 5 years ago by Anonymous.
- Answer This is a full array television with Dolby vision
  Answered 5 years ago by ep76
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QuestionIs there a manufacturer warranty and can you please describe? What is Best Buy's' "free" warranty?
Asked 5 years ago by Dpags.
- Answer There is a 1 year manufacturer's warranty and I don't know anything about a "free" Best Buy warranty.
  Answered 5 years ago by Kay1
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QuestionIs this TV rated to work with 110-120V at 50Hz (50 cycles) electricity supply?
Asked 5 years ago by Anonymous.
- Answer This TCL Roku TV is designed and engineered to be used within the US. As such, it supports 120V at 60Hz. Hope this helps! Thank you, TCL Customer Support
  Answered 5 years ago by TCLExpert
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QuestionDoes it have an HDMI (ARC) for a soundbar hook-up?
Asked 5 years ago by rikraq.
- Answer Absolutely! This TCL Roku TV features 4 HDMI ports, one of which is ARC. Hope this helps! Thank you, TCL Customer Support
  Answered 5 years ago by TCLExpert
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QuestionDo the mounting legs on this tv have an adjustment range?
Asked 5 years ago by Ydna.
- Answer no they are static, from side to side they measure 57 inches and from front to back 12, my cabinet was smaller from side to side so what I ended up doing was buying legs that you can install in the back instead of the wall mount and not it sits in the middle and I am happy. hope that helps.
  Answered 5 years ago by AngelM
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QuestionHas the remote improved over the previous year's model? Last year's model remote seemed to have to be aimed directly at the TV to operate properly.
Asked 5 years ago by Jay00.
- Answer I don't now how the older model's remote performed, but this one is fine. I never point it at the TV and frequently have it covered by blankets and it functions perfectly. I only wish I could say the same for my surround sound remote...
  Answered 5 years ago by CineJamie
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Questioncan this tv be used vertically?
Asked 5 years ago by Anonymous.
- Answer Yes, it can be used vertically.
  Answered 5 years ago by CommunityAnswer
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QuestionCan this tv pause live tv?
Asked 5 years ago by Anonymous.
- Answer If you connect a USB Drive to your TV you can access Live TV Pause. You can visit https://support.tclusa.com/20272-roku/209528-what-is-live-tv-pause?from_search=29855470 for more information about this. Hope this helps! Thank you, TCL Customer Support
  Answered 5 years ago by TCLExpert
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QuestionMy TCL 65R625 looks like it has no HD. My 40" Sony Bravia well over 10 years old has a vastly superior picture. Would appreciate any help to remedy this issue.
Asked 5 years ago by joeSc.
- Answer My TCL 65" 4k TV is a series 6 TV 2018 . I have owned four Roku 4k TVs the others were 55" . They were good TVs . I gave the 3 - 55" TVs to my family so I could up grade to my 65" TCL 4K Roku TV series 6 and it's the best out of all 4 TVs. I don't know what his problem is or what series he has. BUT My TCL 4K TV HAS AN OUTSTANDING 4K PICTURE AND SOUND
  Answered 5 years ago by Anonymous
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QuestionMy soundbar is connected via HDMI-arc and cable box in HDMI 1. The video arrives before the sound when watching cable TV. The soundbar allows sound to be delayed, not sped up. Is there a setting on this tv to help sync video and audio?
Asked 5 years ago by JMAN253.
- Answer I used optical cable without sync issues. I didn't have an issue with sync but I have read that others have used the optical cable to resolve syncing issues. Roku has a few known issues with sound bar syncing. Also wanted to share this, might help. From AVS form TCL R625 thread: "I was able to resolve audio delay by changing the audio format on the TCL from auto detect to a specific format (Stereo, DD, DD+, etc). Before doing that, it was at times unwatchably out of sync." "Thanks to me...lol Kidding. Yeah audio detect screws up everything with the audio, so I just keep it on DD+ and DTS. It works fine."
  Answered 5 years ago by Ocre
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QuestionDoes the 6 series TCL 65" TV with Roku come with the Xfinity Streaming App?
Asked 5 years ago by Zoner.
- Answer I just searched the roku channel store and the Xfinity streaming beta is available.
  Answered 5 years ago by kenbr1960
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QuestionIs this tv compatible with Fire tv ?
Asked 5 years ago by Satchmo1960.
- Answer Sure, but It comes with the Roku built in. so Fire is really redundant.
  Answered 5 years ago by marc
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QuestionHow much does the TV weigh?
Asked 2 years ago by Pres.
- Answer Without the feet attached, this 65R625 weighs approximately 52.9 lbs. Hope this helps! Thank you, TCL Customer Support
  Answered 2 years ago by TCLExpert
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QuestionWhat is the width and height of a 65" TV - TCL 6 series?
Asked 4 years ago by Deb.
- Answer Without the feet attached, the dimensions of this TV are as follows: (W x H x D) 56.9" x 32.9" x 3.4". Hope this helps! Thank you, TCL Customer Support
  Answered 4 years ago by TCLExpert
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Questionwill this remote work with my surround sound system which is controlled through a denon receiver?
Asked 4 years ago by ktn66.
- Answer Absolutely! Just connect an HDMI cable to the ARC port on the TV and on your receiver. The remote will then automatically turn on the receiver when you turn on the TV. The remote also adjusts the mute & volume controls on your receiver.
  Answered 4 years ago by ITprofessionalatwork
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QuestionCan the feet on this TV be mounted in farther vs. At the far ends of the TV. Currently won't fit our stand. If the feet could be mounted 5-8" in we could do it.
Asked 4 years ago by YellowJacket.
- Answer The legs on the 2019 6-Series are fixed and, unfortunately, cannot be adjusted.
  Answered 4 years ago by HomeTech
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Showing 21-40 of 120 questions

Questions & Answers

TCL - 65" Class 6 Series LED 4K UHD Smart Roku TV

Q: QuestionWhat is the best and safest way to clean the screen? Thank you

Q: QuestionDoes the TCL have the airplay capability?

Q: Questiondoes this TV come with the Roku Enhanced Voice Remote & can you make your smart phone the remote? Thanks

Q: QuestionWhat is the stand depth? I need to know whether it will fit in the 11.5 inch-deep shelf in my wall alcove.

Q: QuestionIs this tv back lite full array or just edge

Q: QuestionIs there a manufacturer warranty and can you please describe? What is Best Buy's' "free" warranty?

Q: QuestionIs this TV rated to work with 110-120V at 50Hz (50 cycles) electricity supply?

Q: QuestionDoes it have an HDMI (ARC) for a soundbar hook-up?

Q: QuestionDo the mounting legs on this tv have an adjustment range?

Q: QuestionHas the remote improved over the previous year's model? Last year's model remote seemed to have to be aimed directly at the TV to operate properly.

Q: Questioncan this tv be used vertically?

Q: QuestionCan this tv pause live tv?

Q: QuestionMy TCL 65R625 looks like it has no HD. My 40" Sony Bravia well over 10 years old has a vastly superior picture. Would appreciate any help to remedy this issue.

Q: QuestionMy soundbar is connected via HDMI-arc and cable box in HDMI 1. The video arrives before the sound when watching cable TV. The soundbar allows sound to be delayed, not sped up. Is there a setting on this tv to help sync video and audio?

Q: QuestionDoes the 6 series TCL 65" TV with Roku come with the Xfinity Streaming App?

Q: QuestionIs this tv compatible with Fire tv ?

Q: QuestionHow much does the TV weigh?

Q: QuestionWhat is the width and height of a 65" TV - TCL 6 series?

Q: Questionwill this remote work with my surround sound system which is controlled through a denon receiver?

Q: QuestionCan the feet on this TV be mounted in farther vs. At the far ends of the TV. Currently won't fit our stand. If the feet could be mounted 5-8" in we could do it.

QuestionWhat is the best and safest way to clean the screen? Thank you

QuestionDoes the TCL have the airplay capability?

Questiondoes this TV come with the Roku Enhanced Voice Remote & can you make your smart phone the remote? Thanks

QuestionWhat is the stand depth? I need to know whether it will fit in the 11.5 inch-deep shelf in my wall alcove.

QuestionIs this tv back lite full array or just edge

QuestionIs there a manufacturer warranty and can you please describe? What is Best Buy's' "free" warranty?

QuestionIs this TV rated to work with 110-120V at 50Hz (50 cycles) electricity supply?

QuestionDoes it have an HDMI (ARC) for a soundbar hook-up?

QuestionDo the mounting legs on this tv have an adjustment range?

QuestionHas the remote improved over the previous year's model? Last year's model remote seemed to have to be aimed directly at the TV to operate properly.

Questioncan this tv be used vertically?

QuestionCan this tv pause live tv?

QuestionMy TCL 65R625 looks like it has no HD. My 40" Sony Bravia well over 10 years old has a vastly superior picture. Would appreciate any help to remedy this issue.

QuestionMy soundbar is connected via HDMI-arc and cable box in HDMI 1. The video arrives before the sound when watching cable TV. The soundbar allows sound to be delayed, not sped up. Is there a setting on this tv to help sync video and audio?

QuestionDoes the 6 series TCL 65" TV with Roku come with the Xfinity Streaming App?

QuestionIs this tv compatible with Fire tv ?

QuestionHow much does the TV weigh?

QuestionWhat is the width and height of a 65" TV - TCL 6 series?

Questionwill this remote work with my surround sound system which is controlled through a denon receiver?

QuestionCan the feet on this TV be mounted in farther vs. At the far ends of the TV. Currently won't fit our stand. If the feet could be mounted 5-8" in we could do it.